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Poly EncorePro 320 Stereo USB-A Headset TAA

  • On-ear (stereo)
  • Wired USB Type-C®
  • Omnidirectional
  • Passive noise cancellation (PNC)See all Specs

3% back in HP Rewards
Product # 767G0AA
Make the most of every call. The EncorePro 300 Series, contact center headsets, are good for workers, callers, and your bottom line. Long-lasting comfort. Total reliability. Noise canceling so customers hear clearly. And exceptional value.

Get top quality audio

Give your teams and customers the quality audio you expect from Poly, with a flexible noise-canceling microphone to tune out background buzz and chatty neighbors.

Make conversations clear

Better understanding leads to better outcomes, and happier customers. That's why we use voice-optimized frequency response to make conversations clearer — and more accurate.

Flexible microphone boom

Give your teams and customers quality audio with a flexible noise-canceling microphone.

Acoustic protection

SoundGuard Digital uses sophisticated algorithms to provide additional acoustic protection, above and beyond the protection of SoundGuard while it maintains natural-sounding speech.

Inline call controls

Make every call productive, with inline call control for easy volume adjustment and muting (USB versions only).[1]

Voice-optimized frequency

Create clearer and better conversations with voice-optimized frequency response.

Fold flat earpieces

Help agents stay responsive and comfortable with ear cushions that fold flat and around-the-neck placement between calls.

Technical details

Button User Controls

Call answer/end; Mute; Volume +/-

Microphone Type

Omnidirectional

Microphone Bandwidth

35 Hz to 21 kHz

Speaker size

5.6 mm

Speaker bandwidth

20 Hz to 10 kHz

Headphone Type

On-ear (stereo)

Connection Type

Wired USB Type-C®

Cable length

86.2 in

Audio Features

Passive noise cancellation (PNC)

Acoustic Protection Technology

SoundGuard Digital[1,2]

Color

Black

Compatible operating systems

Windows 10; macOS

Minimum system requirements

USB Type-C® port

Dimensions (W X D X H)

4.3 x 5.8 x 2.6 in

Weight

.23 lb

Warranty

Poly standard two-year limited warranty

What's in the box

User guide; Headset

Manufacturer Product Number

214570-01

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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.