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HP 3 Yr Next Business Day Onsite Warranty for Notebooks

HP 3 Yr Next Business Day Onsite Warranty for Notebooks

DIGITAL

Other offers available with the product:

In-warranty Care Pack must be purchased within 90 days of hardware purchase

Weekly Deals

Product # UK703E
  • Remote problem diagnosis and support
  • Onsite hardware support[1]
  • Faster tech support
  • Escalation management
  • Access to electronic support information and toolsSee all Specs
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Choose the best Care Pack or Service for your product.

Flexible PC support and repair options designed to keep businesses moving.

Man working at a desk while analyzing data on a large monitor, with a laptop

Onsite Support

Count on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights enable HP to quickly identify and resolve problems.

  • HP Hardware Onsite Support ensures that a trained HP support technician will remotely troubleshoot your PC issue and can be dispatched to your employee's location to repair the PC issue or replace it. Choose between multiple service levels to get PCs back up and running.

    • Flexibility to choose between multiple service-levels
    • Remote problem diagnosis and support
    • Several onsite response time options
    • Replacement parts and materials included
    • Service available on multiple HP products

  • Onsite Call-To-Repair provides high quality remote assistance and responsive onsite support for PCs. A team of HP support specialists will begin troubleshooting the system to help return the hardware to operating condition within a specified number of days or hours from the initial service request.

Three coworkers using laptops, collaborating in a bright office setting with large windows and modern furnishings

How your service works

Getting help from HP Tech Support is quick, easy, and just a click or call away - 24 hours a day.

Step 1

Select a service

Look through the service options, find one that fits what you need, and buy it.

Step 2

Check your inbox

You'll receive an email with a phone number and your unique one-time service code you'll use to contact a support specialist about resolving your issue.

Step 3

Reach out anytime

With experts available 24/7, feel free to call an HP technical agent whenever an issue comes up using your one-time service code.

Step 4

Provide device access

An expert HP technician will guide you over the phone, and will often remotely access your device through a secure connection to solve your issue.

Step 5

Watch us work

With a connection established and an HP expert ready to go, you simply need to sit back and watch your issue get resolved in real time.

Have questions? Visit our Care Packs FAQ page for quick answers and expert tips.

HP 3 Yr Next Business Day Onsite Warranty for Notebooks is rated 3.7 out of 5 by 65.
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Rated 1 out of 5 by Asullivan from Terrible service Ive never recieved the warranty and have had no help getting it
Date published: 2023-12-05
Rated 1 out of 5 by John223 from 3 year service contract Bought the extended service contract when I bought the laptop. NEVER received it. Doesn’t show up on my dashboard. Waiting on customer support to fix the problem.
Date published: 2023-12-03
Rated 5 out of 5 by Gary in Woodbridge from My Probook purchase My salesperson was extremely helpful. Even though the model I wanted was out of stock, he offered me a special deal that would be guaranteed whenever the laptop was available again.
Date published: 2023-11-17
Rated 5 out of 5 by AnbuAnbalagan from Good support Very much useful support
Date published: 2023-07-05
Rated 5 out of 5 by M. Torre from HP Laptop Purchase Excellent product! Easy to use. Wide range of features. Very happy with my purchase.
Date published: 2023-06-06
Rated 5 out of 5 by Anonymous from Quick and easy extended warranty Quick and easy extended warranty
Date published: 2023-05-31
Rated 1 out of 5 by Jings from HP 3y NBD Ons Ntbk Only SVC I haven't received the email confirmation from the HP Care Pack Team. The team is supposed to take care of the registration of my care pack. As of now, the 3 year service that I purchased is not reflected in my warranty expiration date on HP Support Assistant. Please contact the HP Care Pack Team to complete the registration and email me as promised on the purchase details.
Date published: 2023-03-02
Rated 1 out of 5 by Anonymous from Junk Laptops Purchase 6 new HP Laptops of the 6 2 were bad
Date published: 2022-12-29
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What the standard warranty for laptops covers?

Asked by: allenws
The standard warranty is for any manufacturing defects within the first year. That would include things that should not break from standard use. Does not cover things like drops, spills, viruses, excessive force used on the device, or bumping into walls or doors. HP does offer accidental warranty plans and security plans for other types of issues.
Answered by: HP Team James
Date published: 2023-12-08

Does this include virus protection program?

Asked by: Gary12x12
No, this HP 3-Yr Next Business Day Onsite Warranty for Notebooks does not include virus protection.
Answered by: HP Team Grant
Date published: 2023-05-27

Good day HP, Please i want to confirm if purchasing the Hp care pack will increase my laptop warranty, my new Hp probook 440 G9 came with a 1 year warranty which should be due by june 2023. I was hoping to increase the warranty by a year or two.

Asked by: mrdino042
Yes, HP Care Packs are coverage that goes beyond the HP Original Limited Warranty. To ensure the proper Care Pack is purchased please visit this link: https://www.hp.com/us-en/shop/cat/care-packs-88343--1 HP Care Packs purchased from the HP US Store are valid in the US only.
Answered by: HP Team Grant
Date published: 2023-05-27

Does the HP Care pack is Globally Applicable i.e if i purcase in US and travel to Canda / India if there is damage in canada / india will the HP care covers it or not.?

Asked by: VD23
HP Care Packs are valid in the country of purchase only.
Answered by: HP Team Grant
Date published: 2024-07-26

What hardware components are covered under the extended warranty? Does this include laptop keyboard, screen, hardrive, memory, processor, mother board?

Asked by: hntmd
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.

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