HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Product # AQ7S1AV_1
- Windows 11 Home
- Intel® Core™ Ultra 5 225U (up to 4.8 GHz with Intel® Turbo Boost Technology, 12 MB L3 cache, 12 cores, 14 threads) + Intel® AI Boost (12 NPU TOPS) + Intel® UHD Graphics
- 16GB DDR5 5600 MHz RAM (1x16GB)
- 27" diagonal, FHD (1920 x 1080), IPS, three-sided micro-edge, anti-glare, 300 nits, 99% sRGB Non-touch screenSee all Specs
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HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Boost productivity with the HP All-in-One Desktop, powered by Intel® Core™ Ultra Processors[2] with built-in AI for fast multitasking. Store files with up to 2TB storage[3], enjoy fast load times with DDR5 memory, and get instant AI help with the Copilot[1] key. Intel® UHD[4] graphics enhance visuals, while Wi-Fi 6[5] ensures smooth connections.
Achieve more with AI-Enhanced Productivity
Seamless collaboration on your terms
Connect seamlessly with the HP All-in-One Desktop, featuring a tiltable pop-up camera and AI noise reduction.
Performance designed to keep up with your day
Handle it all with the HP All-in-One's responsive memory, ample storage, slim display, and fast Wi-Fi 6[5].
Built for a better tomorrow
Copilot in Windows 11 - Get answers, inspiration, and summaries
Find the relevant information and ideas you need to power your own ingenuity. Copilot in Windows 11 can deliver answers that are more relevant to you**.
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Technical details
HP 27 inch All-in-One Desktop AI PC 27-cr2000t is rated
out of
5 by
2.
Rated 3 out of
5
by
impgee from
Multiple problems
I have been a HP customer since the 90's and this PC is the first time I have had any issues.
The attachment of the monitor to the base is not sufficient to prevent the monitor from tipping side to side when pressure is applied to the
top ends. If someone accidentally leaned on it, I fear it would break the base attachment or at least affect its function. Didn't the engineer that
designed this even notice???
Also, the registration function is not working. During startup it lets you register the PC but when I go to my HP account, it is not listed. I tried
to add a device. It says it was added but it is not listed. When I go to register.hp.com, it says the site is 'Temporarily Unavailable'. I've
been trying to register the product for over a month now. Define Temporarily!!!! My HP Support Assistant on the computer is also a mess. It doesn't
show all 4 HP devices that are still active on my account. The 2 Desktop devices on my account (non-support site) have listed the Intel info.
What on earth is going on. The HP online site is just about worthless. I do I get support for devices that are not registered?
The other problem I had was with the HP Cloud Recovery Tool. It wouldn't work. After much investigating on my own on the HP site and searches, I
finally got a phone number to call Tech Support. Fortunately, they helped me out by sending me a recovery USB.
With the above on the part of HP and then with Microsoft increased security features in Windows, which caused me other problems with installing
hardware and software, my experience this time around has not been very pleasant. It has taken me twice as long to have the PC the way I like it.
Date published: 2025-07-24
Does this product come with a camera on the monitor?
Hello. Thanks for your question. the HP 27-cr2000t All-in-One Desktop AI PC does come with an HP True Vision 1080p FHD IR webcam and integrated dual array digital microphones. It features an HP pop-up privacy camera with a tilt design, which allows users to adjust the camera angle while ensuring privacy when not in use.
Date published: 2025-06-01
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
