HP 3 Yr Next Business Day Onsite w/Accidental Damage Protection Plan-G2 for Notebooks
Other offers available with the product:
In-warranty Care Pack must be purchased within 90 days of hardware purchase
Weekly Deals
- Remote problem diagnosis and support
- Onsite hardware support[1]
- Faster tech support
- Escalation management
- Access to electronic support information and toolsSee all Specs
HP 3 Yr Next Business Day Onsite w/Accidental Damage Protection Plan-G2 for Notebooks
Support you can count on
Help is on the line - or at your door
Protect against accidents
Choose the best Care Pack or Service for your product.
Flexible PC support and repair options designed to keep businesses moving.
Because your technology deserves the best care.
Onsite Support
Count on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights enable HP to quickly identify and resolve problems.
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HP Hardware Onsite Support ensures that a trained HP support technician will remotely troubleshoot your PC issue and can be dispatched to your employee's location to repair the PC issue or replace it. Choose between multiple service levels to get PCs back up and running.
- Flexibility to choose between multiple service-levels
- Remote problem diagnosis and support
- Several onsite response time options
- Replacement parts and materials included
- Service available on multiple HP products
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Onsite Call-To-Repair provides high quality remote assistance and responsive onsite support for PCs. A team of HP support specialists will begin troubleshooting the system to help return the hardware to operating condition within a specified number of days or hours from the initial service request.
Accidental Damage Protection
Repair or replace your PC when accidental drops, spills, or electrical surges harm your device. HP will repair or replace the device at no extra cost, helping you avoid surprise repair bills.1,2
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- Flexible and free-of-charge shipment options at or from your location
- Repair handled at and by approved HP repair centers and agents, with remote service provided by approved HP technicians whenever possible
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- Remote problem diagnosis and support
- Offsite or onsite support and materials
- Offsite repairs with device delivery by the customer or pickup and return by HP
How your service works
Getting help from HP Tech Support is quick, easy, and just a click or call away - 24 hours a day.
Step 1
Select a service
Look through the service options, find one that fits what you need, and buy it.
Step 2
Check your inbox
You'll receive an email with a phone number and your unique one-time service code you'll use to contact a support specialist about resolving your issue.
Step 3
Reach out anytime
With experts available 24/7, feel free to call an HP technical agent whenever an issue comes up using your one-time service code.
Step 4
Provide device access
An expert HP technician will guide you over the phone, and will often remotely access your device through a secure connection to solve your issue.
Step 5
Watch us work
With a connection established and an HP expert ready to go, you simply need to sit back and watch your issue get resolved in real time.
Have questions? Visit our Care Packs FAQ page for quick answers and expert tips.
- Sold separately or as an additional option. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc.
- See local datasheet for region-specific coverage details.
