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Poly Edge E500 IP Phone and PoE-enabled

Poly Edge E500 IP Phone and PoE-enabled

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Product # 82M94AA
  • Built to grow
  • Integrated protection
  • Enterprise-quality soundSee all Specs

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This desk phone makes work easy. Built for hot-desking or the home office, these phones offer the perfect user experience. Two displays and 12-line keys give you more ways to connect, plus quality audio, in a seriously sharp package.

Built to grow

This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Poly Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.

Integrated protection

Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher, and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24/7 [1].

Enterprise-quality sound

The Poly E400 Series offer quality audio with Poly HD voice and bass frequency enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.

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All the features you could ask for

Get fast access to features via a large 5” color display. Stay informed with the surround light status indicator with RGB mixing. And handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts.

Versatile connectivity

Enjoy better connectivity with two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. And a Poly headset for your workstyle: USB, RJ9, or Electronic Hook Switch.[2]

Accessibility is key

Enhance the user experience with phones that sound great and are more efficient. Features like improved accessibility with text-to-speech, screen color adjustments for color blindness, and bigger font settings provide more ways to connect.

Get more done

Supercharge your Poly Edge E500 desk phones with the Poly Edge E expansion modules. 22-line keys and 3 pages — up to 66 contacts per expansion module. Setup is a plug-and-play snap, with power and signaling provided by the host phone.[3]

Technical details

Poly Edge E500 IP Phone and PoE-enabled

Display type

Color IPS LCD

Screen Size

5"

Audio Features

Poly HD Voice; Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression; Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset; Poly NoiseBlockAI technology removes most background noise when using the speakerphone; Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications; Bass frequency enhancing design; TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex); Individual volume settings with visual feedback for each audio path; Voice activity detection; Comfort noise generation; DTMF tone generation (RFC 2833 and in-band); Low delay audio packet transmission; Adaptive jitter buffers

Audio codecs

G.711 (A-law and μ-law); G.722; G.729AB; iLBC; OPUS; G.722.1

VoIP Features

12 line keys supporting up to 34 SIP lines with pagination

Ports

1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module); 2 RJ-45 (10/100/1000BASE-TX Mbps)

Headset Ports

1 RJ-9; 1 Electronic Hook Switch (EHS) port for optional APP-51 adapter

Headset and Handset Compatibility

Compatible with commercially available TTY adapter equipment; Compliant with ADA Section 508 Subpart B 1194.23 (all); Hearing aid compatibility to ITU-TP.370 and TIA 504A standards; Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids; USB Type-C® headset support

Supported network protocols

DHCP VLAN discovery; LLDP-MED for VLAN discovery; FTP/TFTP/HTTP/HTTPS server-based central provisioning; Hardware diagnostics; Manual or dynamic host configuration protocol (DHCP) network setup; Network address translation support for static configuration and Keep-Alive; QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP; Status and statistics reporting; Syslog Event Logging; Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment; Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation; Time and date synchronization using SNTP; RTCP and RTP support; IPv4; IPv6; Provisioning and call server redundancy support; DNS-SRV; UDP; SIP protocol support; IETF SIP (RFC 3261 and companion RFCs)

Wireless technology

NFC

Special features

Unicode UTF-8 character support; Adjustable desk stand (2 positions)[5]

Security management

802.1X Authentication and EAPOL Media encryption via SRTP; Digest authentication; Encrypted configuration files; HTTPS secure provisioning; Password login; Support for signed software executables; Support for URL syntax with password; Transport Layer Security (TLS); SRTP media encryption using AES 256 bits

Warranty

Poly standard one-year limited warranty

What's in the box

Setup sheet; Network (LAN) cable-CAT-5E; Desk stand; Console with Microban® Antimicrobial protection; Handset with Microban® Antimicrobial protection; Handset cord

Manufacturer Product Number

2200-87855-025
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.