Protect your HP device with a Care Pack
Find the Care Pack services that are right for you
Select product category
Select product family
Select product series
Related articles
Browse helpful links by categories
Laptop Protection Plans: Extended Warranty & Support - ® StoreCyber Monday 2025 Top DealsDesktop Care PacksHP Care Pack - PC Repair, Extended Warranty & SupportHP Care Pack ServicesHP Care Pack - Printer Repair, Extended Warranty & SupportDesignJet & PageWide Printer Care...Printer Care PacksLaptop Care PacksNeed help with your device?
Extend Your HP Device's Life with a Care Pack
Choosing the right HP device is only half the battle. Protecting your investment and ensuring it performs flawlessly for years to come is just as important. That's where an HP Care Pack comes in. We understand that your HP laptop, desktop, or printer is a valuable tool, whether you're working from home, running a business, or pursuing creative passions. An HP Care Pack provides that extra layer of security, giving you peace of mind knowing you're covered.What is an HP Care Pack?
Think of an HP Care Pack as an insurance policy for your technology. It's a service agreement that provides additional support and protection beyond the standard warranty. This can include accidental damage protection, extended warranties, and priority technical support. Depending on the specific Care Pack you choose, you might have access to on-site repairs, phone support, or even loaner equipment while your device is being serviced. It’s designed to minimize downtime and keep your technology running smoothly.Why Choose an HP Care Pack?
Let's face it: unexpected repairs can be expensive and inconvenient. With an HP Care Pack, you'll avoid those surprise costs and the hassle of finding a reliable repair service. You'll get professional, expert help from HP directly, ensuring your device is repaired using genuine HP parts. Ultimately, it's about protecting your investment and getting the most out of your HP product.What Kind of Coverage is Available?
HP offers a range of Care Packs to suit different needs and budgets. You can find options that cover accidental damage, extending the standard warranty period, and providing priority support. For example, some Care Packs offer next-business-day on-site repair service, meaning a technician will come to you to fix the problem. Others offer phone support, allowing you to troubleshoot issues remotely. We carefully design our Care Packs to suit various HP product lines, from the sleek Spectre laptops to the powerful OMEN gaming PCs and the reliable Pavilion series. No matter your HP product, there's likely a Care Pack to fit your needs.User Experiences: Peace of Mind
Many HP customers find that purchasing a Care Pack offers incredible peace of mind. They appreciate the convenience of having a straightforward support process and the assurance of professional repairs. Knowing they're covered for accidental damage, particularly for those with busy lives or active lifestyles, is a huge plus. Even simply having priority access to HP support can save you valuable time and frustration.Finding the Right HP Care Pack for You
Choosing the right HP Care Pack depends on your specific needs and the device you're protecting. Consider factors like how frequently you use your device, your risk tolerance for accidental damage, and the level of support you expect. If you're constantly on the go with your laptop, you might appreciate the added protection of an accidental damage plan. If you rely heavily on your printer for work, an extended warranty might be a priority. Take a moment to evaluate your needs before selecting a plan.Conclusion
Investing in an HP Care Pack is investing in the longevity and performance of your HP product. It's a smart way to protect your investment and minimize the disruption caused by unexpected repairs. It offers peace of mind, knowing you have expert support and potentially coverage for accidental damage. Explore the range of options available to find the perfect Care Pack to match your HP device and your lifestyle.Please be advised that product availability, features, and specifications mentioned in this content are subject to change without notice and may vary by country or region. Some models, configurations, or accessories referenced may have been discontinued or may not be available in all markets. For the most current information on product availability and specifications in your area, please visit the HP store website for your country or region. HP reserves the right to modify or discontinue any product, service, or specification at any time without notice.
Offers subject to change, not combinable with all other offers, and exclusions may apply, while supplies last. HP may impose a purchase quantity limit (for example, 3 units per order). Taxes, shipping, and other fees may apply as applicable. HP reserves the right to cancel orders arising from pricing or other errors. Prices, specifications, availability, and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.
✻HP’s strikethrough price is HP’s MSRP, which is HP’s suggested retail price for authorized channel partners, based on a number of factors, including but not limited to manufacturing and component parts. The MSRP may not be the prevailing market price or regular retail price.
Microsoft and Windows are US registered of Microsoft Corporation. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Intel Evo, Intel Optane, Iris, Itanium, MAX, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.
Earn HP Rewards on select products from the following categories: Laptops, Desktops, Printers, Business PC’s, select Accessories, and select Ink, Toner & Paper. Exclusions apply, and program membership required. See details HP Rewards
The personal information you provide will be used according to the HP Privacy Statement
✦America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.
*3 years of ink included (for skus with 8000 total pages: ST 5104, ST 7002, 7302 and 7601) based upon 200 pages per month of HP Smart Tank customers’ usage. 3 years of ink (for skus with 6000 total pages: ST 5000, 5101, 5102, 5103, ST 651, 570, ST 6001, ST 7001, 7301, 7602) based upon 167 pages per month of HP Smart Tank customers’ usage. Actual yield varies considerably based on content of printed pages and other factors. Average yield based on ISO/IEC 24711 or HP testing methodology and continuous printing. Some ink from included bottles is used to start up the printer. For details, see: www.hp.com/go/learnaboutsupplies. Commissioned by HP Inc., this Keypoint Intelligence consumer study determined that HP inkjet Tank printers provide the best everyday print quality compared to competitive inkjet tank printers from Brother, Canon, and Epson. Two different inkjet printers were used for each brand. All devices are available in the market and are currently active. Prices range from $180 to less than $400 and all competitive products fall within the same category as the HP printers. The competitors were chosen because they represent the top 80% of the competitive landscape for 3:1 and 4:1 wireless A4 inkjet tank printers under $450 USD, as reported by the IDC Quarterly Hardcopy Peripherals Tracker-Final Historical CYQ2 2024. Samples were printed in the United States and then reviewed by consumers in the US, the United Kingdom, and Japan. Details: www.keypointintelligence.com/hpbesteverydayprintquality
**Copilot in Windows (in preview) is available in select global markets and will be rolled out to additional markets over time. See microsoft.com/en-us/windows/windows-10-specifications for more information.
++Offer good on select business laptops and desktops. Transactions are subject to equipment pricing and credit approval. Deal sizes include: $3,000-$250,000 on a 36-month term. Fair Market Value deals only. The 2.99% is on a stream of payments, and the actual yield to GreatAmerica Financial Services may vary. Hardware must exceed 50% of total transaction, excluding printers and other print products. Chromebooks are ineligible for the promotion. The agreement must be commenced by 07/31/25 and funded by 08/31/25. Contact an advisor for details. +1-(888)-860-9635.
+Deferred Interest, Payment Required Plan: Interest will be charged to your Account from the purchase
date if
the promotional plan balance is not paid in full within the promotional period. Minimum payments are required for each
Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period.
You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction
only. Gift cards do not qualify for promotional plans. Qualifying purchases will automatically be placed on a
promotional plan. If purchase qualifies for more than one plan, it will be placed on the qualified plan with the
longest promotional period. As of November 2025, terms for new Accounts: Purchase APR of 35.99%. Variable Penalty APR up to 39.99%, based on Prime Rate. Minimum interest
charge is $3 in any billing period in which interest is due. A fee of $2.99 per month may apply for each paper billing
statement mailed to you. You can avoid this fee by enrolling in paperless statements. Existing Account holders: see
your credit card agreement for Account terms.
Credit account offers are subject to credit approval.
HP Credit Accounts are issued by Comenity Capital Bank, a Bread Financial™ Company.
*HP.com exclusive product! This product is only available for purchase on HP.com US Store and HyperX.com. You will not find it at any other authorized HP retailers. SKUs included: 67J25AA#ABA, 4P5L2AA, 4P5L3AA, 7P5J2AA, 4P5E3AA, 67J23AA, 4Z7X3AA, 4S7T2AA, 683M4AA, 67J22AA. Availability may be limited and subject to change. Prices and promotions may vary between HP.com US Store and HyperX.com. HP disclaims all liability for products sold by unauthorized third-party sellers.
1Up to 34 hours local video playback requires unit configured with Qualcomm Snapdragon X1-26-100, 16GB RAM, 2K OLED non-touch display, 512 GB PCle SSD storage. Available on select display configurations. Battery life tested by HP using continuous FHD video playback, 2K OLED non-touch display, 200 nits for the HP OmniBook 5 16" model, system audio level as image default, player audio level at 100%, played full-screen from local storage, headphone attached or through speaker (if no audio jack port), wireless on but not connected. Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage. Starting in July 2025, the HP OmniBook 5 14" inch model (configured with Qualcomm Snapdragon X1-26-100, 16GB RAM, 2K OLED non-touch display, 512 GB PCle SSD storage) may be able to achieve up to 34 hours of local video playback at 200 nits as a result of power consumption improvements to its panel.
*Customers receive three bonus months on Microsoft 365 Personal and Family subscriptions when a credit card is provided during activation. After the initial subscription period, your subscription automatically renews for 1 year, unless it is cancelled.
✭Source: 2025 ACSI® Survey of customers rating their own computer manufacturer. HP was ranked #1 for customer satisfaction. ACSI and its logo are registered trademarks for the American Customer Satisfaction Index LLC. For more about ACSI, visit theacsi.org.