Rated 1 out of
5
by
Alykinss from
Don’t even bother purchasing
This laptop isn’t even a year old and yet I’m having constant issues with it , from the mouse constantly disconnecting to now all of a sudden the blue screen of death. HP has gone downhill so bad I will never buy another product from them
Date published: 2025-01-06
Rated 3 out of
5
by
Anonymous from
Disappointed
I am very disappointed with this HP laptop. It is much slower than I anticipated or expected and
If you want to use it to watch movies or videos, you will find that the sound is not great, and the quality of the video is not as clear, often freezing as I have experienced with other laptop models. I have tried changing from the Google platform to Windows, Explorer, etc., and nothing fixes the problem.
Date published: 2024-12-24
Rated 3 out of
5
by
Anonymous from
The sales at the store on line are the most arrogant people
The products are very good. The home store online is the worst. The lie a ignore uou
Date published: 2024-12-22
Rated 1 out of
5
by
Radrxman from
HP Laptop Operating system failures.
The operating system failed after 5 days. I spent 3 hours on the phone downloading "a fixed operating system" and after 1 day it failed. I returned the laptop. There must be a lack of quality control.
Date published: 2024-12-11
Rated 5 out of
5
by
JamesJams from
I love hp laptops. Had to replace my old one after I broke it.
I love my hp. Inexpensive and high quality. Super fast and great. I love the big screen for watching YouTube. At first I didn't like the keyboard setup but then I discovered the number pad, which also functions as direction keys. One thing I don't like about it is I sometimes press the right click on the mousepad instead of normal click which is annoying. I also don't like Microsoft Windows and setting it up is a huge pain. Otherwise it's great . Only froze on me once so far. Great laptop and good price..
Date published: 2024-12-05
Rated 5 out of
5
by
T . F from
Great laptop
This laptop was been great to use. I was about to access all the data from my old HP to this one through a data transfer. Easy to navigation and easy use.
Date published: 2024-12-01
Rated 5 out of
5
by
Bunny hopper from
very satisfied
the laptop is what i expected and it shipped much sooner that anticipated, very satified
Date published: 2024-12-01
Rated 5 out of
5
by
D.D.P. from
Great Value
While its low price made me wary, this laptop is just what I needed. Setup was quick and easy. It handles the work I need it to do and the 17 inch screen is great for streaming. The only regret I have is that I didn't upgrade to the backlit keyboard.
Date published: 2024-11-27
Rated 3 out of
5
by
patriciaj from
Several issues
I have always had/liked HP products but ... Having problems w/ it regarding getting on web sites, the power cable comes out too easily - a design issue as it's right next to a usb port - wish all usb ports were on the opposite side & there were more of them - powers off when I don't want it to
Date published: 2024-11-09
Rated 1 out of
5
by
Anonymous from
Delivery delayed
Have not reviewed yet
Date published: 2024-11-08
Rated 5 out of
5
by
Janet MS from
Great Laptop
My new HP Laptop was just installed last night. What a great computer. My old laptop had become so slow. This one is so quick and most reliable. So glad I purchased it.
Date published: 2024-11-05
Rated 5 out of
5
by
Halj from
Great product
Easy setup and getting aquatinted
Date published: 2024-10-18
Rated 3 out of
5
by
Puella from
Comes with issues.
Performance, setup, and response times were/are very good with a nice screen size but heavy laptop weight limits use. After startup personal files in the cloud were corrupted and cannot be accessed.
Date published: 2024-10-13
Rated 5 out of
5
by
BryV from
A great computer at a great price
Exactly what I was needing! A great computer.
Date published: 2024-10-09
Rated 3 out of
5
by
Anonymous from
Decent computer, but...
The USB-C port does not support additional monitors like my previous laptop did. I should have done better research before purchasing. Additionally, there are not enough USB ports overall. The monitor size is good, though you have to have it angled "just so"; otherwise the screen is hard to see. So far, the computer is decently fast. I will be curious to see how long it lasts.
Date published: 2024-10-04
Rated 5 out of
5
by
Paw-Paw from
Happy with Replacement laptop
My wife is happy with her new laptop. Upgraded to illuminated keyboard. Her old keyboard list several keys from overuse by grandkids.
Date published: 2024-10-01
Rated 5 out of
5
by
Jome from
J'aime
best computer speed excellent
Date published: 2024-09-25
Rated 1 out of
5
by
J Baker from
Just what I wanted BUT..
less than 1 month old and has frozen and won't close...stays hot with hissing sound..had to call to send back already.
Date published: 2024-09-22
Rated 5 out of
5
by
Gremlin girl from
Great laptop
Perfect for me. I don’t do a lot of massive work on my laptop, but it makes keeping organized a lot easier. I love it!
Date published: 2024-09-21
Rated 3 out of
5
by
StCGL from
Couldn’t get service help due to AI “operator” stupidity
Laptop was fine, but customer service was unreachable by phone. The AI “operator” could NEVER get the spelling of my simple name correct. Then it would send me off to an incorrect help location, which sent me back to the AI operator. Ugh!!!
Date published: 2024-09-17
Rated 5 out of
5
by
CD Orlando from
Very happy
This laptop was everything I expected and more. The ordering process was easy, efficient and though I did not need any upgrades (processor, memory, etc.), it was nice to have the option if I needed it. I received the laptop about a month ago and it suits my needs fine- I had read some reviews but for basic home computing, it is phenomenal! The 17" screen is the perfect size and negates the need for multiple monitors. I have been on numerous video calls that run better than on my phone or iPad. Great product at a great price!
Date published: 2024-09-14
Rated 5 out of
5
by
Fiddler2024 from
hp computer
hp great computer works great no problems
Date published: 2024-09-08
Rated 1 out of
5
by
AmyDH from
A step backward in graphics.
Graphics is a step down from my old computer. HP no longer tells you what integrated graphics is in the AMD computers. I did some digging and discovered that this computer has Radeon Vega 7 and my old computer had Vega 8. Do your research make sure Vega 7 will handle the task that you need it for.
Date published: 2024-09-08
Rated 2 out of
5
by
Grace Church Salem, MA from
HP/Windows guy since 8088 machine (1983) - no more
Bought 5 identical laptops of this model to completely update our church network. Horrible MS experience is the price you pay for buying inexpensive boxes:
- After repeated attempts, cannot disable the touchpad in Device Manager
- Invasive adware on startup is nearly impossible to defeat
- Startup routines that clog our workflow are buried everywhere
- Windows hijacked our manufacturer printer drivers in the background, and ONCE WE FIGURED OUT WHY OUR PRINTER/COPIER WAS JAMMING BY INCURRING A SERVICE CALL we had to RE-download Xerox drivers. MS drivers are buggy and incompatible with our unit. What a waste.
- Windows constantly forcing use of OneDrive. We don't use OneDrive - finally found the help page for Unlinking our accounts. Requiring a negative election to STOP using OneDrive is manipulation, but making it a positive election to choose it would equip users to make best use of your product.
Date published: 2024-09-04
Rated 5 out of
5
by
Watchingandygriffithshow from
Great laptop for the price
It does all I need it to for general tasks…performs extremely well.
Date published: 2024-09-04
Rated 5 out of
5
by
Kat O. from
Nice computer
Really well built haven't had any problems.
Date published: 2024-08-23
Rated 5 out of
5
by
Mary Helen5 from
user friendly
Amazingly easy to set up. I like the full keyboard with the start key on board. All and all, user friendly.
Date published: 2024-08-21
Rated 5 out of
5
by
Nataly from
Love it
It’s an awesome laptop
Date published: 2024-08-21
Rated 4 out of
5
by
S. Campbell from
Works great, needs more instructions on "Getting Started."
The laptop works great. I was concerned that there were no real "Get Started" printed brochures on how the thing worked, or how to turn it on. I finally found the start button on the keyboard and started using the laptop.
Date published: 2024-08-20
Rated 4 out of
5
by
sdale from
Good new laptop, battery can be overall better.?
This is a great laptop; I just wish the battery life lasted longer while in use & didn't die as fast.
Date published: 2024-08-17