HP 2year Next Business Day Response Advanced Exchange VR Hardware Support
DIGITAL
- Remote problem diagnosis and technical telephone support
- Prepaid shipping label, materials, and instructions
- Convenient door-to-door service
- Next Business day exchangeSee all Specs
Product # UC5X7E
HP 2year Next Business Day Response Advanced Exchange VR Hardware Support
$0.00
When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.
For terms and conditions, click here.
For terms and conditions, click here.
Get a replacement unit the next business day
Don’t lose time to unexpected hardware defects or issues. HP Hardware Support Next Business Day Advance Exchange Service delivers replacement products or parts the next business day.[1]
Freight costs paid by HP
HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
Cost-effective, reliable solution
A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.
Technical details
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HP 2year Next Business Day Response Advanced Exchange VR Hardware Support is rated
out of
5 by
12.
Rated 1 out of
5
by
Anonymous from
Customer / warranty service is the worst
Still waiting for the correct power supply plug and cable
Getting ahold of tech and warranty support was atrocious
HP used to be known for high quality customer service, now you are the worst!!’
Date published: 2023-04-30
Rated 5 out of
5
by
AZWildk4t from
Worth the money, especially with 50% off Black Friday special
Product is well made and very comfortable. I wear eye glasses. Without eye glasses, some objects can be out of focus. Wearing glasses with VR headset can be difficult, especially trying to place the headset over them. I am going to look at purchasing prescription lenses for VR ($65-$100).
Initial setup is easy. Setting up for best experience in the game does take time. Using Windows Mixed Reality over SteamVR based on feedback from others. May still try SteamVR as more games are available.
Only complaint I have is the 6 meter cable is not readily available. I have multiple computers running different games (i.e. DCS and MSFS Flight Simulator). Cable is on back order.
Date published: 2022-12-14
Rated 4 out of
5
by
Zypher64 from
Good Headset, Okay Controllers, No Lighthouses.
Good Budget Headset with good Quality however Buyer Beware if you plan on using Valve Knuckles the headset does not feature the Watchman Bluetooth adapter built into the headset so you will not be able to use Lighthouses or other lighthouse based controllers with this headset without 3rd party setup.
Date published: 2022-07-15
Rated 5 out of
5
by
HP Ace from
HP Reverb G2 Virtual Reality Headset worked great!
I bought this 2 months ago for Flight Sim 2020. I plugged it in and literally within 5 minutes it was up and running and has been great ever since. Now a caveat to this is all of my equipment is HP, I am running a dedicated Omen that only had flight sim loaded on it. Also the refresh rate is great and there is no screen door affect.
Date published: 2021-07-19
Do I need to purchase HP 2year Next Business Day Response Advanced Exchange VR Hardware Support when I purchase my headset. Or can I purchase it when my Standard Warranty is about to expire?
It is recommended to purchase the Care Pack with the product so both items are on the same order.
Date published: 2023-05-06
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
