HP® Frontline Heroes Store

HP Frontline Heroes Store

Military, Healthcare, and First Responders discounts with up to 40% everyday savings. Plus, get free shipping and easy returns.

See terms


General Information:

The HP Frontline Heroes Program is brought to you by HP Inc. Participation and benefits shall be considered void where prohibited by law. Taxes may apply where required by law. HP Inc. assumes no liability for any user's participation that contravenes the laws or regulations of his or her state. Your participation is subject to present and future program rules. Your participation is valid only at hp.com. Private discounts, promotions and offers may only be earned and redeemed on participating products purchased in HP.com. By participating in the HP Frontline Heroes Program, you agree to receive email communications that may contain important information about your account, membership or special offers.

HP Inc. specifically reserves the right to terminate, cancel, suspend and/or modify the HP Frontline Heroes Program, or any specific User's participation in the HP Frontline Heroes Program, if any fraud, virus or other technical problem corrupts the administration, security, safety or proper function of the HP Frontline Heroes Program, as determined by HP Inc. in its sole discretion. In addition, HP Inc. reserves the right to terminate, cancel, suspend and/or permanently ban any specific User's participation in the HP Frontline Heroes Program if HP suspects that such User is conducting fraudulent activity to acquire or accumulate additional benefits including, but not limited to the creation of fraudulent user profiles, false referrals, etc.

Qualifying purchases

Qualifying purchases are defined as purchases of products from the following categories:

  • Select Consumer PCs (HP, Pavilion, Envy, Spectre and Omen brands)
  • Select Business PCs (Elite, Pro and Workstation brands)
  • Select Consumer Accessories
  • Select Third-Party Accessories
  • Select Business Accessories
  • Select Printers


HP Frontline Heroes Program Purchases are separate from and may not be combined with the HP Loyalty / Referral program. Purchases are limited to and for End-user customers. Products may not be purchased by Businesses or Resellers with the intent to resell products through any sales channel including but not limited to retail, value-added or online channels.

This excludes free gift promotions, sales tax, state fees, shipping charges, delivery charges, personalized products purchased on store.hp.com, discounts, redemption of HP Rewards, redemption of gift cards, and fees or other excluded charges.

HP Frontline Heroes Program Purchases are limited to 2 PCs, 2 Tablets, 10 Accessories (including CarePacks), 2 Printers and 12 Supplies per calendar year. Exceeding these purchase limits can result in expulsion from the Program at HP’s sole discretion.

Effective March 1, 2023, ink and toner will no longer be eligible for program discounts.


Product returns are dependent upon a returns authorization and will be reimbursed at the Dollar Value for which the product was purchased including applicable taxes and freight charged at the time of the original order. Returned products purchased at discounted prices will not be reimbursed at their standard list price.

Cancelled orders:

Cancelled orders will be refunded at the Dollar Value for which the product was purchased including applicable taxes and freight charged at the time of the original order.

Promotional offers:

HP Frontline Heroes Program members are also eligible for exclusive, time-sensitive offers and product announcements not available to general store customers. HP reserves the right to change or cancel exclusive offers at any time and at its sole discretion. HP Frontline Heroes Program offers may not be combined with other products offers, discounts, coupons or program benefits unless explicitly stated.


HP recognizes the fundamental importance of privacy, security and data protection to our customers worldwide. Please read our Privacy Statement to learn more about our privacy practices and the choices you can make about the way we collect and use information about you .


Participation in the HP Frontline Heroes Program is a privilege granted to eligible HP users and as such can be suspended, revoked or terminated at any time by HP for any reason or for no reason. In the event of termination of your participation, all benefits including all accrued Loyalty Points, Rewards and other program benefits will automatically and immediately be forfeited.

Program Changes:

HP reserves the right to vary any or all of the terms of the HP Frontline Heroes Program, to amend these Terms of Service, or to terminate the HP Frontline Heroes Program, at any time without notice and without further obligations to users, including, but not limited to, modifications of standard discounts and exclusive offers earned on and after the date of the change. Notice of any such changes, amendments or termination will be provided to users via message or email, or by being posted on the store.hp.com website and will be effective immediately, unless otherwise stated in such notification.

Registration requires signing in with your ID.me account and completing the HP store registration process.*

Returning members can skip Verify with ID.me and sign in under Sign in/Register located in the upper right of this page.

Firemen working

Membership Benefits

As a member, you will gain access to special offers and exclusive discounts on our highly awarded HP products, supplies, and services.

buying experience

  • Simple purchase interface
  • Dedicated support
  • Save quotes & carts

Customized for you

  • Private environment
  • Account management
  • Exclusive products & bundles

Everyday discounts
up to 40%

  • Special member-only offers
  • FREE shipping storewide
military badge


We will never forget those who defend our nation and freedom. Many of you may have a need for powerful, durable, and secure technology products. HP stands ready to provide you with military discounts on a variety of products including well tested, robust designed, world class security PCs and printers.
healthcare badge


Your mission to care for others is admired and we understand that your technology needs may vary. HP offers healthcare worker discounts on a wide range of products including traditional desktop models or a clamshell laptop customized to your specific needs.
paramedic, fire fighter, police badge

First Responders

Recognized as first to arrive at the scene of an emergency providing assistance to those in need. We commend you for your service and are here to provide first responder discounts on whatever technology products you might need. For those of you who are frequently on the go and in a hurry, you may be interested in a convertible laptop that is shipped the next business day.

Thank you for your service!

Common questions about HP Frontline Heroes Program

What is ID.me?

ID.me is our trusted technology partner in helping to keep your personal information safe. They specialize in digital identity protection and help us make sure you’re you- and not someone pretending to be you- before we give you access to your information.

Learn more

How do I create an ID.me account?

Click the Verify with ID.me button and provide your information. By clicking the link above you will go to a third party website and be subject to that third party’s privacy policies and conditions. HP’s Privacy Policy and Terms of Use do not apply to the privacy practices of this third-party website.

Terms and Conditions:

This program is open to eligible heroes, who are defined as military and veterans and their families, first responders, nurses, doctors, medical providers, and hospital staff, who reside in the United States. HP requires a valid ID.me account with one of these designated group affiliations to register for this program.

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We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page (Click Here to log in). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Intel Evo, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, Intel Agilex, Arria, Cyclone, Movidius, eASIC, Enpirion, Iris, MAX, Intel RealSense, Stratix, and Intel Optane are trademarks of Intel Corporation or its subsidiaries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.

HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.My HP Rewards

*America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.

“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license. https://www.nytimes.com/wirecutter/reviews/best-all-in-one-printer/

Help protect your printer and your data with Original HP cartridges: HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro devices, LaserJet models

The personal information you provide will be used according to the HP Privacy Statement