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No Sound on Your PC? 5 Quick Fixes for Audio Issues on Windows Computers
Why is my sound not working?
- Incorrect volume settings
- Outdated or corrupted audio drivers
- Hardware issues with speakers or audio jacks
- Software conflicts
- BIOS settings
HP Support Resources
Access these HP support resources to help troubleshoot and resolve audio issues on your PC.
Failed to Create Conexant Audio Factory
Resolve common audio driver and factory settings issues
Downloading or Updating Software and Drivers
Keep your audio drivers and software up to date
Testing for Hardware Failures
Diagnose potential hardware issues affecting your audio
Computer Beeps During Startup
Troubleshoot system sounds and audio indicators
5 quick fixes for no sound on your computer
1. Check your volume settings
- Right-click the speaker icon in the taskbar
- Click “Open Sound settings”
- In the Sound Settings window, click “Sound Control Panel”
- In the Sound Control Panel, open the “Playback” tab
- Right-click on the default audio device (indicated by a green checkmark)
- Select “Test” to perform an audio test
- If you don’t hear anything, right-click the default audio device again and select “Properties”
- In the Properties window, select the “Levels” tab
- Adjust the volume slider and make sure the speaker icon is not muted
2. Restart or change your audio device
- Restart your PC
- If the issue persists, go back to the Sound Control Panel
- In the “Playback” tab, select a different audio device from the dropdown menu
- Click “Set Default”
- Test the audio with each available device
3. Update or reinstall audio drivers
- Type “Device Manager” in the taskbar search
- Expand the “Sound, video and game controllers” section
- Right-click on your audio device and select “Update driver”
- Choose “Search automatically for updated driver software”
- In Device Manager, right-click the audio device and select “Uninstall device”
- Check the box for “Delete the driver software for this device”
- Click “Uninstall”
- Restart your PC to automatically reinstall the driver
4. Disable audio enhancements
- Go to the Sound Control Panel
- Right-click your audio device and select “Properties”
- Go to the “Enhancements” tab
- Check the box for “Disable all sound effects”
- Click “Apply” and “OK”
5. Update BIOS
- Restart your computer and run the BIOS/UEFI setup menu
- Look for audio settings in the BIOS
- In the “Advanced” menu, ensure the sound card is enabled
- If issues persist, update your BIOS (consult your computer’s manual for specific instructions)
When to seek professional help
HP laptops and desktops with reliable audio
HP ENVY Laptop 17t-cw100
- Intel® Core™ Ultra 5 processor for smooth performance
- Bang & Olufsen quad speakers for rich, authentic sound
- 17.3" diagonal FHD touchscreen display
- Windows 11 Home for the latest features
HP Pavilion Plus Laptop 14-ey0047nr
- AMD Ryzen™ 5 processor for powerful performance
- AMD Radeon™ 740M Graphics for smooth visuals
- 16 GB memory for efficient multitasking
- 512 GB SSD storage for quick access to your media files
- 14" diagonal WQXGA display for crisp visuals
- Windows 11 Home for the latest features
- Premium audio tuning for immersive sound