HP Store privacy

Respecting your privacy

HP and its subsidiaries respect your privacy and are committed to protecting it. HP uses the information in your profile in accordance with our privacy statement.

Address

We use your physical address to send you the products and services you order. We use your billing address to send you invoices.

E-mail address

We use your e-mail address to send confirmation of your order and shipping information. We may also send special offers and newsletters via email. We are committed to providing a choice in how we communicate with you, so all marketing email messages include a way to unsubscribe from future communications.

Your e-mail and password are unique identifiers that protect access to your personal profile information and order history.

Phone and fax numbers

We keep the phone numbers you provide on file to notify you in case there's a problem with your order.

Cookies

HP.com offers one cookie called hpshopping. It's a small data file transferred by a web site to your computer's hard drive. Cookies do not give us access to your personal information; they allow us to collect aggregate information so we can analyze traffic patterns on our site. Over time, this data enables us to provide you with a better shopping experience. Read more about cookies in HP's privacy statement.

Personalization

If you register with us, cookies allow us to give you a personalized shopping experience, which includes:

You can browse with the cookies setting turned off, but you can only purchase if you accept the cookie. Please consult your browser's help section for more information on how you can adjust them to control cookies.

Credit cards

Credit card numbers are used only for payment processing and fraud protection; we don't retain them for any other purposes.

Spam

We will not, under any circumstances, share your personal information with any company outside HP.com, HP Inc., or third parties acting on our behalf, such as those involved in purchasing and shipping your order or publication of our e-newsletters.

Safe shopping

BBB Accredited Business SealHP.com is a member of the Better Business Bureau and abides by the ethical on-line business standards required to display the BBB OnLine ; Reliability seal. HP is committed to handling our customers personal information responsibly and respectfully. Our privacy practices meet the rigorous standards required to earn the BBB OnLine Privacy seal, which we proudly display.

HP is a founding member of the BBB OnLine program and will continue to work with BBB OnLine to build a trusted electronic marketplace in which consumers and businesses can confidently do business.

Guarantee

In the event that you are subject to unauthorized credit card charges, you must first notify your credit card provider in accordance with its reporting rules and procedures. If your credit card company determines that the charges were fraudulent charges resulting from shopping with HP.com, and holds you liable for any of the charges, notify us in writing immediately.

HP.com reserves the right to request additional information to support any claim of unauthorized use.

HP.com is confident in the security measures taken to ensure an extremely safe shopping experience. If you are still hesitant or unable to shop online please call our Sales Center at 1-888-999-4747. Experienced and knowledgeable Sales Associates are available every day 7 a.m. to 2 a.m. Eastern Time.

Guarantee: We are so certain that our online ordering system is secure, we back it with our Safe Shopping Guarantee. This means that you pay nothing if unauthorized charges are made to your credit card as a result of shopping at HP.com. Under the Fair Credit Billing Act, in most cases, your bank cannot hold you liable for more than $50 of fraudulent charges. In the unlikely event that your credit card bank does hold you liable as a result of your shopping at HP.com, HP.com will cover the entire liability, up to $50. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at HP.com while using an internet secure server, and you have complied with all reasonable requests from your credit card issuing bank.

In the event that you are subject to unauthorized credit card charges, you must first notify your credit card provider in accordance with its reporting rules and procedures. If your credit card company determines that the charges were fraudulent charges resulting from shopping with HP.com, and holds you liable for any of the charges, notify us in writing immediately.

HP.com reserves the right to request additional information to support any claim of unauthorized use.

HP.com s confident in the security measures taken to ensure an extremely safe shopping experience. If you are still hesitant or unable to shop online please call our Sales Center at 1-888-999-4747. Experienced and knowledgeable Sales Associates are available every day 7 a.m. to 2 a.m. Eastern Time.

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We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page (Click Here to log in). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

✻HP’s strikethrough price is HP’s MSRP, which is HP’s suggested retail price for authorized channel partners, based on a number of factors, including but not limited to manufacturing and component parts.  The MSRP may not be the prevailing market price or regular retail price.

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Intel Evo, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, Intel Agilex, Arria, Cyclone, Movidius, eASIC, Enpirion, Iris, MAX, Intel RealSense, Stratix, and Intel Optane are trademarks of Intel Corporation or its subsidiaries.

Business Solutions Laptops & Desktops

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.

HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.My HP Rewards

“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license. https://www.nytimes.com/wirecutter/reviews/best-all-in-one-printer/

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.
Intel Processor: Intel's numbering is not a measurement of higher performance.
AMD Processor: AMD's model numbering is not a measurement of clock speed. Dual/Quad/Triple Core is a new technology designed to improve performance of multithreaded software products and hardware-aware multitasking operating systems and may require appropriate operating system software for full benefit. Not all customers or software applications will necessarily benefit from use of this technology.
Hard Drive: Actual formatted capacity is less. A portion of the hard drive is reserved for system recovery software — for notebooks up to: 30GB (Windows 8.1 & Windows 7), 12GB (MCE); for desktops up to: 30GB (Windows 8.1), 14GB (Windows 7), 12GB (MCE). For hard drives and storage drives 1GB = 1 billion bytes and 1TB = 1 trillion bytes.
HD (High Definition) content required to view HD images
Blu-ray Drive requires the following disclaimer: As Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility and/or performance issues may arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed. In order for some Blu-ray titles to play, they may require a DVI or HDMI digital connection and your display may require HDCP support. This Blu-ray drive does not support writing to ultra-high speed CDRW media (16X to 32X advertised performance). HD-DVD movies cannot be played on this PC
Wireless LAN: Wireless access point and Internet service required and not included.

**Copilot in Windows (in preview) is available in select global markets and will be rolled out to additional markets over time. See microsoft.com/en-us/windows/windows-10-specifications for more information.

*HP.com exclusive product! This product is only available for purchase on HP.com US Store and HyperX.com. You will not find it at any other authorized HP retailers. SKUs included: 67J25AA#ABA, 4P5L2AA, 4P5L3AA, 7P5J2AA, 4P5E3AA, 67J23AA, 4Z7X3AA, 4S7T2AA, 683M4AA, 67J22AA. Availability may be limited and subject to change. Prices and promotions may vary between HP.com US Store and HyperX.com. HP disclaims all liability for products sold by unauthorized third-party sellers.

++ Offer good on select business laptops and desktops. Transactions are subject to equipment pricing and credit approval. Deal sizes include: $5,000-$250,000 on a 36-month term. Fair Market Value deals only. Hardware must exceed 50% of total transaction, excluding printers and other print products. Chromebooks are ineligible for the promotion. The agreement must be commenced by 10/31/2026 and funded by 11/30/2026. The advertised opportunity is intended as a lease and not as a loan. The lessor will own the leased equipment. The terms and conditions of the lease contract control, and you may be required to pay renewal payments, purchase options, return fees, and other amounts. The promotional rate does not represent an annual percentage rate. The total of all lease payments and any renewal payments or purchase option is likely to exceed any cash price initially offered.

+Deferred Interest, Payment Required Plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period. Minimum payments are required for each Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction only. Gift cards do not qualify for promotional plans. Qualifying purchases will automatically be placed on a promotional plan. If purchase qualifies for more than one plan, it will be placed on the qualified plan with the longest promotional period. As of September 2025, terms for new Accounts: Purchase APR of 35.99%. Variable Penalty APR up to 39.99%, based on Prime Rate. Minimum interest charge is $3 in any billing period in which interest is due. A fee of $2.99 per month may apply for each paper billing statement mailed to you. You can avoid this fee by enrolling in paperless statements. Existing Account holders: see your credit card agreement for Account terms.

Credit account offers are subject to credit approval.

HP Credit Accounts are issued by Comenity Capital Bank, a Bread Financial™ Company.

*Customers receive three bonus months on Microsoft 365 Personal and Family subscriptions when a credit card is provided during activation. After the initial subscription period, your subscription automatically renews for 1 year, unless it is cancelled.