DaaS: Device as a Service Benefits
Businesses today spend a significant portion of their budget on hardware, including phones, computers, and printers. And with remote work and education trends driving the need for high-performing devices, how can you keep up? Is it possible to save money while also getting increased value from the latest in high-tech gear? The answer may surprise you.
The DaaS industry is projected to grow to $10.7 billion by 2023 and it’s catching the attention of businesses everywhere.
What does DaaS stand for?
The DaaS definition is “Device as a Service.” It’s the concept that you aren’t just buying a product; you’re buying the end-to-end sales and service of that product. Purchasing a laptop through a DaaS business model, for example, grants you access to sales consultants, support for set up, and compatible accessories and parts throughout the lifecycle of that computer.
Sometimes, DaaS comes with other perks, such as discounts, payment plans, or trade-in programs. Instead of paying for everything upfront, you make a monthly service payment, similar to subscription services for software programs.
Benefits of DaaS
From hardware to accessories to the software you use to do your job, tech is changing all the time. Things like antivirus protection, security updates, and even printer ink require more attention than ever. Here’s how DaaS, such as printing as a service, is making it easier for students, teachers, and business owners today.
1. Time and IT resource savings
Servicing your own laptop may not seem like much of a time investment, but what if your team has ten laptops? Or 20? For even a small business with just a few machines to look after, the time spent on routine software updates and security scans can be costly. Add on tasks like ordering ink, keeping after lost charging cords, and user questions. You now have a very busy office manager or IT department on your hands. Keep your teams doing what they do best, and let DaaS reduce the tech to-do list.
2. Access to the latest tech
Much of our software and operating system tech takes care of itself by running updates when we sleep, but that doesn’t mean you're on the cutting edge of what's possible. Even something like an outdated wireless networking card can prevent you from reaching your potential productivity levels.
Instead of keeping tabs on all the latest and greatest, and then comparing it to what you have, consider how DaaS can automatically grant you access to important upgrades as they happen. Through DaaS plans, you can stay proactive and take advantage of new tech, without waiting around for your existing older devices to become obsolete.
3. Expert device management
Good help is hard to find. But what if you didn’t have to actually hire the best talent to get the benefits of that talent? DaaS service teams offer the same expertise you’d find with your own IT teams, but you won’t have to make a full-time hire to get access to it. These support professionals stay in the know and are specifically trained on the technology and devices included in their DaaS plans.
4. End-to-end lifecycle services
There’s a natural excitement that comes with using a brand-new laptop or desktop, but what happens when we’ve owned it for a while? With full lifecycle management, DaaS offers the same support from knowledgeable sales, service, and IT experts that you would get during your initial purchase. When it’s time to retire the product, you’ll find that trade-in and disposal options are included.
5. Scalability
The pandemic forced small businesses to buy equipment for teams that quickly transitioned from in-house to home-based offices. Not only was the change sudden, but it also required employees to get up-to-speed on the latest in remote tech with almost no warning. DaaS companies can help by offering scalable, responsive tech consultations and IT support during every step of the shift. It can also eliminate some of the uncertainty associated with such a sea change.
6. Flexible contracts
What happens when your teams start to go back into the office? DaaS can handle that, too. By swapping out the devices you don’t need for the tech you want, you'll avoid spending twice for the same employees. Companies who downsize rapidly will also find some relief in knowing they don’t have to hold on to equipment they no longer use. DaaS offers flexible contract options so you can serve the size of your changing workforce, whether it goes up or down.
7. Metrics and analytics
How can data services help you save? The top DaaS providers are continually gathering data on your device use and management to help you optimize hardware use and reduce your total costs. Through analytics and metrics reporting, you can ask to see how your current tech needs are changing and what future projections may reveal.
DaaS providers often use forecasting to show what you currently spend. They can then provide future contract options that trim your budget without sacrificing device support. This type and amount of data is rarely captured in the same manner by companies themselves, and may be a missed opportunity in your business.
8. Remote-friendly
DaaS can help with the digital transformation for remote workers. Today’s DaaS providers have numerous device options available for mobile and home-based teams, as well as for traditional office-based workers. In addition to helping you select the right hardware for the changing times, they’re knowledgeable about the software you need pre-installed for a productive workforce. Whether you need tablets, laptops, or all-in-one-PCs, these providers can find the right machine to keep your teams connected.
9. Enhanced security
There’s no shortage of stories in the news about companies being ill-prepared to battle ransomware, spyware, or malicious attacks. Instead of being a statistic, consider how DaaS can simplify your security plan and work in harmony with your existing IT structure.
They can provide timely software updates with guidance from knowledgeable support teams. Plus, with a service like HP Proactive security, you can stay on top of new risks before they become a problem.
10. Increase cash flow
If the initial sticker shock is holding you back from investing in devices for your employees, you may find that the monthly costs of a typical DaaS contract are much more manageable. It’s also easier to forecast, since many of the one-off services that may sneak up on you are included in the plan cost. If you like the idea of rolling your PC acquisition, repair, and upgrade costs into one budget line item, DaaS may be a cost-effective fit for you.
11. Improved employee experience
Who are you without your teams? They’re dealing with so much uncertainty right now, and some are still adjusting to a remote setup. In addition to easing their burdens, giving them new tech through a DaaS program shows that you value their contribution and want to equip them with the very best tools.
Slow, outdated computers can be a frustration for employees and can hurt your brand reputation with potential hires. If you’re looking to win the talent wars and avoid potential morale issues related to tech, look for ways to tell your employees "you're worth it" with DaaS options.
12. Cost savings
There’s a good chance that you can save money with DaaS compared to buying equipment outright. Between maintenance, repair, and support costs, your bloated IT budget may see relief with DaaS plans that flex with your needs. This doesn’t even include the productivity savings that may be realized with tech that does it right the first time.
Summary
With a dozen good reasons to consider DaaS, now may be the right time to explore it further. HP DaaS team reps are poised to help you discover the potential efficiency and cost savings that you and your company may realize. If you want to get started, contact an HP DaaS rep today for a personalized assessment of your needs.
About the Author: Linsey Knerl is a contributing writer for HP Tech@Work. Linsey is a Midwest-based author, public speaker, and member of the ASJA. She has a passion for helping consumers and small business owners do more with their resources via the latest tech solutions.
