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HP 1y PW Next Business Day Response Onsite w/Defective Media Retention NB HW Supp
HP 1y PW Next Business Day Response Onsite w/Defective Media Retention NB HW Supp
DIGITAL
Other offers available with the product:
Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack
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Product # HP713PE
- Remote problem diagnosis and support
- Onsite hardware support[1]
- Faster tech support
- Escalation management
- Access to electronic support information and toolsSee all Specs
3% back in HP Rewards
HP 1y PW Next Business Day Response Onsite w/Defective Media Retention NB HW Supp
$0.00
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1] with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Stay in control of your data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Technical details
HP 1y PW Next Business Day Response Onsite w/Defective Media Retention NB HW Supp is rated
out of
5 by
11.
Rated 3 out of
5
by
Vsmither from
good laptop
Been a good laptop, other than a sound like there is a loose piece of hard plastic or screw.
Date published: 2023-12-14
Rated 5 out of
5
by
ArthurMN from
If you are going to buy the best then maintain it!
Quality performance
Date published: 2022-12-24
Rated 1 out of
5
by
Elizabeth in TX from
Not Happy
I bought this two weeks ago and HP has yet to register the extended warranty and service package to my computer!
Date published: 2020-07-17
Rated 1 out of
5
by
ShellC from
Warranty is not reflecting on my HP account
I purchased a 1 year post warranty for my notebook and, while delivered via email, it is not showing up in my HP Support Assistant. I tried to register it but HP asks for a serial number which I was not given. This should not be so complicated.
Date published: 2020-07-09
Is this a yearly care pack or 3yr Care Pack?
Thank you for your question! This Care Pack is a one-year Care Pack. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-12-30
what are the terms of this? Is this coverage for one year? One month?
Thanks for your question. This option is for one year. Here is a link to more details. https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4aa5-6385enw
Date published: 2025-05-27
Does this provide software support as well?
Thanks for your question! For questions concerning Care Packs, please visit this link: https://www.hp.com/us-en/shop/cv/carepackfaq
Date published: 2025-05-27
Is the fee monthly or yearly?
The price is for one year of Care Pack coverage.
Date published: 2024-02-28
I was considering extending my warranty but it said no more than thirty 30days after abnd mine expired on 11 23 23.
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Post-warranty plans are available on certain models. For details click that link and enter your serial number. Thank you for being an HP customer!
Date published: 2024-02-28
Would this cover both my HP ProBook laptop and my HP OfficeJet Pro 8135e?
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
