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HP OfficeJet Pro 6978 All-in-One Printer

HP OfficeJet Pro 6978 All-in-One Printer

Energy Star
ENERGY STAR | Small medium business
GO TO NEWER MODELSHOP INK OR TONER

DiscontinuedThis printer has been discontinued. Please shop for associated supplies.

FunctionsPrint, copy, scan, fax
  • Print, Copy, Scan, Fax
  • Print speed ISO: Up to 20 ppm black, up to 11 color
  • Two-sided scanning and printing, print photos from USB, 35-page two-sided automatic document feeder, scan to thumb drive/cloud/PC, mobile printing
  • Instant Ink ready; High yield ink available.
  • Dynamic security enabled printerSee all Specs
Product # T0F29A#B1H
Supercharge the office with affordable color and fast two-sided performance. Save paper with automatic two-sided printing, and handle more tasks without slowing down. Get a variety of mobile printing options and seamless mobile setup.[1,2]
Ideal for the home office or small workgroups that need professional-quality, affordable color with powerful productivity and fast functionality.
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds

Affordable, quality color that never runs out[9]

Manage your budget with professional-quality color at up to 50% less cost per page than lasers.[3] Save up to 50% on ink[10] and never run out.[9] Print color or black-and-white for the same low price. Print up to 5x as many black text pages with optional Original HP high-yield ink cartridges.[11] Produce professional-quality color and black text that’s perfect for printing reports, charts, and more.

Easy mobile printing, seamless mobile setup[2]

Easily print from a variety of smartphones and tablets.[12] Connect a smartphone or tablet directly to the printer and easily print without a network.[5] Print wirelessly, and share this all-in-one with other wireless-enabled devices.[4] Easily manage printing tasks and scan on the go, with the HP All-in-One Printer Remote mobile app.[13]

Handle more tasks and effortlessly scan

Set the pace for success with rapid print, scan, and copy speeds. Save paper and conserve resources—consume up to 50% less paper with automatic two-sided printing. Make scanning effortless and accurate. Never turn a page again when you need to scan two-sided documents. Quickly copy, scan, and fax multipage documents with the 35-page two-sided automatic document feeder.

recommended supplies & support

Color touchscreen

Manage jobs directly at the MFP, using the HP color touchscreen.

2-sided printing

Allows you to print on both sides of the page, cutting your paper use by up to 50%.

Automatic document feeder

Allows multiple pages to be copied or scanned at one time

On-the-go printing with HP ePrint

Print photos, documents, and more when you're on the go, using HP ePrint.[13]

Scan to email

Save time by sending scanned documents or photos directly from your printer to email recipients.

HP Mobile Printing

Easily print from your smartphone, tablet, and notebook at work, home, or on the go.[14]

Technical details

HP OfficeJet Pro 6978 All-in-One Printer Datasheet

Functions

Print, copy, scan, fax

Print Speed - Black (ISO, laser comparable)

Up to 20 ppm

Print Speed - Color (ISO, laser comparable)

Up to 11 ppm

Print Speed - Black (draft)

Up to 30 ppm

Print Speed - Color (draft)

Up to 26 ppm

Print Speed - Black (normal)

Up to 20 ppm

Print speed - Color (normal)

Up to 11 ppm

Resolution (black)

Up to 600 x 1200 dpi

Resolution (color)

Up to 600 x 1200 dpi

Monthly duty cycle

Up to 20,000 pages

Recommended monthly page volume

200 to 800

Print Technology

HP Thermal Inkjet

Display

2.65” (6.75 cm) CGD touchscreen

Processor speed

500 MHz

Number of print cartridges

4 (1 each black, cyan, magenta, yellow)

Replacement cartridges

HP 902 Black OfficeJet Print Cartridge (~300 pages); HP 902 Cyan OfficeJet Print Cartridge; HP 902 Magenta OfficeJet Print Cartridge; HP 902 Yellow OfficeJet Print Cartridge (CMY composite ~315 pages); HP 902XL Black OfficeJet Print Cartridge (~825 pages), HP 902XL Cyan OfficeJet Print Cartridge; HP 902XL Magenta OfficeJet Print Cartridge; HP 902XL Yellow OfficeJet Print Cartridge (CMY composite ~825 pages); HP 906XL Black OfficeJet Print Cartridge (~1500 pages)

Compatible ink types

Pigment based Black & Color

Print languages

HP PCL 3 GUI, HP PCL 3 Enhanced

Automatic paper sensor

No

Paper trays, standard

1

Paper trays, maximum

1

Mobile Printing Capability

Apple AirPrint™; Wi-Fi® Direct Printing; Mopria™ Certified

Connectivity, standard

1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11b/g/n; 1 RJ-11 fax

Connectivity, optional

No

Memory, standard

1 GB

Printer management

No

Minimum system requirements

OS X v10.9 Mavericks, OS X v10.10 Yosemite, OS X v10.11 El Capitan, 1GB  Available Space, Internet Access
Microsoft® Windows® 10, 8.1, 8, 7: 32-bit or 64-bit, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft® Internet Explorer. Windows Vista®: (32-bit only), 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft® Internet Explorer 8. Windows® XP SP3 or higher (32-bit only): any Intel® Pentium® II, Celeron® or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft® Internet Explorer 8 ;OS X v10.9 Mavericks, OS X v10.10 Yosemite, OS X v10.11 El Capitan 1GB Available Space, Internet Access; Linux (For more information, see http://hplipopensource.com/hplip-web/index.html)

Compatible operating systems

Windows 11; Windows 10; Windows 8; Windows 7; Windows Vista; macOS X 10.10 Yosemite; macOS 10.11 El Capitan

Supported network protocols

Supported Network Protocols configurations (IPv4, IPv6); ARP; BOOTP; SMTP client; LLMNR; Bonjour; LP/ APIPA (Auto IP); NetBIOS/WINS; LPR/LPD; Custom Raw Port/Port9100; DNS Resolver; mDNS; SNMPv1/v3; Web Services Discovery; Web Services Print; DHCP options: 81/RFC4702/RFC4704, 12-Hostname; 44; Syslog; Firewall; SSL/TLS (HTTPs); Password-protected network Embedded Web server; Enable/disable network ports & device features, 802.1 Wired

Paper handling input, standard

225-sheet input tray, 35-sheet ADF

Paper handling output, standard

60-sheet output tray

Duplex printing

Automatic (standard)

Envelope input capacity

Up to 10 envelopes

Borderless printing

Yes (up to 8.5 x 11 in, 216 x 279 mm)

Finished output handling

Sheetfe; ADF

Media sizes supported

A4, A5, A6, B5(JIS), 6 x 8 in, Executive, Index card 3.5 x 5 in, Index card 4 x 6 in, Index card 5 x 8 in, Index card A4, Index card Letter, 3.5 x 5 in, 4 x 6 in, 5 x 7 in, 13 x 18 cm, 8 x 10 in, 10 x 15 cm, L, Photo 2L, 8.5 x 13 in, Legal, Letter, Statement, Envelope #10, Envelope A2, Envelope C5, Envelope C6, Envelope DL; Envelope Monarch, Card Envelope 4.4 x 6 in

Media sizes, custom

Tray 1: 3.5 x 8.5 to 5 x 14 in

Media types

Plain Paper, HP Photo Papers,HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper, Thick, Plain Paper, Light/Recycled

Recommended media weight

16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)

Supported media weight

Plain paper: 16 to 28 lb, Bond

Scanner type

Flatbed, ADF

Scan file format

Scan File Type supported by Software: Bitmap (.bmp), JPEG (.jpg), PDF (.pdf), PNG (.png), Rich Text (.rtf), Searchable PDF (.pdf), Text (.txt), TIFF (.tif)

Scan resolution, hardware

Up to 1200 x 1200 dpi

Scan resolution, optical

Up to 1200 dpi

Scan size (flatbed), maximum

8.5 x 11.7 in

Scan size (ADF), maximum

8.5 x 14 in (one-sided); A4, Letter (two-sided)

Duplex ADF scanning

Double-sided

ADF Capacity

Standard, 35 sheets

Digital sending features

Scan to thumb drive/PC

Copy resolution (black text)

Up to 600 x 600 dpi

Copy resolution (colour text and graphics)

Up to 600 x 600 dpi

Copy reduce / enlarge settings

25 to 400%

Copies, maximum

Up to 99 copies

Faxing

Yes, color

Fax transmission speed

4 sec per page

Fax memory

Up to 100 pages

Fax resolution

Up to 300 x 300 dpi

Speed dials, maximum number

99

Broadcast locations

20 locations

Power

Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz)

Power consumption

27 watts maximum, 5.5 watts (Active), 0.29 watts (Manual-Off), 1.21 watts (Sleep)

Product disclaimer

This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds

Energy efficiency

ENERGY STAR® qualified

Operating temperature range

41 to 104ºF

Software included

HP Dropbox, HP Google Drive, Microsoft DotNet

Warranty

One-year limited hardware warranty; For more info please visit us at http://support.hp.com

Dimensions (W X D X H)

18.26 x 15.35 x 9.0 in

Dimensions Maximum (W X D X H)

18.26 x 20.39 x 9.0 in

Weight

17.9 lb

Package weight

22 lb

What's in the box

HP OfficeJet Pro 6978 All-in-One Printer; HP 902 Setup Black Instant Ink Ready OfficeJet Ink Cartridge (~265 pages), HP 902 Setup Cyan Instant Ink Ready OfficeJet Ink Cartridge, HP 902 Setup Magenta Instant Ink Ready OfficeJet Ink Cartridge, HP 902 Setup Yellow Instant Ink Ready OfficeJet Ink Cartridge (CMY composite ~310 pages); No CD FLYER; User Guide; Setup poster; Power cord

Cable included

No, please purchase (USB) cable and phone cord separately

Dynamic security

Dynamic security enabled printer
Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.
HP OfficeJet Pro 6978 All-in-One Printer is rated 4.3 out of 5 by 829.
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Rated 2 out of 5 by Walter 2134 from Disappointed I ordered the computer and was to get it in a week or so. It took a month to get it. Have been limited on using it and after 2 weeks it failed to open. It would not charge. When I called HP they said I would need to return it for service. They wanted me to pay $25 to expedite the shipment. I said no so she said it would be 3 weeks or more. So I cannot use it on the trip. very disappointed in the service, order time, and lack of quality
Date published: 2020-01-18
Rated 5 out of 5 by JDtheRW from Easy Setup I bought this printer about a month ago on sale. The setup was very easy. Except for the power cord ( maybe some day will have wireless power like the rechargeable now that you just set item on the recharger), no other cords are required! Set up was all by/through the printer connecting to the internet wireless. I like the feature where I can just email the doc to the printer and it is printed.
Date published: 2019-12-26
Rated 4 out of 5 by hcrancher from I like all the features I bought this printer from the HP Store about a month ago so I haven't used all the features. It worked out of the box without any problems. I really like the separate ink cartridges for each color. I have used the scanner which worked well.
Date published: 2019-12-21
Rated 4 out of 5 by Soozie Q from Good printer all in one I bought this on black friday and it works great but loud when it prints and when it scans. Other then that it works.
Date published: 2019-12-21
Rated 5 out of 5 by mamaking from So far we are loving it We bought this to replace a 3 year old printer that was good, but we had started having trouble with. I was a little concerned with this one because of the price. Because it was such a great deal (got it Black Friday) I was worried I would get "what I paid for". It has exceeded my expectations. I am very hopeful it will continue to to do and I that the insta ink program will be as good as I have heard it is.
Date published: 2019-12-21
Rated 1 out of 5 by MCRK from Not Working Printer out of package would not recognize one of the ink cartridges. Turned out the printer was no good, brand new. So waiting over 12 days to receive the replacement.
Date published: 2019-12-20
Rated 4 out of 5 by DanSp from Comments I purchased another HP printer because of unusually low priced offer of new printer following HP blocking of use of recharged ink refills. I liked the offer of ink refills based on monthly usage because we are FL snowbirds and often do not use ink supplies before going north. Ink does not do well after non-use during summer. My "no" reply to would I recommend this product to a friend is due to only recent purchase and v little use todate.
Date published: 2019-12-20
Rated 5 out of 5 by Bill10000 from New printer I am happy with the clean crisp print and ease of setup
Date published: 2019-12-20
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Does the printer support means for a wired connection?

Asked by: James I
Thank you for your interest in HP products James! The HP OfficeJet Pro 6978 will have USB printing capabilities. The USB A/B cable must be purchased separately.
Answered by: HP Team Grant
Date published: 2022-07-02

Bestbuy where I ordered mine from states it works with Amazon Alexa, how do you make this connection?

Asked by: Chris4868
Hello Chris and thank you for your question! For assistance with an Amazon Alexa setup on your HP OfficeJet 6978 go to this link: https://www.google.com/search?q=HP+6978+alexa+compatibility&rlz=1C1CHBF_enUS930US930&oq=HP+6978&aqs=chrome.0.69i59j69i57j0i512l8.2562j0j15&sourceid=chrome&ie=UTF-8 The HP OfficeJet 6978 is Alexa compatible. If you are still having issues with the setup please contact our HP Technical Support Team for assistance. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

The fax on this printer does not work any more. What can I do to fix it?

Asked by: bill 28
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2024-01-29

The HP site says the Office Pro 6978 has been discontinued and to shop for related supplies. I just purchased this new last week. Will HP continue to have the902 ink cartridges for this printer? What about software updates?

Asked by: Auntie Cy
Thank you for your question! HP typically supports printers up to 10 years after being discontinued so software updates will continue to be rolled out and the HP 902 cartridges should be readily available for some time to come.
Answered by: HP Team Grant
Date published: 2023-05-27

How to find address 

Asked by: PJC53
Thank you for your question! The User Guide for this HP OfficeJet Pro 6978 All-in-One Printer can be found at this link: https://support.hp.com/us-en/product/setup-user-guides/hp-officejet-pro-6970-all-in-one-printer-series/model/11161264
Answered by: HP Team Grant
Date published: 2024-07-18

Can I print wallet size photos

Asked by: Cherirex
Thank you for your question regarding the OfficeJet Pro 6978. The smallest size it is designed to print is on 4.4 x 6 in. While you can get it to print a smaller image, it will not be borderless at that size, and you would need to trim around the photo to get it to fit in a wallet.
Answered by: HP Team James
Date published: 2024-03-27

can i print a page only in black, if there is color on the page.   My old printer would let me do this (had a box for black ink only), i don't see this on this printer?

Asked by: Lorif
Thank you for your question! Printing in grayscale is an option for black-only printing. That can be done on the properties page of your printer in your Operating system.
Answered by: HP Team Grant
Date published: 2023-05-27

How do I set up the fax?

Asked by: you're kidding
The User Manual for the HP OfficeJet Pro 6978 is located at this link: https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/11161264/manuals
Answered by: HP Team Grant
Date published: 2023-03-31

how old is is this model replacing the same model

Asked by: danno7
It is unclear what is being asked. Please clarify the question and resubmit.
Answered by: HP Team Grant
Date published: 2024-01-03

how can I set up a fax number to be remembered?

Asked by: Bobby2107
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

Can't get this printer to print. Keeps getting error message 0x61000048. Paper is not jammed and it keeps giving the paper jam followed by this messge. Please help!

Asked by: Bronco22
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

how do i print legal size documents. extend the paper tray

Asked by: Anonymous
To load legal size paper, there is a tab on the tray that shows 8.5x14 you need to push the tab right to get it to the front of it down. This manual http://h10032.www1.hp.com/ctg/Manual/c05139126.pdf shows it on page 16.
Answered by: HP Team James
Date published: 2023-11-09

I would like to use waterslide decal paper, it is only compatible with inkjet printers. Will this printer work with this paper?

Asked by: Ky66
Hello and thank you for your question! The HP OfficeJet 6978 will be compatible with any inkjet paper between 16 to 28 lb without issues. Your waterslide decal paper should be fine.
Answered by: Grant from HP Team
Date published: 2023-05-27

Keep getting a message on my printer telling me the micro chips on my new ink cartridges is not compatible with my computer. It keeps blocking the cartridge firmware. How do I fix this problem?

Asked by: Haneef
We are sorry to hear about your challenges. We recommend updating the firmware on your printer. Here are some instructions on how to update the firmware: https://support.hp.com/us-en/document/ish_1776648-1643972-16 If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2023-04-18

How to set up my HP Office Jet 6979 to my new laptop

Asked by: STEVE A. MILWAUKEE
Hello, Steve. Thanks for your question. You can set up your HP printer on your laptop by going to http://123.hp.com/setup
Answered by: HP Team Cheri
Date published: 2023-05-27

I am getting a code C9C7000 - what does this mean?

Asked by: ece professor
Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en
Answered by: HP Team Grant
Date published: 2025-05-28

print pdf file postscript capable

Asked by: jimnall
It is unclear what is being asked. Please clarify the question and resubmit.
Answered by: HP Team Grant
Date published: 2023-06-09

s this printer compatible with Chromebook

Asked by: limey76
Thank you for your question! Yes, this HP OfficeJet Pro 6978 is Chromebook compatible.
Answered by: HP Team Grant
Date published: 2023-05-27

Just received my 6978 and I see it says a minimum of a 2g hard drive.   I don’t have that.  Do I need to return.    Also I see that it is discontinued.   What is the replacement?   Thank you

Asked by: Djd99
Thank you for your question! HP Printers typically require a minimum of 2GB of hard drive space free. That is a small amount for hard drives today which are typically 128GB or larger. If the printer order does need to be canceled or returned, follow the cancellation and return instructions in the email that you received when you ordered from the HP Store. For further assistance with returns please contact HP Store Support directly.
Answered by: HP Team Grant
Date published: 2023-05-27

how do I fix the touch screen

Asked by: ccarolynham
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2023-08-22

Can I download updated scanning software for this printer - - I'm using a MAC desktop.

Asked by: Tommy44
For the latest drivers and firmware please visit this link: https://support.hp.com/us-en/drivers/hp-officejet-pro-6970-all-in-one-printer-series/model/11161264?sku=T0F37A
Answered by: HP Team Grant
Date published: 2024-02-09

Hello, can i print designs on transfer paper with this printer?

Asked by: yoakin
Hello. Thanks for your question. You can print on transfer paper made for inkjet printer with this HP Officejet Pro 6978 printer.
Answered by: HP Team Cheri
Date published: 2023-05-27

What has replaced the office jet pro 6978

Asked by: Zippydoo
Thank you for your interest in HP printers. The current closest replacement would be the OfficeJet Pro 9125e. This link https://www.hp.com/us-en/shop/pdp/hp-officejet-pro-9125e-all-in-one-printer is for the 9125e from the HP store.
Answered by: HP Team James
Date published: 2024-03-19

round labels

Asked by: julsh
Thank you for your question! It is unclear what is being asked. Please clarify your question and resubmit.
Answered by: HP Team Grant
Date published: 2025-05-15

Does the HP 6978 handle mailing labels, such as standard Avery Brand labels?

Asked by: Jersey Jim
Hello Jim and thank you for your question! The HP OfficeJet Pro 6978 will be compatible with the following paper weights: 16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card). This should make it easily compatible with any Avery Brand label. Be sure to check the paper weight on the bottom right corner of the packaging to ensure compatibility.
Answered by: Grant from HP Team
Date published: 2022-07-02

I have a new computer. I need to download the HP 6978 application to the new computer so that I can scan and print documents from the new computer.

Asked by: Anonymous
Hello. Thanks for your question. You can use the HP Smart app to set up the printer on your computer or mobile device. You can also use the HP Smart app to scan from the printer and save your items on your computer. Here is the info on the HP Smart app: https://support.hp.com/rs-en/document/ish_1716406-1413451-16
Answered by: HP Team Cheri
Date published: 2024-03-08

purchased 2019. now won't print blue and green colors

Asked by: JWK02
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2023-11-01

having trouble with scan feature

Asked by: seaturtle
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2023-05-27

Cartridge problem error with the Magenta cartridge. replaced with a new cartridge and still get the error

Asked by: jdidaho
We are sorry to hear about your issue. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2025-02-16

Is this printer compatible with MacOS 12- Monterey

Asked by: Sandra D Esq
Hello, Sandra. Thanks for your question. Yes, this HP Officejet Pro 6978 printer is compatible with macOS Monterey.
Answered by: HP Team Cheri
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.