Poly CCX 400 Business Media Phone for Microsoft Teams and PoE-enabled
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- Sound your best
- Stylish, ultra-usable designSee all Specs
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Poly CCX 400 Business Media Phone for Microsoft Teams and PoE-enabled
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The Poly CCX 400 is an entry-level business phone that’s easy to use. Its interface is simple and intuitive. And contacts and meetings are one swipe or one tap away on a color touch screen.
Sound your best
Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Poly Acoustic Fence technology reduces distracting background noise and makes calling a pleasure.
Stylish, ultra-usable design
Enjoy the ergonomic design and the intuitive user touchscreen interface that saves you the hassle of learning new features and functions. When a phone is this easy, better collaboration and productivity aren’t far behind.
Features
Audio clarity
Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.
Distraction-free calls
Reduce distracting background noise with Poly Acoustic Fence technology.
Touchscreen controls
Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.
IT friendly
Easy for IT to manage with provisioning and management of telephony deployment and support.
Optional wall mount
Wall mountable with optional CCX 400 wall mount kit sold separately.
Communications platforms
An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers.[1]
Technical Specs
Reviews and Q&A
Where in God's name do you find the drivers for this phone?
Thank you for your question! For support with Poly product's please visit this link: https://reinvent.hp.com/poly-contact-sales-us
Date published: 2026-04-14
Per my previous question. We purchased this phone and only have laptops. We have a wireless server with no access to the network server. Is it possible to hook this phone up directly to a laptop to use with MS Teams using an ethernet adapter?
Thank you for your question, Todd. It is recommended to contact Poly Support directly for assistance with this technical question. Please go to this link for assistance: https://support.hp.com/us-en/poly
Date published: 2024-11-25
How is the OS on this phone upgraded if there's an upgrade available?
Thank you for your question! For video instructions on how to upgrade the phone when new software is available please visit this link: https://www.youtube.com/watch?v=_i_lod_Jx9c
Also, upgrades can be downloaded to a USB Drive from the Poly website, then plug in your USB drive to your phone and follow the instructions.
Date published: 2024-10-25
We only have laptops and do not have any ethernet ports. Is there ANY WAY to hook up this phone to a laptop? We can buy adapters but what do we need to get to make this phone work for us?
Thank you for your question! To install a Poly CCX 400 Business Media Phone, connect an ethernet cable from the phone's LAN port to your network switch or router, then power on the phone; it should automatically launch a setup wizard to guide you through configuring your network and other settings; if your network supports Power over Ethernet (PoE), you may not need a separate power adapter; ensure you have your SIP credentials from your service provider ready to input during the setup process.
Date published: 2024-11-24
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Return and exchange information
Most items may be returned within 30 days of delivery. A restocking fee of up to 15% of the purchase price may be deducted from your refund for returned items, except where prohibited by law. No restocking fee applies to defective or incorrect items. A restocking fee is not applicable for printers, ink, toner, paper, care packs, software and services. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
