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ENERGY STAR | Small medium business

HP OfficeJet Pro 6978 All-in-One Printer

  • This printer has been discontinued. Please shop for associated supplies.
  • Print, Copy, Scan, Fax
  • Print speed ISO: Up to 20 ppm black, up to 11 color
  • Two-sided scanning and printing, print photos from USB, 35-page two-sided automatic document feeder, scan to thumb drive/cloud/PC, mobile printing
  • Instant Ink ready; High yield ink available.
  • Dynamic security enabled printerSee all Specs
Supercharge the office with affordable color and fast two-sided performance. Save paper with automatic two-sided printing, and handle more tasks without slowing down. Get a variety of mobile printing options and seamless mobile setup.[1,2]
Ideal for the home office or small workgroups that need professional-quality, affordable color with powerful productivity and fast functionality.
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds

Affordable, quality color that never runs out[9]

Manage your budget with professional-quality color at up to 50% less cost per page than lasers.[3] Save up to 50% on ink[10] and never run out.[9] Print color or black-and-white for the same low price. Print up to 5x as many black text pages with optional Original HP high-yield ink cartridges.[11] Produce professional-quality color and black text that’s perfect for printing reports, charts, and more.

Easy mobile printing, seamless mobile setup[2]

Easily print from a variety of smartphones and tablets.[12] Connect a smartphone or tablet directly to the printer and easily print without a network.[5] Print wirelessly, and share this all-in-one with other wireless-enabled devices.[4] Easily manage printing tasks and scan on the go, with the HP All-in-One Printer Remote mobile app.[13]

Handle more tasks and effortlessly scan

Set the pace for success with rapid print, scan, and copy speeds. Save paper and conserve resources—consume up to 50% less paper with automatic two-sided printing. Make scanning effortless and accurate. Never turn a page again when you need to scan two-sided documents. Quickly copy, scan, and fax multipage documents with the 35-page two-sided automatic document feeder.

Color touchscreen

Manage jobs directly at the MFP, using the HP color touchscreen.

2-sided printing

Allows you to print on both sides of the page, cutting your paper use by up to 50%.

Automatic document feeder

Allows multiple pages to be copied or scanned at one time

On-the-go printing with HP ePrint

Print photos, documents, and more when you're on the go, using HP ePrint.[13]

Scan to email

Save time by sending scanned documents or photos directly from your printer to email recipients.

HP Mobile Printing

Easily print from your smartphone, tablet, and notebook at work, home, or on the go.[14]

Technical details

Functions

Print, copy, scan, fax

Print Speed - Black (ISO, laser comparable)

Up to 20 ppm

Print Speed - Color (ISO, laser comparable)

Up to 11 ppm

Print Speed - Black (draft)

Up to 30 ppm

Print Speed - Color (draft)

Up to 26 ppm

Print Speed - Black (normal)

Up to 20 ppm

Print speed - Color (normal)

Up to 11 ppm

Resolution (black)

Up to 600 x 1200 dpi

Resolution (color)

Up to 600 x 1200 dpi

Monthly duty cycle

Up to 20,000 pages

Recommended monthly page volume

200 to 800

Print Technology

HP Thermal Inkjet

Display

2.65” (6.75 cm) CGD touchscreen

Processor speed

500 MHz

Number of print cartridges

4 (1 each black, cyan, magenta, yellow)

Replacement cartridges

HP 902 Black OfficeJet Print Cartridge (~300 pages); HP 902 Cyan OfficeJet Print Cartridge; HP 902 Magenta OfficeJet Print Cartridge; HP 902 Yellow OfficeJet Print Cartridge (CMY composite ~315 pages); HP 902XL Black OfficeJet Print Cartridge (~825 pages), HP 902XL Cyan OfficeJet Print Cartridge; HP 902XL Magenta OfficeJet Print Cartridge; HP 902XL Yellow OfficeJet Print Cartridge (CMY composite ~825 pages); HP 906XL Black OfficeJet Print Cartridge (~1500 pages)

Compatible ink types

Pigment based Black & Color

Print languages

HP PCL 3 GUI, HP PCL 3 Enhanced

Automatic paper sensor

No

Paper trays, standard

1

Paper trays, maximum

1

Mobile Printing Capability

Apple AirPrint™; Wi-Fi® Direct Printing; Mopria™ Certified

Connectivity, standard

1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11b/g/n; 1 RJ-11 fax

Connectivity, optional

No

Memory, standard

1 GB

Printer management

No

Minimum system requirements

OS X v10.9 Mavericks, OS X v10.10 Yosemite, OS X v10.11 El Capitan, 1GB  Available Space, Internet AccessMicrosoft® Windows® 10, 8.1, 8, 7: 32-bit or 64-bit, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft® Internet Explorer. Windows Vista®: (32-bit only), 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft® Internet Explorer 8. Windows® XP SP3 or higher (32-bit only): any Intel® Pentium® II, Celeron® or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft® Internet Explorer 8 ;OS X v10.9 Mavericks, OS X v10.10 Yosemite, OS X v10.11 El Capitan 1GB Available Space, Internet Access; Linux (For more information, see http://hplipopensource.com/hplip-web/index.html)

Compatible operating systems

Windows 11; Windows 10; Windows 8; Windows 7; Windows Vista; macOS X 10.10 Yosemite; macOS 10.11 El Capitan

Supported network protocols

Supported Network Protocols configurations (IPv4, IPv6); ARP; BOOTP; SMTP client; LLMNR; Bonjour; LP/ APIPA (Auto IP); NetBIOS/WINS; LPR/LPD; Custom Raw Port/Port9100; DNS Resolver; mDNS; SNMPv1/v3; Web Services Discovery; Web Services Print; DHCP options: 81/RFC4702/RFC4704, 12-Hostname; 44; Syslog; Firewall; SSL/TLS (HTTPs); Password-protected network Embedded Web server; Enable/disable network ports & device features, 802.1 Wired

Paper handling input, standard

225-sheet input tray, 35-sheet ADF

Paper handling output, standard

60-sheet output tray

Duplex printing

Automatic (standard)

Envelope input capacity

Up to 10 envelopes

Borderless printing

Yes (up to 8.5 x 11 in, 216 x 279 mm)

Finished output handling

Sheetfe; ADF

Media sizes supported

A4, A5, A6, B5(JIS), 6 x 8 in, Executive, Index card 3.5 x 5 in, Index card 4 x 6 in, Index card 5 x 8 in, Index card A4, Index card Letter, 3.5 x 5 in, 4 x 6 in, 5 x 7 in, 13 x 18 cm, 8 x 10 in, 10 x 15 cm, L, Photo 2L, 8.5 x 13 in, Legal, Letter, Statement, Envelope #10, Envelope A2, Envelope C5, Envelope C6, Envelope DL; Envelope Monarch, Card Envelope 4.4 x 6 in

Media sizes, custom

Tray 1: 3.5 x 8.5 to 5 x 14 in

Media types

Plain Paper, HP Photo Papers,HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper, Thick, Plain Paper, Light/Recycled

Recommended media weight

16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)

Supported media weight

Plain paper: 16 to 28 lb, Bond

Scanner type

Flatbed, ADF

Scan file format

Scan File Type supported by Software: Bitmap (.bmp), JPEG (.jpg), PDF (.pdf), PNG (.png), Rich Text (.rtf), Searchable PDF (.pdf), Text (.txt), TIFF (.tif)

Scan resolution, hardware

Up to 1200 x 1200 dpi

Scan resolution, optical

Up to 1200 dpi

Scan size (flatbed), maximum

8.5 x 11.7 in

Scan size (ADF), maximum

8.5 x 14 in (one-sided); A4, Letter (two-sided)

Duplex ADF scanning

Double-sided

ADF Capacity

Standard, 35 sheets

Digital sending features

Scan to thumb drive/PC

Copy resolution (black text)

Up to 600 x 600 dpi

Copy resolution (colour text and graphics)

Up to 600 x 600 dpi

Copy reduce / enlarge settings

25 to 400%

Copies, maximum

Up to 99 copies

Faxing

Yes, color

Fax transmission speed

4 sec per page

Fax memory

Up to 100 pages

Fax resolution

Up to 300 x 300 dpi

Speed dials, maximum number

99

Broadcast locations

20 locations

Power

Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz)

Power consumption

27 watts maximum, 5.5 watts (Active), 0.29 watts (Manual-Off), 1.21 watts (Sleep)

Product disclaimer

This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:http://www.hp.com/learn/ds

Energy efficiency

ENERGY STAR® qualified

Operating temperature range

41 to 104ºF

Operating humidity range

20 to 80% RH (non-condensing)

Software included

HP Dropbox, HP Google Drive, Microsoft DotNet

Warranty

One-year limited hardware warranty; For more info please visit us at http://support.hp.com

Dimensions (W X D X H)

18.26 x 15.35 x 9.0 in

Dimensions Maximum (W X D X H)

18.26 x 20.39 x 9.0 in

Weight

17.9 lb

Package weight

22 lb

What's in the box

HP OfficeJet Pro 6978 All-in-One Printer; HP 902 Setup Black Instant Ink Ready OfficeJet Ink Cartridge (~265 pages), HP 902 Setup Cyan Instant Ink Ready OfficeJet Ink Cartridge, HP 902 Setup Magenta Instant Ink Ready OfficeJet Ink Cartridge, HP 902 Setup Yellow Instant Ink Ready OfficeJet Ink Cartridge (CMY composite ~310 pages); No CD FLYER; User Guide; Setup poster; Power cord

Cable included

No, please purchase (USB) cable and phone cord separately

Dynamic security

Dynamic security enabled printerCertain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.

HP OfficeJet Pro 6978 All-in-One Printer is rated 4.3 out of 5 by 827.
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Rated 2 out of 5 by Walter 2134 from Disappointed I ordered the computer and was to get it in a week or so. It took a month to get it. Have been limited on using it and after 2 weeks it failed to open. It would not charge. When I called HP they said I would need to return it for service. They wanted me to pay $25 to expedite the shipment. I said no so she said it would be 3 weeks or more. So I cannot use it on the trip. very disappointed in the service, order time, and lack of quality
Date published: 2020-01-18
Rated 5 out of 5 by JDtheRW from Easy Setup I bought this printer about a month ago on sale. The setup was very easy. Except for the power cord ( maybe some day will have wireless power like the rechargeable now that you just set item on the recharger), no other cords are required! Set up was all by/through the printer connecting to the internet wireless. I like the feature where I can just email the doc to the printer and it is printed.
Date published: 2019-12-26
Rated 4 out of 5 by hcrancher from I like all the features I bought this printer from the HP Store about a month ago so I haven't used all the features. It worked out of the box without any problems. I really like the separate ink cartridges for each color. I have used the scanner which worked well.
Date published: 2019-12-21
Rated 4 out of 5 by Soozie Q from Good printer all in one I bought this on black friday and it works great but loud when it prints and when it scans. Other then that it works.
Date published: 2019-12-21
Rated 5 out of 5 by mamaking from So far we are loving it We bought this to replace a 3 year old printer that was good, but we had started having trouble with. I was a little concerned with this one because of the price. Because it was such a great deal (got it Black Friday) I was worried I would get "what I paid for". It has exceeded my expectations. I am very hopeful it will continue to to do and I that the insta ink program will be as good as I have heard it is.
Date published: 2019-12-21
Rated 1 out of 5 by MCRK from Not Working Printer out of package would not recognize one of the ink cartridges. Turned out the printer was no good, brand new. So waiting over 12 days to receive the replacement.
Date published: 2019-12-20
Rated 4 out of 5 by DanSp from Comments I purchased another HP printer because of unusually low priced offer of new printer following HP blocking of use of recharged ink refills. I liked the offer of ink refills based on monthly usage because we are FL snowbirds and often do not use ink supplies before going north. Ink does not do well after non-use during summer. My "no" reply to would I recommend this product to a friend is due to only recent purchase and v little use todate.
Date published: 2019-12-20
Rated 5 out of 5 by Bill10000 from New printer I am happy with the clean crisp print and ease of setup
Date published: 2019-12-20
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I have a HP Office Jet Pro 6978 all in one. What was the manufacturing date of this type printer please.

Asked by: Carlyn
Hello Carlyn and thanks for your question! The HP OfficeJet 6978 originally came out in late 2016.
Answered by: HP Team Grant
Date published: 2023-05-27

For standard printing what is recommended paper?

Asked by: PeterHnow
Paper like the HP BrightWhite https://www.hp.com/us-en/shop/pdp/hp-bright-white-inkjet-paper-500-sht-letter-85-x-11-in 24lb is considered everyday printer paper for an inkjet unit and sits between the 16 to 28lb that the 6978 model can handle.
Answered by: HP Live Expert James
Date published: 2023-10-19

Is the OfficeJet Pro 6978 compatible with Mac OS 10.12.6?

Asked by: grammacin
Thank you for your question! Yes the HP OfficeJet Pro 6978 will be compatible with macOS 10.12.6.
Answered by: HP Team Grant
Date published: 2023-05-27

what is a comparable printer to 6978 HP

Asked by: Judith Joyce
Hello. Thanks for your question. We recommend looking at the HP OfficeJet Pro 9015e printer. If you need further assistance, we recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html
Answered by: HP Live Expert Cheri
Date published: 2023-03-10

I replaced the toner cartridges & the blue (cyan) doesn’t work. What do I do?

Asked by: Grandma L
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2024-01-28

My printer is displaying a code of C9C7000.  What does this mean? 

Asked by: ece professor
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-03-01

How do I scan and send as an attachment to an email

Asked by: RayDuffy
Hello. Thanks for your question. You can use the HP Smart app to scan to email. You would use the scan option on the HP Smart app to share via email. To make it easier the next time, we recommend using Shortcuts. It allows you to make a Shortcut, i.e. a scanned item to be emailed to this email address. Here is more information on the HP Smart app: https://support.hp.com/us-en/document/c03561640 and on the HP Shortcuts: https://support.hp.com/us-en/document/c06211157
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

Does the printer support means for a wired connection?

Asked by: James I
Thank you for your interest in HP products James! The HP OfficeJet Pro 6978 will have USB printing capabilities. The USB A/B cable must be purchased separately.
Answered by: HP Team Grant
Date published: 2022-07-02
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.