Rated 5 out of
5
by
John of Phoenix from
Happy With My HP Computer
I am quite pleased with my new HP computer. Besides the normal features you expect in a computer, I also got the Back Lighted keyboard and the Scrolling Up and the Down feature. and I am very happy with both.
Date published: 2024-04-01
Rated 4 out of
5
by
Brian Mc from
Beware of no monitor support via USB C
I wish I would have known that the laptop does NOT support an external display via the USB C port. The original salesperson actually tried to sell me a dock which I did not but at first. I purchased a dock later only to find out that it was useless because the only way to connect (a single, not dual) monitor was via HDMI.
Date published: 2024-03-27
Rated 1 out of
5
by
Anonymous from
Powerless and slow
Not as fast as i expected to be
Date published: 2024-03-22
Rated 5 out of
5
by
Bob 99 from
7p8k6av laptop
Its been a long time since I had a laptop because they were so slow. This laptop has good speed and is easy to use. I'm learnig to get used to Win 11 OS vs the Win 10 that I was so familiar with. I like it!
Date published: 2024-03-05
Rated 5 out of
5
by
Piff from
Best PC I’ve bought
Great machine. Easy to order and set up. Excellent value.
Date published: 2024-02-08
Rated 5 out of
5
by
Anonymous from
Amazing
Very fast and responsive! I love the light up keyboard as well
Date published: 2024-02-07
Rated 1 out of
5
by
Adedayo O from
Ok
It’s rather ordinary, with nothing particularly outstanding about it. The keyboard also leaves something to be desired. The graphics is also just ok
Date published: 2024-02-06
Rated 1 out of
5
by
stsaf1 from
Horrid customer service
HP generally has good products, but their customer service is soooo poor I cannot recommend purchasing. If you do, make sure it isn't from their HP store. Go to Amazon, Best Buy, anywhere else.
Date published: 2024-01-27
Rated 3 out of
5
by
Anonymous from
Support
The laptop itself is great however I needed some help getting it setup and support was no help at all unless I paid them. I bought this laptop as a gift for my husband and we needed some help in setting it up. I was not told when I purchased this laptop that I would have to pay for support if I needed any support help. Had I known that I would never have purchased the laptop. When we did contact support we were quoted a price over $500.00 to help us get it set up with the printer that I also purchased. In the end we were able to get a friend to help us and found out the things the support representative told us what we needed to setup was not actually needed at all. Had it not been for him we would have been stuck a brand new laptop that we couldn't even use.
Date published: 2024-01-25
Rated 1 out of
5
by
LesC from
Bad wifi
I have two identical machines. One wifi has a speed of 130. The new one only 35. Same protocol and frequency. Sent it back
Date published: 2024-01-18
Rated 5 out of
5
by
A. Powell from
I am extremely happy
I am very happy that I purchased this laptop. It has everything I need.
It is easy to use and easy to take along with me wherever I go.
Date published: 2024-01-08
Rated 4 out of
5
by
Alex Wis from
Great laptop for the money. Does get hot.
Great laptop for personal use. Moderate web browsing and multitasking at ease!
Quiet and beautiful laptop.
Cons:
Laptop gets hot, the CPU fan pulls air directly in from outside the case and ejects directly. Airflow thru the case is draft only, no mechanical fan for this. Since its such a thin laptop more thought should have put into a having a LAPTOP which you use on your LAP (note I use a laptop tray with no cushion so the vents are open), but it does get hot.
Little disappointed HP isn't upfront that a Web order laptop ships from China in a standard laptop box! Might have bought mine in the store as I prefer it to be handled with care on shipping.
Date published: 2024-01-06
Rated 5 out of
5
by
ManOnTheMoon from
Far, far better than I expected
What a great laptop/ The sale price was exceptionally good and the product appearance and speed is amazing.
Date published: 2023-12-31
Rated 1 out of
5
by
soumi from
MS Office
I was told that I would get a MS office subscription free for an year but I didn't get any as promised.
Date published: 2023-12-28
Rated 5 out of
5
by
Codeman1234 from
Very happy
The price was amazing, the ordering process was easy, the add ons such as increased RAM and SSD size were priced well. I am very satisfied.
Date published: 2023-12-27
Rated 5 out of
5
by
Dhrystone from
Fantastic Laptop
Great little powerhouse.
Date published: 2023-12-25
Rated 1 out of
5
by
Anonymous from
Laptop did not arrive
I have not received my laptop.
Date published: 2023-12-24
Rated 5 out of
5
by
DC critter from
Great buy
Great laptop, love the 12GB upgrade, love the size of screen and full keyboard.
Date published: 2023-12-20
Rated 4 out of
5
by
Lauren C. from
Battery life not as expected. Otherwise good product. I upgraded to touchscreen & 512k.
Battery life shorter than expected. Really burns battery during online video meetings.
Date published: 2023-12-19
Rated 5 out of
5
by
Krzycho from
Nice laptop
Not one issue setting it up. Worked great from the moment I have boot it. Very fast and has a sleek design
Date published: 2023-12-18
Rated 5 out of
5
by
DCR1 from
excellent
excellent product
Date published: 2023-12-18
Rated 5 out of
5
by
DB Shultz from
Great Computer
Great computer
Date published: 2023-12-17
Rated 1 out of
5
by
Miker123 from
Would not buy again
Shipping of this product took forever and was worst experience I’ve ever had
Date published: 2023-12-15
Rated 1 out of
5
by
Anonymous from
Never received
Never received
Date published: 2023-11-25
Rated 5 out of
5
by
Kathi L. from
Very good laptop
Very good laptop. I am so pleased with the performance. I'm supposed to have a back lit keyboard. When I first turned on the laptop, the keyboard was lit. Since then, nothing. I have tried to get help, but to no avail. I tried the support, but wait time was way too long for me to wait. Also, I would like to have my task bar on the side of the screen, and there is just no way I can get it changed.
Date published: 2023-11-22
Rated 5 out of
5
by
Dimps_cindy from
HP review
It was really nice and sleek. I haven't had my own laptop in a while and this was awesome.
Date published: 2023-11-20
Rated 4 out of
5
by
De-de from
Working well for me
My new laptop has all the features I wanted. I like the look and feel of the keyboard. It's a bit touchy and sometimes jumps to a different screen when that is not my intention.
Date published: 2023-11-12
Rated 5 out of
5
by
Elizabeth Gr from
Great Quality
Great quality product. Was easy to set up.
Date published: 2023-09-22
Rated 5 out of
5
by
Desert Rain from
Great Laptop
I’ve been needing a new computer for years now and I just got back into the work place. Working remote now I have to have a speedy computer so I choose an HP of course. It’s the only brand that we stick with and trust. 🌵
Date published: 2023-09-12
Rated 5 out of
5
by
Harry 2 from
Custom built 15" laptop
After eight days, everything looks good. Pretty easy setup instructions. Product arrived 16 days after order - pretty good considering trip from China.
This is about my 10th HP laptop. They get better each year.
Date published: 2023-08-23