Rated 4 out of
5
by
BrentinCA from
Great value
The laptop I configured came exactly as I ordered. I chose a lighted keyboard, a 17 inch touch screen and extra memory. It took awhile to set up as expected and runs well for my needs. It's much faster than my old laptop.
My only concerns are that the keyboard seems to be a little extra sensitive and when I put the computer to sleep, sometimes it takes longer than I expect or my other computer takes. Overall, I am happy with the laptop and I think I made a great choice The base price was good, and even with the extras I added the price was reasonable. I recommend this laptop.
Date published: 2025-03-09
Rated 2 out of
5
by
Cloud hostage programs. from
Sucks
Its worse than any windows progam I've ever used, total hastage ware.
Date published: 2025-03-05
Rated 3 out of
5
by
Doowopkid from
Know what you’re buying first
It was a great price. I thought it would be fast but not really. It came with a lot of junk on it. I had to hire someone to clean it up. It seems to work fine now.
Date published: 2025-03-03
Rated 4 out of
5
by
Deb Okes from
Changes in order process for your agents
The delivery of the laptop was okay very slow but I waited. The materials I bought with my package was not sufficient to transfer data as I was told so I had to order more materials to transfer data . I did calm and ask why it wasn’t included in my package and they would be glad to stand it to me more costs. I order same materials on Amazon much cheaper than was quoted on the phone . Novice at ordering computer online and was told that was all I needed. Just disappointed! I do have a weird cliche on my screen . I’m attaching a video!
Date published: 2025-02-26
Rated 4 out of
5
by
Elcazador from
Get the right additions when you build it
The laptop is a basic laptop but it's still missing a few items that I guess should have been included on my part in the build. USB ports Ethernet port, and a few other items, this was bought t support a program
Date published: 2025-02-21
Rated 1 out of
5
by
Sundayscoot from
Computer didn’t work
Got the computer and it wouldn’t turn on, got it to finally turn on and couldn’t set up or log in. Reached out a few times but no responses.
Date published: 2025-02-20
Rated 1 out of
5
by
Anonymous from
No Help from HP
the product is mediocre, but there is absolutely no support or Help from HP for set up instructions or file set up after product arrives and is plugged in.
Date published: 2025-02-19
Rated 5 out of
5
by
Anonymous from
This is a good laptop
This laptop runs very smooth. It has enough processing power and memory to run all business applications.
Date published: 2025-02-11
Rated 1 out of
5
by
Tanisha H. from
Never received laptop or refund
Never received laptop and unable to reach customer service. I did get a notification from FedEx that they attempted delivery, but they sent the laptop back. So far, I have not received a refund, which is what I want.
Date published: 2025-02-08
Rated 5 out of
5
by
Anonymous from
Part owner of a timing company to do track and field meets
Have 10 of these machines for my business and need the 17 inch screen for quality work
Date published: 2025-02-03
Rated 5 out of
5
by
Anonymous from
I moved to your laptop from a very simple senior sort of laptop. Lots of learning
After several weeks, I think I’m getting better. Had to learn where to look for things and get used to some new language, at least to me
Date published: 2025-02-01
Rated 5 out of
5
by
Kay from New York from
I think suitable for all.
This is useful.I like it.
Date published: 2025-01-30
Rated 5 out of
5
by
Lidona from
Efficiently nice
I love my new laptop its been so long since i considered buying a new one.
Date published: 2025-01-26
Rated 1 out of
5
by
swtrader from
It sits idly by...
Was purchased as a Christmas gift. Order form was a bit misleading in that it requested (paraphrasing) Standard Delivery or 2-3 Business Days. What I do not think was made clear was that this delivery time was from the point that the laptop hit the ground stateside. My recall is not the greatest; if the deliery date is important to you, I suggest you be more diligent than I was in fully understanding the timeline.
As to operation, my understanding from the recipient is that the machine booted up but that it quickly 'bricked up'....meaning that it has been totally useless. I do not have access to the machine so I do not know if I, as a more experienced Windows user, would be able to get it running (reformatting, contacting HP (or attempting to).
My suggestion is that you not purchase one or gift one if you or the ultimate user is not somewhat tech savvy.
Date published: 2025-01-26
Rated 4 out of
5
by
F150grandma2 from
Grandmas gift
This was a gift to my 13 year old grandson and he loves it. Seems like everything is great for him
Date published: 2025-01-21
Rated 3 out of
5
by
OC12 from
Mid
Not comfortable on the lap - The laptop exterior case has not been well designed
Date published: 2025-01-21
Rated 4 out of
5
by
UltraMiner from
Fun Laptop with a 17.3 inch screen
This is a great laptop for doing light work. Surfing the web, even playing some older games at 1080p. It seems well built. You can upgrade memory and SSD, if you want. I think for the price it's a great laptop.
Date published: 2025-01-17
Rated 4 out of
5
by
randee29 from
the size
I like the bigger 17 inch screen
Date published: 2025-01-16
Rated 4 out of
5
by
T.hineline from
New laptop for Christmas
not Rose but her husband, she bought this for me for Christmas, it is my first new computer in over 10 years, I usually get hwer hand my downs, It was vey essay to get set up and get started
Date published: 2025-01-16
Rated 3 out of
5
by
TamSully from
Keypad issue - it will repeat letters at random times.
I am not used to a laptop being so big so that has been a challenge. The only other problem I have is that sometimes when typing it will repeated letters for no reason.
Date published: 2025-01-15
Rated 1 out of
5
by
Anonymous from
Customer Service was unhelpful, and could not provide the help I needed
The worst, run, don't use this service. In my opinion worst customer service I've ever experienced.
Date published: 2025-01-15
Rated 2 out of
5
by
Anonymous from
Memory
Bought to use for karafun. Due to the memory capability the app would continually stall. Would not recommend even though the specs of the laptop exceeded the required components to run the app.
Date published: 2025-01-13
Rated 5 out of
5
by
S. Bilyeu from
I LOVE IT.
I only have three words to say: I LOVE IT!!!
Date published: 2025-01-12
Rated 4 out of
5
by
Theta XI from
The Good & the Bad
After a few difficult problems and delays dealing with HP regarding delivery of my order, I was pleasantly surprised at how easy it was to set up this unit the way I wanted it. If your on line service was only so easy.
I love the size of the screen. I love the speed I have seen -- only spent a short time working with it, but it seems to be more than I expected.
Please make you call in service more user friendly. Make it possible to get to a LIVE PERSON as quickly as possible. The AI prompts do not always work and are highly irritating.
Date published: 2025-01-11
Rated 5 out of
5
by
painterfitz from
Big screen
AMD processor I like its fast
Date published: 2025-01-11
Rated 5 out of
5
by
Bobbymeatballs... from
Very nice laptop for the price...
My wife needed a Windows 11 laptop. This unit fits her needs. A large display and enough storage. I was surprised how well this laptop runs. I figured with the specs it might have been a little on the slow side. But at the sale price, it was worth the risk. As I mentioned, it runs fine...
Date published: 2025-01-10
Rated 5 out of
5
by
irishguy from
HP laptop
The laptop is very nice however I am having trouble with windows. Please advise solution...
Date published: 2025-01-07
Rated 1 out of
5
by
Alykinss from
Don’t even bother purchasing
This laptop isn’t even a year old and yet I’m having constant issues with it , from the mouse constantly disconnecting to now all of a sudden the blue screen of death. HP has gone downhill so bad I will never buy another product from them
Date published: 2025-01-06
Rated 3 out of
5
by
Anonymous from
Disappointed
I am very disappointed with this HP laptop. It is much slower than I anticipated or expected and
If you want to use it to watch movies or videos, you will find that the sound is not great, and the quality of the video is not as clear, often freezing as I have experienced with other laptop models. I have tried changing from the Google platform to Windows, Explorer, etc., and nothing fixes the problem.
Date published: 2024-12-24
Rated 3 out of
5
by
Anonymous from
The sales at the store on line are the most arrogant people
The products are very good. The home store online is the worst. The lie a ignore uou
Date published: 2024-12-22