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HP LJ Pro MFP 4101fdw Wireless Printer with Fax Certified Refurbished

HP LJ Pro MFP 4101fdw Wireless Printer with Fax Certified Refurbished

ENERGY STAR | Small medium business

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Product # 2Z619FR#BGJ
  • Print, scan, copy, fax, wireless and auto 2-sided printing
  • Blazing fast speeds for professional quality black & white prints
  • HP Wolf Pro security settings
  • Dynamic security enabled printerSee all Specs
Engineered for Sustainability
9% back in HP Rewards

Save on quality, refurbished products. The HP collection of Certified Refurbished products are thoroughly tested to meet the same functional standards as comparable new products. HP’s refurbished products are put through a series of mechanical and electrical stress tests, complete software re-installation, a final inspection, and then thoroughly cleaned, sanitized and packaged in new boxes with the same supplies as new version printers. Refurbished Print products are covered by a same as new HP limited warranty and offer optional HP Care Pack Services. Most often, refurbished products are indistinguishable from their comparable new counterparts, though some may have cosmetic blemishes or scratches.


Get blazing fast printing speeds, high-volume scanning, and easy management tools with LaserJet Pro.
HP Office Laser Multifunction Printers are designed for SMBs and small workteams in larger companies, delivering enhanced productivity, simplified workflows and reduced costs.
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds

Maximum productivity

Support your dynamic workteam with this high-speed printer, ideal for up to 10 users. Step up your workflow with blazing fast speeds up to 42 pages per minute, two-sided printing and scanning, and an auto document feeder. [1] Scan both sides with a single pass. Dual-sided scanning allows your users to get more done in less time. Get productivity in the palm of your hand. Print and save time with Shortcuts from HP Smart. [2]

Seamless management

Centralize print management for your enterprise. HP Web JetAdmin makes it easy with its suite of features.[4] Set up your printers quickly. Streamlined setup makes it easy to set up and get back to business. Help protect your printer. Self-heal Wi-Fi detects anomalies and reboots automatically to prior safe state.

HP Wolf Pro Security

Get printer security out of the box. Preconfigured settings mean it's ready when you are. Add a layer of security. PIN/pull option authenticates your print jobs only when you're present. Set configuration policies and validate settings universally with HP Security Manager. [9]

Large workteam solution.

Support your dynamic workteam with this high-speed smart printer, ideal for up to 10 users.

HP Pro-class print speed

Step up your workflow. HP Pro-class print speed reaches up to 42 ppm to meet high-demand environments.[1]

Dual-sided scanning.

Scan both sides with a single pass. Dual-sided scanning allows your users to get more done in less time. 

Simple shortcuts.

Do more in fewer steps. Simple shortcuts allow your employees to complete common tasks with just a touch.

HP Smart

Get productivity in the palm of your hand. Print, scan, and save time with Shortcuts from HP Smart.[2]

HP Web Jetadmin

Centralize print management. HP Web Jetadmin makes it easy with its suite of features.

Simple setup

Set up your printers quickly. Streamlined setup makes it easy to set up and get back to business.

Out-of-the-box ready

Get printer security out of the box. Preconfigured settings mean it's ready when you are.

Optional HP JetAdvantage Security Manager

Set configuration policies and validate settings universally with HP JetAdvantage Security Manager.[9]

EcoSmart toner

Save up to 20% energy. EcoSmart toner with JetIntelligence balances premium quality with sustainability.[5]

Technical details

Functions

Print, copy, scan, fax

Print Speed - Black (normal)

Up to 42 ppm

First page out (ready) black

As fast as 6.1 sec

Resolution (black)

Fine Lines (1200 x 1200 dpi)

Resolution technology

HP FastRes 1200, HP ProRes1200, Economode

Monthly duty cycle

Up to 80,000 pages
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended monthly page volume

750 to 4,000

Print Technology

Laser

Display

2.7" (6.86 cm) intuitive color touchscreen (CGD)

Number of print cartridges

1 (black)

Replacement cartridges

HP 148A Black Original LaserJet Toner Cartridge (~2,900 pages), W1480A; HP 148X Black Original LaserJet Toner Cartridge (~9,500 pages), W1480X; HP W1020XC High Yield Black Contract Original LaserJet Toner Cartridge (~10,000) pages, W1020XC[4]

Product disclaimer

This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:

Print languages

HP PCL 6, HP PCL 5e, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster

Automatic paper sensor

No

Paper trays, standard

2

Paper trays, maximum

3

Mobile Printing Capability

Apple AirPrint™; Mopria™ certified; HP app; Wi-Fi® Direct Printing

Connectivity, standard

1 Front USB port; 1 Gigabit Ethernet 10/100/1000 Base-T network; 1 Hi-Speed USB 2.0 (host); 1 Wi-Fi 802.3az; 802.11b/g/n (2.4 GHz) Wi-Fi radio

Security management

Management security: SNMP v1 v2 v3, SSL/TLS (HTTPS), 802.1x authentication; wireless network security: WPA (Wi-Fi Protected Access) WPA2 WPA3, WEP encryption (64 and 128 bit), 802.1x authentication (EAP-PEAP, LEAP, EAP-TLS) with RADIUS servers

Minimum system requirements

2 GB available hard drive space; Internet connection or USB port; Internet browser. For additional OS hardware requirements see apple.com;
2 GB available hard disk space; Internet connection or USB port; Internet browser. For additional OS hardware requirements see microsoft.com;

Compatible operating systems

Windows 11; Windows 10; Windows Client OS; Android; iOS; Mobile OS; macOS 10.15 Catalina; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; macOS 15 Sequoia; Chrome OS

Memory, standard

512 MB

Memory, maximum

512 MB

Printer management

HP Printer Assistant; HP Web JetAdmin Software; HP JetAdvantage Security Manager; HP SNMP Proxy Agent (Part of HP WebJetAdmin); HP WS Pro Proxy Agent (Part of HP WebJetAdmin); Printer Administrator Resource Kit for HP Universal Print Driver (Driver Configuration Utility - Driver; Deployment Utility - Managed Printing Administrator)

Supported network protocols

TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Apple AirPrint™, Mopria, IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management; Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download

Hard disk

No

Paper handling input, standard

100-sheet tray 1, 250-sheet input tray 2; 50-sheet Automatic Document Feeder (ADF)

Paper handling output, standard

150-sheet output bin

Duplex printing

Automatic (default)

Envelope input capacity

Up to 10 envelopes

Finished output handling

Sheetfeed

Media sizes supported

Tray 1: Letter; Legal; Executive; Oficio (8.5 x 13 in); 16K; Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: Letter; Legal; Executive; Oficio (8.5 x 13 in); Custom Size; 5 x 8 in; Statement

Media sizes supported

Tray 1: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Custom Size; A5-R; 4 x 6 in; B6 (JIS)

Media sizes, custom

Tray 1: 3 x 5 to 8.5 x 14 in, Tray 2, 3: 4.12 x 5.83 to 8.5 x 14 in

Media types

Paper (plain, EcoEFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels;

Supported media weight

Tray 1: 16 to 53 lb; tray 2, optional 550-sheet tray 3: 16 to 32 lb

Media weights by paper path

Tray 1: 60 to 200 g/m² ; tray 2, optional 550-sheet tray 3: 60 to 120 g/m²

Power

110-volt input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product varies by part number with # Option code identifier)

Power consumption

510 watts (active printing), 7.5 watts (ready), 0.9 watts (sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto-off/Manual-on), 0.06 (Manual Off)
Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty.

Energy efficiency

ENERGY STAR® qualified; EPEAT® Silver; IT ECO Declaration

Operating temperature range

50 to 90.5°F

Software included

No software solutions are included in the Box only on http://hp.com; http://123.hp.com;

Warranty

One-year, onsite repair. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to hp.com/support to learn about HP award winning service and support options in your region.

Dimensions (W X D X H)

16.54 x 15.35 x 12.72 in

Dimensions Maximum (W X D X H)

16.93 x 25 x 12.8 in

Weight

27.78 lb

Package weight

34.2 lb

What's in the box

HP Black Original LaserJet Toner Cartridge; Getting Started Guide; Support Flyer; Warranty Guide; Regulatory Flyer; Power cord

Cable included

No, please purchase USB cable separately

Sustainability Impact

Recyclable through HP Planet Partners; Compatible with Accessibility Accessories; Contains post-consumer recycled plastic

Dynamic security

Dynamic security enabled printer
Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.
HP LJ Pro MFP 4101fdw Wireless Printer with Fax Certified Refurbished is rated 4.2 out of 5 by 242.
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Rated 5 out of 5 by Anonymous from HP very smooth, fast, and flexible capacity storage options with available expandable accessories! Excellent printer with large document capacity options!
Date published: 2025-06-06
Rated 1 out of 5 by Happy1008 from Where is it? I have not received the printer yet...
Date published: 2025-06-01
Rated 1 out of 5 by Anonymous from DON'T BUY- DOESN'T Work on Windows 11 Does not work with Windows 11 - printer has to use general driver and scanner software does not exist. HUGE waste of money to buy HP all-in-one ....should be called works-with-none. HP tech support didn't care and said "use general printer driver and maybe in the future something will change"
Date published: 2025-02-06
Rated 1 out of 5 by Anonymous from HP Printer I hate it. Very cheap copier.
Date published: 2025-01-22
Rated 4 out of 5 by WisconsinCPA from HP LaserJet Pro 4101fdw This is a 3-in-1 unit. Printing capabilities are great. Copy feature is also great. Scan feature needs some improvement. I bought it as it scans both sides in one pass, but I miss the features the Fujitsu brings, meaning the auto-page orientation, auto page-length recognition and mostly, blank-page detection. I can't comment on the faxing as I am not setting that up, but based upon the copy capabilities, I would guess that faxing is also well done. So, just disappointed in the scanning.
Date published: 2025-01-18
Rated 5 out of 5 by Linkous from Great product It is quit and preforms task quickly. Excellent quality for the price
Date published: 2025-01-06
Rated 2 out of 5 by Pilot Jerry from Disappointed Consumer Printer is not what I expected from HP. I had a lot of difficulties getting it set up. No manual to reference. Printer is un reliable. Works fine one time, next time the paper does not feed correctly resulting in document being cropped. Touch screen is too small. #1 tray is fragile and extends out from printer and not always feed correctly.
Date published: 2025-01-03
Rated 5 out of 5 by RAB Industries, Inc. from Speedy Black and White Printer/Scanner We mostly print documents in black only and this little laser printer is doing the job nicely. Its fast prints one or both sides. We all like it.
Date published: 2025-01-02
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What printer stands are compatible with this unit?

Asked by: MarkASI
Hello. Thanks for your question. HP does not make any printer stands for this HP LaserJet Pro MFP 4101fdw Printer.
Answered by: HP Team Cheri
Date published: 2023-08-08

does this printer have "Twain scanner"? HP LaserJet Pro MFP 4101fdw Wireless Black & White Printer with Fax

Asked by: Pat WXYZ
Thank you for your question, Pat! Yes, this HP LaserJet Pro MFP 4101fdw is TWAIN compliant.
Answered by: HP Team Grant
Date published: 2024-02-21

Printer will not work Code DD000F58 is noted on window screen How do I fix this?

Asked by: Leigh56
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2023-12-08

Does this printer require the HP+ account to use it. Our business will not support those type of printers that need a constent internet connection to use as our firewall will block that activity. Can this be used like the old M426 printer?

Asked by: m_sotek
No, the HP LaserJet Pro MFP 4101fdw does not require an HP+ account or a constant internet connection. Thank you for your question and thanks for being an HP customer!
Answered by: HP Team Grant
Date published: 2023-09-05

Does this machine have a sheet feeder on the right side for forms?

Asked by: Barb Q
Hello. Thanks for your question. The HP LaserJet Pro MFP 4101fdw Printer has 1 multi-purpose tray that can hold up to 100 sheets and 1 tray that can hold up to 250 sheets. You can add an optional tray, the HP LaserJet Pro Feeder Tray, D9P29A; that can hold up to 550 sheets to the HP LaserJet Pro MFP 4101fdwe Printer.
Answered by: HP Team Cheri
Date published: 2023-09-03

will this printer print to vellum

Asked by: alewis
This HP LaserJet Pro MFP 4101fdw Wireless Printer with Fax is compatible with paperweights of, Tray 1: 16 to 53 lb; tray 2, optional 550-sheet tray 3: 16 to 32 lb. As most vellum paper isn't thicker than 53lb. this printer should be fine. Make sure to be Laser Printer compatible Vellum Paper and that the paper meets this printer's paperweight requirements. Thank you for shopping with HP!
Answered by: HP Team Grant
Date published: 2023-11-01

what print cartridges does it take

Asked by: sdb#
The HP LaserJet Pro MFP 4101fdn Printer with Fax will be compatible with the HP 148 series toner cartridges.
Answered by: HP Team Grant
Date published: 2023-12-01

Does this have the scan-to-email feature?

Asked by: Philrut
Thank you for your question! This HP LaserJet Pro MFP 4101fdn Printer will feature scan-to-email.
Answered by: HP Team Grant
Date published: 2023-05-27

Does this printer copy legal size paper

Asked by: CrazyJean
Hello. Thanks for your question. The HP LaserJet Pro MFP 4101fdw supports copying legal-size paper (8.5" x 14") through the ADF (Auto Document Feeder) on top.
Answered by: HP Team Cheri
Date published: 2025-05-11

Jet Pro MFP 4101fdw - a reviewer says the printer is not compatible with windows 11 Is this true ?

Asked by: ei94
Hello. Thanks for your question. The HP LaserJet Pro 4101fdw printer is compatible with Windows 11.
Answered by: HP Team Cheri
Date published: 2025-05-10

Can this printer work with Windows 7?

Asked by: Nesuak
Thank you for your question! Yes, for Windows 7 drivers, please visit this link: https://support.hp.com/us-en/drivers/hp-laserjet-pro-mfp-4101-4104dw-fdn-fdw-printer-series/model/38347965?sku=2Z618F
Answered by: HP Team Grant
Date published: 2025-01-29

how do i print a mixture of letter and legal together

Asked by: Bobkat5582
Thank you for your question! The HP LaserJet Pro MFP 4101fdw Wireless Printer will not be compatible with printing legal and letter-sized documents together. Typically, this requires two paper trays. For printers with two paper trays, the instructions are as follows: Insert the legal-size paper into the top tray, close the tray, and be sure to click on Modify and select the proper paper size for that tray. Insert the Letter size into the bottom tray, also be sure to change the paper size to meet the actual size in the tray by following the settings on the printer screen. For further assistance please visit this link to an HP Support Forum discussing this topic: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Printing-legal-amp-letter-in-same-document/td-p/6202622#:~:text=Insert%20the%20legal%20size%20paper,settings%20on%20the%20printer%20screen.
Answered by: HP Team Grant
Date published: 2024-03-29

Can this be used without the internet, once software is installed?   That is, can I use it with a USB cable only?

Asked by: LLPC
Yes, the HP LaserJet Pro MFP 4101fdn can be used with a USB cable only. Thank you for your question!
Answered by: HP Team Grant
Date published: 2023-06-21

will it Print in color

Asked by: bigbondtj
The HP LaserJet Pro MFP 4101fdw Wireless Printer will print in Black only.
Answered by: HP Team Grant
Date published: 2023-02-27

How to turn down beeping noise after print job

Asked by: MRivero01
The User Guide for this printer is located here: https://support.hp.com/us-en/product/setup-user-guides/hp-laserjet-pro-mfp-4101-4104dw-fdn-fdw-printer-series/38347960
Answered by: HP Team Grant
Date published: 2023-09-11

Cleaning the printer to remove lines on copies

Asked by: Willroger
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2023-09-12

What is the number of pages scanner can take

Asked by: Kamp
This HP LaserJet Pro MFP 4101fdw Wireless Printer with Fax features a 50-sheet ADF for scanning and copying multiple pages.
Answered by: HP Team Grant
Date published: 2023-08-18

Can I scan to email without a computer

Asked by: otis install
Hello. Thanks for your question. We recommend using the HP Smart app to scan to email. The HP Smart app can be used on your smartphone and tablet. You would use the scan option on the HP Smart app to share via email. To make it easier the next time, we recommend using Shortcuts. It allows you to make a Shortcut, i.e. a scanned item to be emailed to this email address. Here is the info on the HP Smart app: https://support.hp.com/rs-en/document/ish_1716406-1413451-16 and on the HP Shortcuts: https://support.hp.com/us-en/document/ish_4129352-4129404-16
Answered by: HP Team Cheri
Date published: 2024-02-10

Does this device (MFP 4101fdn) support TSL 1.2 and/or 1.3?

Asked by: TSL Question
Thank you for your question! Yes, your printer will be secure and compatible with TSL 1.3 with this HP LaserJet Pro MFP 4101fdn.
Answered by: HP Team Grant
Date published: 2023-05-27

Can the ADF Duplex scan?

Asked by: HP Cool
Thanks for your question! The HP LaserJet Pro MFP 4101fdw does have the ability to duplex scan from its ADF.
Answered by: HP Team Rahmique
Date published: 2024-06-11

Can this be set to only print on one side

Asked by: Karen49
Yes, this HP LaserJet Pro MFP 4101fdn Printer can be set for single-sided printing.
Answered by: HP Team Grant
Date published: 2023-12-28

Which color ink cartrige does it use?

Asked by: Danna26
The HP LaserJet Pro MFP 4101fdw Wireless Printer does not print in color only black.
Answered by: HP Team Grant
Date published: 2023-05-27

Does the HP Laserjet Pro MFP 40101fdw have capacity to print on 60 lb card stock? Does it use a standard USP printer cable?

Asked by: LauraB01
This HP LaserJet Pro MFP 4101fdw is compatible with 16 to 53-lb media. This printer can print directly via USB.
Answered by: HP Team Grant
Date published: 2023-09-11

Can you manually scan material, without using the ADF, such as from a book?  And related, does this printer have a feature that is sometimes referred to as "rotate second page"?

Asked by: Manual Scanning
The HP LaserJet Pro MFP 4101fdn Printer with Fax does feature a flatbed scanner.
Answered by: HP Team Grant
Date published: 2024-01-16

Is it possible to get a color ink cartridge for this printer to print in color?

Asked by: sueboy
Thank you for your question! The HP LaserJet Pro MFP 4101dw, is a black and white printer only, they do not manufacture color cartridges for it. It uses the HP 148A or 148X toner cartridges.
Answered by: HP Team Maddie
Date published: 2024-11-18

is this reconditioned?

Asked by: michelle2002
Hello, Michelle. Thanks for your question. This is a brand new HP LaserJet Pro MFP 4101fdw Wireless Printer.
Answered by: HP Team Cheri
Date published: 2024-06-23

What sizes of paper does this printer use?

Asked by: chimney735
This HP LaserJet Pro MFP 4101fdn Printer with Fax is compatible with: Tray 1: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Custom Size; A5-R; 4 x 6 in; B6 (JIS) Media sizes, custom Tray 1: 3 x 5 to 8.5 x 14 in, Tray 2, 3: 4.12 x 5.83 to 8.5 x 14 in
Answered by: HP Team Grant
Date published: 2023-11-29

how to start a refund. this is not the right product i wanted to order

Asked by: Anonymous
Thank you for inquiring about returns and exchanges. This link https://www.hp.com/us-en/shop/cv/returnsandexchanges goes over the rules and how to do returns and exchanges with the HP store.
Answered by: HP Team James
Date published: 2024-03-08

can this printer be setup to scan and e-mail out?

Asked by: Anonymous
Hello. Thanks for your question. You can use the HP Smart app to scan to email. You would use the scan option on the HP Smart app to share via email. To make it easier the next time, we recommend using Shortcuts. It allows you to make a Shortcut, i.e. a scanned item to be emailed to this email address. Here is more information on the HP Smart app: https://support.hp.com/us-en/document/c03561640 and on the HP Shortcuts: https://support.hp.com/us-en/document/ish_4129352-4129404-16
Answered by: HP Team Cheri
Date published: 2023-08-02

Someone is trying to send us a fax and they keep getting "it's busy"

Asked by: SDD2
Thank you for visiting the HP Website. For assistance with this please visit this troubleshooting page: https://support.hp.com/us-en/document/ish_6583044-6582911-16 Also, the User Guide is available here: https://support.hp.com/us-en/product/setup-user-guides/hp-laserjet-pro-mfp-4101-4104-dw-fdn-fdw-printer-series/38347960 If further assistance is needed please visit HP Technical Support at this link: https://support.hp.com/us-en
Answered by: HP Team Grant
Date published: 2024-10-02
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.