Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
HP TechPulse predictive and proactive alerts and notificationsHardware health monitoring, provides updated fast health checks on devices in your fleetHardware device information – including BIOS and firmware updatesAuto-ticketing – for hard disk drives & batteries needing replacement
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
HP TechPulse predictive and proactive alerts and notificationsHardware health monitoring, provides updated fast health checks on devices in your fleetHardware device information – including BIOS and firmware updatesAuto-ticketing – for hard disk drives & batteries needing replacement
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
HP TechPulse predictive and proactive alerts and notificationsHardware health monitoring, provides updated fast health checks on devices in your fleetHardware device information – including BIOS and firmware updatesAuto-ticketing – for hard disk drives & batteries needing replacement
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
HP TechPulse predictive and proactive alerts and notificationsHardware health monitoring, provides updated fast health checks on devices in your fleetHardware device information – including BIOS and firmware updatesAuto-ticketing – for hard disk drives & batteries needing replacement
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportRepair at HP designated repair centerLabor, replacement parts, and materials includedPrepaid return shipment of a functional unit back to your locationFour to seven business days standard turnaround time (may vary by geographic location)
HP TechPulse predictive and proactive alerts and notificationsHardware health monitoring, provides updated fast health checks on devices in your fleetHardware device information – including BIOS and firmware updatesAuto-ticketing – for hard disk drives & batteries needing replacement
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools
Remote problem diagnosis and supportNext business day[1] onsite hardware supportReplacement parts and materials includedFormal escalation procedures and managementAccess to electronic support information and tools