Rated 1 out of
5
by
stsaf1 from
Horrid customer service
HP generally has good products, but their customer service is soooo poor I cannot recommend purchasing. If you do, make sure it isn't from their HP store. Go to Amazon, Best Buy, anywhere else.
Date published: 2024-01-27
Rated 3 out of
5
by
Anonymous from
Support
The laptop itself is great however I needed some help getting it setup and support was no help at all unless I paid them. I bought this laptop as a gift for my husband and we needed some help in setting it up. I was not told when I purchased this laptop that I would have to pay for support if I needed any support help. Had I known that I would never have purchased the laptop. When we did contact support we were quoted a price over $500.00 to help us get it set up with the printer that I also purchased. In the end we were able to get a friend to help us and found out the things the support representative told us what we needed to setup was not actually needed at all. Had it not been for him we would have been stuck a brand new laptop that we couldn't even use.
Date published: 2024-01-25
Rated 1 out of
5
by
LesC from
Bad wifi
I have two identical machines. One wifi has a speed of 130. The new one only 35. Same protocol and frequency. Sent it back
Date published: 2024-01-18
Rated 5 out of
5
by
A. Powell from
I am extremely happy
I am very happy that I purchased this laptop. It has everything I need.
It is easy to use and easy to take along with me wherever I go.
Date published: 2024-01-08
Rated 4 out of
5
by
Alex Wis from
Great laptop for the money. Does get hot.
Great laptop for personal use. Moderate web browsing and multitasking at ease!
Quiet and beautiful laptop.
Cons:
Laptop gets hot, the CPU fan pulls air directly in from outside the case and ejects directly. Airflow thru the case is draft only, no mechanical fan for this. Since its such a thin laptop more thought should have put into a having a LAPTOP which you use on your LAP (note I use a laptop tray with no cushion so the vents are open), but it does get hot.
Little disappointed HP isn't upfront that a Web order laptop ships from China in a standard laptop box! Might have bought mine in the store as I prefer it to be handled with care on shipping.
Date published: 2024-01-06
Rated 5 out of
5
by
ManOnTheMoon from
Far, far better than I expected
What a great laptop/ The sale price was exceptionally good and the product appearance and speed is amazing.
Date published: 2023-12-31
Rated 1 out of
5
by
soumi from
MS Office
I was told that I would get a MS office subscription free for an year but I didn't get any as promised.
Date published: 2023-12-28
Rated 5 out of
5
by
Codeman1234 from
Very happy
The price was amazing, the ordering process was easy, the add ons such as increased RAM and SSD size were priced well. I am very satisfied.
Date published: 2023-12-27
Rated 5 out of
5
by
Dhrystone from
Fantastic Laptop
Great little powerhouse.
Date published: 2023-12-25
Rated 1 out of
5
by
Anonymous from
Laptop did not arrive
I have not received my laptop.
Date published: 2023-12-24
Rated 5 out of
5
by
DC critter from
Great buy
Great laptop, love the 12GB upgrade, love the size of screen and full keyboard.
Date published: 2023-12-20
Rated 4 out of
5
by
Lauren C. from
Battery life not as expected. Otherwise good product. I upgraded to touchscreen & 512k.
Battery life shorter than expected. Really burns battery during online video meetings.
Date published: 2023-12-19
Rated 5 out of
5
by
Krzycho from
Nice laptop
Not one issue setting it up. Worked great from the moment I have boot it. Very fast and has a sleek design
Date published: 2023-12-18
Rated 5 out of
5
by
DCR1 from
excellent
excellent product
Date published: 2023-12-18
Rated 5 out of
5
by
DB Shultz from
Great Computer
Great computer
Date published: 2023-12-17
Rated 1 out of
5
by
Miker123 from
Would not buy again
Shipping of this product took forever and was worst experience I’ve ever had
Date published: 2023-12-15
Rated 1 out of
5
by
Anonymous from
Never received
Never received
Date published: 2023-11-25
Rated 5 out of
5
by
Kathi L. from
Very good laptop
Very good laptop. I am so pleased with the performance. I'm supposed to have a back lit keyboard. When I first turned on the laptop, the keyboard was lit. Since then, nothing. I have tried to get help, but to no avail. I tried the support, but wait time was way too long for me to wait. Also, I would like to have my task bar on the side of the screen, and there is just no way I can get it changed.
Date published: 2023-11-22
Rated 5 out of
5
by
Dimps_cindy from
HP review
It was really nice and sleek. I haven't had my own laptop in a while and this was awesome.
Date published: 2023-11-20
Rated 4 out of
5
by
De-de from
Working well for me
My new laptop has all the features I wanted. I like the look and feel of the keyboard. It's a bit touchy and sometimes jumps to a different screen when that is not my intention.
Date published: 2023-11-12
Rated 5 out of
5
by
Elizabeth Gr from
Great Quality
Great quality product. Was easy to set up.
Date published: 2023-09-22
Rated 5 out of
5
by
Desert Rain from
Great Laptop
I’ve been needing a new computer for years now and I just got back into the work place. Working remote now I have to have a speedy computer so I choose an HP of course. It’s the only brand that we stick with and trust. 🌵
Date published: 2023-09-12
Rated 5 out of
5
by
Harry 2 from
Custom built 15" laptop
After eight days, everything looks good. Pretty easy setup instructions. Product arrived 16 days after order - pretty good considering trip from China.
This is about my 10th HP laptop. They get better each year.
Date published: 2023-08-23
Rated 5 out of
5
by
Bo3000 from
Love!
I was at a dead end with an old HP laptop I use just for writing and had to get a new one. I loved my old HP and wanted another HP.
I got this laptop and am thrilled. The screen is amazingly clear. The keyboard is a dream. The keys are a little bigger. The pressure is perfect. It's super light. Best of all, it's ridiculously fast. Fantastic computer. I love it! Very, very pleased.
Date published: 2023-08-07
Rated 3 out of
5
by
creins from
touch screens should be standard
This laptop did not have a touch screen. I think that should be standard
Date published: 2023-08-07
Rated 5 out of
5
by
Pearl Jade from
Perfect Every Day Laptop
This Laptop is perfect so far. I’ve only had it a couple weeks, but over all very satisfied.
Date published: 2023-07-19
Rated 1 out of
5
by
Calli63 from
Slow, clunky monster
This is not a good computer. It's slow and huge and cheap/clunky feeling. The don't on the keys is huge. The way the creek displays is huge. You're not actually seeing more of the spreadsheet you opened, it's just gigantic. If you need large text books, this computer would be a good option. If you were getting a larger screen to widen your field of vision, look elsewhere.
Date published: 2023-06-13
Rated 5 out of
5
by
Tay. from
Love Love Love
I got this for myself as I just recently started college. So far no complaints, it does everything I need it to and has some pretty cool features. Battery life is great and can last me a few days off and on.
Date published: 2023-06-11
Rated 5 out of
5
by
RoseApril from
So far so good!
I've had about a week and I can't complain. Had trouble finding a keyboard cover for it though.
Date published: 2023-05-25
Rated 5 out of
5
by
ced2 from
Nice size laptop
This is a nice size laptop with plenty of power, function and space for personal use.
Date published: 2023-05-17