HP Laptop 17t-cn400, 17.3"
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Product # 9Z462AV_1
- Windows 11 Home
- Intel® Core™ 5 120U (up to 5.0 GHz, 12 MB L3 cache, 10 cores, 12 threads) + Intel® Graphics
- 8 GB DDR4-3200 SDRAM (2 X 4 GB)
- 256 GB PCIe® NVMe™ M.2 SSDSee all Specs
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HP Laptop 17t-cn400, 17.3"
$0.00
Power through the day with an Intel® Processor
Multitask with ease thanks to the powerful Intel® Processor[2], fast Wi-Fi technology and plenty of storage.
Breathe easy, we’ve got your back
With comforts like an enlarged click pad and HP Fast Charge[3], you can get back to creating, watching, doing.
See more, do more—comfortably
Enjoy the 17.3-inch diagonal high-res, narrow-bezel screen with lift-hinge keyboard for more natural typing.
Sustainable and forward-thinking design
Copilot in Windows 11 - Get answers, inspiration, and summaries
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Technical details
HP Laptop 17t-cn400, 17.3" is rated
out of
5 by
2425.
Rated 3 out of
5
by
Not a Happy Camper from
Called numerous times to inquire regarding warranty. When I gave them
Serial Number on PC,
New laptop works as expected
Date published: 2025-01-26
Rated 5 out of
5
by
Cherene from
5 star
Excellent product
Date published: 2025-01-26
Rated 5 out of
5
by
K-CA from
From iPad to MS Windows 11
I am happy to give the new HP laptop a review. I will first mention I like it, it has numerous features that I like, and I recommended it to a friend by sending a link to my order, and she bought the same laptop. I do want to share some of my ongoing experiences.
I have not been a recent Microsoft Windows user, I have a desktop Mac and an iPad. I am in my mid 80’s, and I am not as sharp as I used to be. I have an Ethernet network using 4 Apple Airport Extremes a NAS (network area storage), and several network switches. I wanted a computer to use in my living room recliner that had more abilities and features than my iPad. I am having difficulty setting up Windows 11.
I fumbled from the start trying to utilize the touch pad to navigate the Windows menus. It improved significantly when I added a wireless mouse. I am very optimistic that I made the right choice buying this computer. I just have to master these Windows menus and I will be home free. Thank you for asking.
Date published: 2025-01-25
Rated 4 out of
5
by
Gorgona from
HP Laptop 17t-cn300, 17.3"
Pros:
Good quality no-glare screen (the main reason of my choice).
Cons:
No battery saving feature, as a result the battery lifetime is reduced.
Vents only at the bottom: overheat on soft surfaces.
HUGE set of parasitic and spy soft! I spent hours cleaning up only most active of them.
Date published: 2025-01-24
Rated 4 out of
5
by
Harleybswt from
beautiful but not so easy to set up.
I love the looks and the weight. I was surprised it was not as easy as I thought it would be to set up.
Date published: 2025-01-24
Rated 1 out of
5
by
Mkeve from
I would not buy another HP
I don't ever want another HP laptop. I would have thought that upon purchase the warranty would be included, but that's not the case - I have had to fight tooth and nail to TRY to get the warranty attached to this brand new device that already is having issues. I still don't have the warranty, and to say "runaround" is an understatement. Support has been completely useless. They seem to not want to help you but pretend that they are. I'm so disgusted with this product that going forward I'll just stick to the other really large manufacturer that starts with a D - what I normally buy. It's not worth the hassle of dealing with HP.
Date published: 2025-01-23
Rated 5 out of
5
by
DAN RADFORD from
i have no idea what kind of title you expect me to write down
we are very happy with our new hp laptop , its fast and works great
Date published: 2025-01-22
Rated 4 out of
5
by
Jacqueline R from
I have already love Hp products
Love it come on real quick
Date published: 2025-01-21
Rated 5 out of
5
by
Mesrgt from
Perfect gift for my old man who refuses to give up on new tech
So far he loves it
Date published: 2025-01-21
Rated 1 out of
5
by
HP Upset from
Poor HP Representative Support Service
I received my new HP Laptop and I called tech support to assist in setting it up with the software that I purchase for my laptop. Seven tech support representatives later, bad English language and an additional fee charge, HP Support was unable to help me. This is a example of poor representative support service. The real rating should be zero!
Date published: 2025-01-18
Rated 1 out of
5
by
Anonymous from
Terrible computer
Nothing saves on this computer except downloads. It is very frustrating!!! I cannot simply receive a document or a picture and save it where I want is while also naming it so I could find it. Some programs keep popping up asking to use them, but they all just want me to sign up for their service. Terrible!!!! All the computing power is not worth anything!
Date published: 2025-01-17
Rated 1 out of
5
by
no help to be found from
You have go to be kidding
After 3 weeks windows11 won't let me do anything to change any settings, can't get help without paying for it. Hp says they can't help because it's microsoft. How about backing your product. There's no help to be found on either end. Buy this product and if something goes wrong your stuck unless you have more money. Sick of the pass the buck routine.
Date published: 2025-01-16
Rated 5 out of
5
by
Bobby D’ from
Christmas gifts
This was a Christmas gift for my granddaughter. She was so happy when she received it and couldn’t take me enough. She immediately opened it up and starting putting everything together. It was so quick and easy. She had no problems whatsoever. She loves it and use it now for college
Date published: 2025-01-12
Rated 5 out of
5
by
PIKELHED from
I am now on my 4th purchase of this model for friends and family!
This is the one!
Date published: 2025-01-11
Rated 5 out of
5
by
8Ball from
Should have got it with a lighted keyboard. My mistake 😬
I like it 🤔
Date published: 2025-01-10
Rated 1 out of
5
by
dp114280 from
Be careful where you purchase your HP
Be very cautious when and where you but this laptop. I've had HP laptops, and other products without issues for years. This time was completely different. I usually purchase my HP products from stores or onlne sites like Amazon. This time I shopped directly with HP online. That was the only difference I can see that may have caused my issue. I had to reorder this laptop 3x as the serial number that came on it wasn't known when I tried to register it. A statement came up with a totally different serial number it picked up from the laptop itself and it said that the serial number on my laptop was for an Asus with a serial number which expired in 2018. HP was supportive and refunded my money but it wasn't worth the hassle.
Date published: 2025-01-10
Rated 5 out of
5
by
rlew from
Default build is not good enough
Just a heads up for anyone wanting to buy this with the default configuration. To make this a modern, competitive laptop, be sure to add the optional 1920x1080 display and the backlit keyboard. These cannot be added afterwards easily, and the default display and keyboard tend to be subpar by today's standards. The RAM and SSD upgrades should also be considered, but at least I can do these updates later. Opening the laptop to do this requires skill since the whole bottom needs to come off to access the PCIe and RAM slots. There are screws hidden under both rubber strips. The Win 11 included is 24H2. Also, there is no ethernet port on this laptop, only WiFi. The Core 5 120U is a faster cpu than the i5 1334U and i7 1335U in the 17t-cn300 model. Intel integrated graphics is good enough for me.
Date published: 2025-01-10
Rated 2 out of
5
by
altoma from
joke
Hp is a joke
Date published: 2025-01-10
Rated 3 out of
5
by
NJ H2Oskier from
Is pretty much what I expected.
Is pretty much what I expected. Could have louder speakers. Quick and light compared to my old 17 DV7. An internal DVD write and play is missed. Just a big mess to have a stand alone player with wires. The idea of a laptop is supposed to be portability without the clutter. I would still recommend though. Have had pretty good luck with HP.
Date published: 2025-01-06
Rated 4 out of
5
by
Delc from
Loading period
It’s a good laptop. My only concern is how it’s a bit delayed in function. It takes longer to load than a new computer should. Other than that, it’s good
Date published: 2025-01-06
Rated 5 out of
5
by
Steven r from
Well satisfied
I've had three HP laptops over the past 20 years and never had any problems. This one arrived on time with no damage. Setup was straight forward, up and running minutes. However there's no ethernet port, not a deal breaker, works great and meets all computing needs. Good value for the price.
Date published: 2025-01-06
Rated 5 out of
5
by
Coolhand Luke from
Nice general use laptop
This laptop is used for general web browsing and document editing. The large 17-inch screen really helps for these tasks. The laptop has plenty of speed since it is not used for gaming and runs quietly. The only nit I can think of is that the power button is in the top row of the keyboard. We are getting used to its location but would really like it to be all by itself.
Date published: 2025-01-03
Rated 4 out of
5
by
Anonymous from
It is almost perfect
I guess it was my fault, but every HP computer and laptop have always had a cd drive. Imagine my surprise when I look for the CD drive to play some music on! Oh and I did add a goodly amount of money to get what I wanted as addons. Other than that the computer is fast (upgraded), storage is good (upgraded) and the visuals are wonderful.
Date published: 2025-01-03
Rated 5 out of
5
by
UserHP25 from
Good product
Fast with a good price, the only thing that I do not like is the touchpad it is too sensible some times and it is difficult to use
Date published: 2025-01-03
Rated 3 out of
5
by
Anonymous from
No keyboard lighting
The laptop performs well. After just one month i have found a few pixels not working. What impacts me more is the lack of light to see keyboard. I just thought it would be a standard feature. So now i wil buy a usb powered light to see if that helps.
Date published: 2025-01-02
Rated 5 out of
5
by
Technology hates me from
Need to finish setting it up
Basically I’ve had it for a couple of weeks and I just started to getting going, at first it didn’t recognize my internet, but I am having problems with my T-Mobile gateway network
Date published: 2025-01-01
Rated 1 out of
5
by
Anonymous from
my horrible experience with my just purchased 17 inch laptop from hp which is a total disaster the l
I'M a huge fan of all HP products including smartfriend, hp ink and i've only ever owned hp computers, laptops printers and have always been so happy with there products as well as customer service. well it's changed since this last order of my hp laptop which is absolutely horrible and i can't get anyone to help me from hp. this computer i was told was made in 2014 and they no longer carry any parts or service issues due to it being so old. when i ordered this laptop they said it was brand new which they lied to me. my outcome regarding this issue is not good at all i think hp got in over there heads and now they are so successful that they dont care about previous all time #1 customer happy with hp my results are now different. you can contact me about this issue i do not want this laptop any longer it runs horrible always shutting down, always having to wait to swwitch screens it couldnt be worse for it being a supposedly brand new laptop. i will be calling hp again about this horrible issue with my brand new hp 17 inch laptop. thankyou
Date published: 2025-01-01
Rated 3 out of
5
by
KiddVulture from
Looks are deceiving
Look good but slow
Date published: 2025-01-01
Rated 4 out of
5
by
Anonymous from
How and why
So far, so good, just need more time before I can move my rating any higher.
Date published: 2024-12-31
Rated 1 out of
5
by
Anonymous from
Would not boot
Broken on arrival
Date published: 2024-12-30
how much to upgrade to backlit keyboard?
This one isn’t customizable. I checked on the similar model that is customizable ending in 00 & it’s $899! No $200 discount! For me the backlit keyboard isn’t worth $200!!!!!
Date published: 2025-06-16
Please tell me the storage it has 256GB SDD or 1TB HDD or both?
I literally bought this laptop... where is this 1TB HDD storage you speak of? Because my laptop sure didn't come with it and it's not an upgrade option.
Date published: 2023-07-22
is this factory reconditioned & what is the warranty
This model is a new unit and would have a standard 1-year manufacturer's warranty.
Date published: 2023-11-27
Is HP Laptop 17t-cn300, 17.3" good for light gaming on Roblox? I'm thinking of buying my son a laptop for Christmas and this laptop sounds like a nice and large budget laptop.
For any software, you will want to check the publisher's website for the system requirements to make sure it meets the requirements for the setting you would like to use with that software. Updates can change those requirements which can prevent you from using your preferred settings or stop it from working with your device. With online software, your internet connection will also impact how well it will run. Roblox will currently run on this device.
Date published: 2024-11-03
Is t h e power cord included
Hello. Thanks for your question. The charger and power cord is included with this HP Laptop 17t-cn300.
Date published: 2025-03-11
This comes with 16GB RAM - what is the max RAM? Can I upgrade?
This answer is wrong. I've upgraded mine to 32GB of RAM and almost didn't buy the laptop because of this answer.
Date published: 2023-05-27
Is the RAM upgradable to 32GB, 64 GB? Is the storage (HDD and SSD) upgradable to 1TB, 2TB?
Thank you for your question! This HP Laptop 17-cn0097nr has a 256 GB PCIe® SSD and a 1 TB 5400 rpm SATA HDD. The 1TB can be upgraded and the RAM can be upgraded up to 32GB of RAM. For assistance with upgrading please contact HP Support or visit an HP Authorized Service Center.
Date published: 2023-05-27
Is this fanless?
Thank you for your question! No, this HP Laptop 17t-cn400 is not fanless.
Date published: 2024-07-05
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
