Rated 5 out of
5
by
luvtoride from
great product!
love it, wouldn't buy anything else
Date published: 2024-02-05
Rated 5 out of
5
by
DistanceEd from
Some users get MORE than they want
The machine is GREAT, but the Windows 11 setup does not quite get up to sucks. Instead of just setting up a very good operating system, Microsoft forcibly installs their product line of Microsoft Outlook, Microsoft Edge and McAfee on to the setup. There are better apps and program out there, in my opinion, and dumping this merchandise onto the memory is a greedy move. Seems to me, a novice computer user should be able to choose to install only the operating system or to load all the Microsoft baggage.
Date published: 2024-02-05
Rated 4 out of
5
by
M.M. from
My New Laptop.
Description said it would have and SD slot, but it does not. I have to get use to it. It's faster than my old one.
Date published: 2024-02-04
Rated 5 out of
5
by
Patrick77 from
HP Laptop
Worked as advertised. No defects upon delivery.
Date published: 2024-02-04
Rated 5 out of
5
by
DebbS from
Perfect
Light weight and has all the features I needed.
Date published: 2024-02-03
Rated 5 out of
5
by
Dr. Gary L from
Great Laptop
Love the backlight keyboard. Reinstalling everything was really easy. Some applications had to be reinstalled separately, but that was easy to do. The blue color is really nice and I love the size of the screen.
Date published: 2024-01-29
Rated 1 out of
5
by
MasonM from
Shipping nightmare
I will never purchase another product from HP after the difficulty I experienced with their shipping resolution protocol.
Pros: The laptop eventually arrived in good condition and seems to work well
Cons:
- Expedited shipping did not result in the product arriving in the 2-4 business days as advertised
I received an email from HP that delivery would be approximately 10 business days after purchase, even with expedited shipping.
-When I reached out to HP to re-route the delivery to a different address I was assured the laptop would be delivered to the corrected address but told that no mechanism existed to prove I had requested the change or that the change had been processed.
-When the laptop was delivered to the incorrect address I was told 1) expedited shipping does not apply to special build items and 2) once the item is delivered HP no longer takes responsibility for it.
-Fed Ex informed me that they were not made aware of the corrected delivery instructions for 6 days after I requested the change (contrary to the report I received from HP customer service).
-Resolution offered to refund the expedited shipping fee but could not compensate the person hours I or my company spent tracking the item down (since it was delivered to the incorrect address).
Date published: 2024-01-26
Rated 5 out of
5
by
Wesley H. from
New laptop Owner
It's good!
Date published: 2024-01-25
Rated 1 out of
5
by
Maggie Unhappy Customer from
No Computer!!!!!!!!
I cannot review it because I never recieved it. Fed Ex Never delivered the computer but said they did by leaving it at my garage(even though it was supposed to be signed for). My husband was coincidentally outside at the said drop off time. HP's response was to tell me to file a police report because Fed Ex said they delivered it(despite the fact that it needed to be signed for and there is no picture of the place where it was left)
Date published: 2024-01-25
Rated 5 out of
5
by
The Masta from
HP laptop
Great computer have no complaints
Date published: 2024-01-22
Rated 3 out of
5
by
KatrinaW from
Frustrated
I asked the chat person for more storage than I have on my laptop now. He put 1TB on the first one but it was not one I wanted so when we got to the 2 computer he didn’t and I didn’t catch it. Also I asked for student lifetime Microsoft but it says expiring 2025.
Date published: 2024-01-19
Rated 5 out of
5
by
R Jacobs from
Works well
Computer works well and came set up with the tools needed to change from my old computer.
Date published: 2024-01-17
Rated 1 out of
5
by
Amy28310612 from
Poor Display - inaccurate color and poor visibility from most angles
Unfortunately, this model has a very poor display. It is very washed out, and the color is extremely inaccurate compared to other monitors, laptops and phones viewing the same content. If you stand, or look at the monitor from different angles, the display is almost unreadable, like a white film is clouding the whole screen.
I was hoping it was a defect with the product I received, but after spending the day on the phone with HP to troubleshoot, the issue was not fixed. They worked with me to purchase a second, identical model and return the first one. The replacement was exactly the same as the first, it is an inherent issue with the model. The rest of the functionality seems fine. But a good display is critical for most consumers. I'll also note that the silver color and white key lettering makes it very hard to read the keyboard, even with the backlight turned on.
Date published: 2024-01-17
Rated 1 out of
5
by
No name2 from
Lousy service
I can only rate this as a 1 not because of the way the laptop is working. I haven't been able to turn it on. When it was received it was missing the cord that plugs into the laptop. I contacted HP who said they would send it. No cord yet, will start return today before my return time expires. In checking the shipment still shows pending.
Date published: 2024-01-17
Rated 3 out of
5
by
GarbageInGarbageOut from
Meh ... we're still using phones.
Seems to work fairly well. Difficult to get the hang ot the touch pad without clearly defined left- and right-click areas. "Blue" color option is a misnomer. Not worth the extra $. Screen doesn't open far enough to be comfortable on a, um, LAP. It's gonna be a slow progression from the phone.
Date published: 2024-01-15
Rated 3 out of
5
by
RandomNerd from
The realest review
I have had a few issues with this laptop. The biggest problem being internet connections. It seems I have to restart my computer every time I want to use it after sleep mode because it cannot find an issue. Windows 11 also is not super user friendly in this instance as there are settings that cannot be changed or updated as they used to be on Windows 10. I thought I was buying a touch screen with a backlight keyboard and it has neither. I don't know if it is false advertising or if because I chose a Forest Green option that it is somehow a lesser quality laptop. I have tried calling customer support and these issues have seemed less than helpful. I am not a fan of the Realtek wifi option on the laptop and Windows 11 has been a huge adjustment. That all aside I like the sleekness of the laptop and the color options that were available. It can sync with my phone which is convenient for me as well as being pretty fast to update, restart, shut down, and start up. I like the number pad beside the keyboard, and the F keys being able to adjust my volume, brightness, etc. I like the modern look of the laptop, I just wish it at least had the backlight keypad option with this color option. I would recommend a different laptop to myself now knowing it does not have the backlight keypad or a touch screen. In this instance I believe I paid way too much for a pretty basic laptop. I also wish it had one or two more USB ports on the laptop. The battery life is pretty good, the laptop overall is a good size. I use my laptop almost every day and aside from what is listed above, I really don't have a complaint about the versatility of the laptop. It is definitely user friendly also.
Date published: 2024-01-14
Rated 3 out of
5
by
Anonymous from
OK PC with Loss of Network Connection
I bought a HP Pavilion laptop, and it is a fair computer. It is faster than my older laptop, but it has one very problematic issue. It loses the network connection frequently. I have to reset the network connection almost every time I use it. This is very annoying, and I have never experienced this issue with other computers I have owned or used. Requires stopping what I am doing, resetting the network connection (which takes it 5 minutes to begin), and then will work so long as you don't let it time out and go to power saver mode. The other issue with the computer is it has a fingerprint identifier which works less than 50% of the time. Usually have to sign in using my PIN instead of fingerprint.
Date published: 2024-01-10
Rated 5 out of
5
by
Citizen Bob from
HP Pavilion LT 15t
So far, the computer was easy to set up.
Date published: 2024-01-10
Rated 1 out of
5
by
Robertdlrjr1 from
Bad laptop
The first day of use hardware problems
Date published: 2024-01-10
Rated 5 out of
5
by
Lori S. from
Great laptop and fast!
I was using chromebooks for the past several years but they have gotten so expensive and have expiration dates for security updates, I decided to go back to a laptop and couldn't be happier with my purchase. This model is faster than expected with multiple tabs open and various spreadsheets open as well. If you're on the fence about purchasing, don't be. Product delivers as (or more) than promisded.
Date published: 2024-01-09
Rated 5 out of
5
by
Beosma from
Dependability at an affordable price
I have been an HP user for many years. From multiple desktop units to laptops, I have not been disappointed in the quality or dependability!
Date published: 2024-01-09
Rated 5 out of
5
by
Black dogs from
My third
My third HP. Great machine at a great price
Date published: 2024-01-08
Rated 1 out of
5
by
Unhappy customer #2 from
Loud whirring noise right from the beginning
It's new and already making loud, whirring, shrill fan noises already
Date published: 2024-01-07
Rated 4 out of
5
by
texdoug from
Power button
I haven't had it very long, so far the only thing I can think of that knocks it down from 5 stars is that the power button is within the top line of buttons. If you're in the dark you don't know which button to push until you memorize which one it is.
Date published: 2024-01-04
Rated 4 out of
5
by
Someone1234 from
So far so good.
So far so good.
Date published: 2024-01-03
Rated 5 out of
5
by
Anonymous from
Excellent Purchase
Very happy with this computer.
Date published: 2024-01-03
Rated 5 out of
5
by
CDretired from
Extremely satisfied!
Excellent company with excellent products
Date published: 2024-01-02
Rated 5 out of
5
by
Missha from
Just what I needed
As a student of Data Analytics, I need something powerful that will get me through the school assignments. This is it! I love the color, and the machine is a delight!
Date published: 2024-01-01
Rated 5 out of
5
by
ArtBQ from
Lots of power packed in this slim design
Very sleek design, love the white color! Very powerful and got it at a great price on Black Friday.
Date published: 2024-01-01
Rated 1 out of
5
by
Anonymous from
Loss of money
Very unprotective towards viruses returned it back and didn’t receive what I paid.
Date published: 2023-12-31