Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center3-5 business day offsite repair[1]Prepaid return shipmentAccidental Damage Protection
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center3-5 business day offsite repair[1]Prepaid return shipmentAccidental Damage Protection
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center3-5 business day offsite repair[1]Prepaid return shipmentAccidental Damage Protection
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center3-5 business day offsite repair[1]Prepaid return shipmentDefective Media Retention
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center3-5 business day offsite repair[1]Prepaid return shipmentAccidental Damage Protection
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
HP TechPulse predictive and proactive alerts and notificationsHardware health monitoring, provides updated fast health checks on devices in your fleetHardware device information – including BIOS and firmware updatesAuto-ticketing – for hard disk drives & batteries needing replacement
Remote problem diagnosis and technical telephone supportPrepaid shipping label, materials, and instructionsConvenient door-to-door serviceNext Business day exchange
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center3-5 business day offsite repair[1]Prepaid return shipmentAccidental Damage Protection
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center3-5 business day offsite repair[1]Prepaid return shipmentAccidental Damage Protection
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center3-5 business day offsite repair[1]Prepaid return shipmentAccidental Damage Protection
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center3-5 business day offsite repair[1]Prepaid return shipmentAccidental Damage Protection
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools