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HP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor - 524pm

HP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor - 524pm

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Product # 9E0G9UT#ABA
  • FHD (1920 x 1080)
  • 1500:1
  • 5ms GtG (with overdrive)
  • Brightness+; Color; Image; Input; Audio; Power; Menu; Management; Information; Exit
  • 1 x 3.5 mm Audio Jack (Audio In/Out Combo)See all Specs

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Engineered for Sustainability
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Feel confident collaborating effortlessly with the HP Series 5 Pro 23.8" FHD USB-C Conferencing Monitor. Achieve distraction-free meetings, wherever you work, with advanced AI. Settle into total comfort thanks to a customizable setup.
Note: A Text-to-Speech adapter (N70674-001) is available for this model to comply with FCC Title 47 Accessibility Requirements. Please contact US Customer Service https://www.hp.com/us-en/hp-information/accessibility-aging/need-help.html for further assistance.

Conference with confidence

Look and sound your best effortlessly with a Poly Studio 5MP pop-up tiltable webcam and AI Noise Reduction—all on a display with Auto Lock and Awake to keep your business your own. Simply pop down the webcam after your call for on-demand privacy.

Your center of productivity

Make this monitor your hub for clutter-free productivity. Seamlessly work between two computers[2] while a single USB-C® cable handles 100W power delivery. Get even more done with a dual display and daisy-chain another HP Series 5 Pro monitor.[1]

Take control of your comfort

Feel your best all day with 4-way adjustability and sleek, 3-sided borderless design. Keep your eyes comfortable with the Ambient Light Sensor and HP Eye Ease to reduce blue light without impacting color.

Materials that make an impact

This energy-efficient monitor is thoughtfully designed with at least 85% recycled plastic content,[3] 20% recycled glass in the monitor panel,[5] and 90% recycled aluminum in the stand.[4] Plus, 100% of the paper-based packaging is sustainably sourced.[6]

recommended accessories

Technical details

HP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor - 524pm

Display type

IPS; LCD

Display features

Single Power ON; Anti-glare; Height Adjust/Tilt/Swivel/Pivot; Integrated speakers; HP Eye Ease; Integrated microphone; Ambient light sensor; KVM switch; Daisy chain

Onscreen controls

Brightness+; Color; Image; Input; Audio; Power; Menu; Management; Information; Exit

Native resolution

FHD (1920 x 1080)[1,2]

Resolutions supported

640 x 480 @ 60 Hz; 640 x 480 @ 75 Hz; 720 x 400 @ 70 Hz; 800 x 600 @ 60 Hz; 800 x 600 @ 75 Hz; 1024 x 768 @ 60 Hz; 1280 x 720 @ 60 Hz; 1280 x 1024 @ 60 Hz; 1440 x 900 @ 60 Hz; 1600 x 900 @ 60 Hz; 1680 x 1050 @ 60 Hz; 1920 x 1080 @ 60 Hz; 1920 x 1080 @ 100 Hz; 1280 x 1024 @ 75 Hz; 1024 x 768 @ 75 Hz; 1280 x 800 @ 60 Hz; 1920 x 1080 @ 75 Hz

Contrast ratio

1500:1

Brightness

350 nits

Pixel pitch

0.27 x 0.27 mm

Response time

5ms GtG (with overdrive)

DisplayPort™

1 DisplayPort™ 1.4
1 DisplayPort™ 1.4-out

Audio Port

1 x 3.5 mm Audio Jack (Audio In/Out Combo)

HDMI Port

1 HDMI 2.0

USB A

3 USB Type-A 5Gbps signaling rate (1 charging)

USB B

1 USB-B

USB Type-C® Data

1 USB Type-C® 5Gbps signaling rate (Up to 15W USB Power Delivery)

USB Type-C® Video Input

1 USB Type-C® 5Gbps signaling rate (Up to 100W USB Power Delivery, Alt Mode DisplayPort™ 1.4)

Ethernet Port

1 RJ-45 (10/100/1000 Mbps)

HDCP

Yes, DisplayPort™, HDMI and USB Type-C®

Sustainability Impact

Low halogen; Outside box and corrugated cushions are 100% sustainably sourced and recyclable; 85% ITE-derived closed loop plastic; Contains ocean-bound plastic; Contains 20% recycled glass in the monitor panel; At least 35% recycled metal including 90% recycled aluminum in the stand

Webcam

Yes, 5MP

VESA Mounting

100 x 100 mm

Power supply

100 - 240 VAC 50/60 Hz

Dimensions (W X D X H)

53.94 x 4.72 x 31.43 in (without stand)

Weight

14.55 lb (with stand); 11 lb (without stand)

Warranty

HP three-year limited warranty

What's in the box

Monitor; DisplayPort™ cable; Warranty card; USB Type-A to B cable; Quick Setup Poster; 1 USB Type-C® to Type-C cable; AC power cord
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What's the difference between "Zoom" and "Teams" conferencing modes? I use neither; I provide telehealth services through another platform. Why don't the adjustments I make in "HP Display Center" hold when I use an external tele-conferencing application?

Asked by: Wondering Why
Thank you for your question! The HP Series 5 Pro 23.8-inch FHD USB-C Conferencing Monitor (524pm) is Zoom Certified, meaning it's specifically designed for seamless collaboration and conferencing with Zoom. It features features like a pop-up webcam, AI noise reduction, and integrated speakers. Also, the HP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor (524pm) features a "Teams conferencing mode" that enhances collaboration and meeting experiences, including a pop-up tiltable webcam, AI noise reduction, and integrated speakers.
Answered by: HP Team Grant
Date published: 2025-03-20

How do I get the resolution and sharpness on the monitor to look normal and natural? This is super fancy monitor but, unfortunately, nothing looks clear on it with the "scale and layout" set to the "recommended" level of 100%

Asked by: Wondering Why
Thank you for your question! As this is a preference question it is difficult for this forum to answer. What one may consider normal and natural another may not. However, for assistance in setting up your monitor, you can contact HP Technical Support at this link: https://support.hp.com/us-en
Answered by: HP Team Grant
Date published: 2025-03-20

Dose the monitor come with ethereal cable and a keyboard and mouse wireless of course

Asked by: Cherriberri
Thank you for your question! The HP Series 5 Pro FHD USB-C Conferencing Monitor comes with the following items in the box; Monitor; DisplayPort™ cable; Warranty card; USB Type-A to B cable; Quick Setup Poster; 1 USB Type-C® to Type-C cable; AC power cord. It does not come with an ethernet cord or keyboard and mouse.
Answered by: HP Team Maddie
Date published: 2025-03-23

Wondering why the "HP Presence" window won't actually open when I either have the 524pm set as my main display or the only display. It is very frustrating to have to update my display settings any time I want to adjust the video settings.

Asked by: Wondering Why
Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en
Answered by: HP Team Grant
Date published: 2025-03-20

Does the included USB-C cable support DisplayPort MST and will it allow me to daisychain from the connected laptop?

Asked by: James Limbo
Thank you for your question! You can Daisy-chain with another HP Series 5 Pro USB-C monitor or pair it with a dock. You can also direct connect to any laptop with a USB-C port with DisplayPort capabilities.
Answered by: HP Team Grant
Date published: 2025-03-07

Can this monitor be connected to an EliteOne 840 AIO using the USB -C to USB-C provided cable?

Asked by: moolachaser
The HP EliteOne 840 G9 All-in-One PC Wolf Pro Security Edition (A27JLUA) has two USB-C ports with one that is USB Type-C® 10Gbps signaling rate (DisplayPort™ 1.4) and will work to display on the HP Series 5 Pro 23.8 inch FHD USB-C Monitor - 524pu (9D9V7AA) with the USB-C cable provided. Thank you for your question.
Answered by: HP Team James
Date published: 2025-02-14

Can this monitor be mounted to a VESA mount? Have dual monitors and want to mount but currently only way is the supplied bases.

Asked by: JF97
Hello. Thanks for your question. This HP Series 5 Pro 23.8 inch FHD Monitor - 524pf is not VESA mount compatible.
Answered by: HP Team Cheri
Date published: 2025-05-16
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.