Rated 5 out of
5
by
Anonymous from
WOW
Love the unit and speed.
Date published: 2026-07-31
Rated 1 out of
5
by
Tammy92 from
Very Disappointed
I had an extremely disappointing experience with HP. Their return and refund process was far more difficult than it should have been. Trying to cancel my order turned into a frustrating, time-consuming ordeal, with confusing instructions, long wait times, and poor communication from customer service.
Instead of making the process simple and customer-friendly, I felt like I had to jump through endless hoops just to request a refund. Every step seemed to create another obstacle, making an already frustrating situation even worse.
I expected a company like HP to stand behind its products and provide an efficient return process, but my experience was the complete opposite. If you’re considering purchasing from HP, be aware that if you need to return an item or cancel an order, the process may be much more difficult than expected. Based on my experience, I would hesitate to purchase from HP again.
Date published: 2026-07-28
Rated 5 out of
5
by
Anonymous from
The only brand of computer I'll ever own. I've owned several HP's over the years.
The only brand of computer I'll ever own.
Date published: 2026-07-09
Rated 4 out of
5
by
Anonymous from
5th HP laptop
We generally like HP laptops. Still getting use to this new one. It's a little bigger than I thought but so far so good.
Date published: 2026-07-04
Rated 3 out of
5
by
Swyft84 from
Returned
I sent it back before i even recieved it
Date published: 2026-06-23
Rated 5 out of
5
by
Anonymous from
Nice Laptop
Very pleased with my HP OmniBook Laptop. Worked right out of the box easy setup. Overall, I am very happy! Thank you
Date published: 2026-06-21
Rated 5 out of
5
by
Day tripper from
I am 72 years young and love my newer HP Omni book. Easiest set up ever!
Easy to use graphics great also very fast compared to my old 10 year computer.
Date published: 2026-06-20
Rated 5 out of
5
by
Anonymous from
Size doesn’t always matter.
I had misgivings about going a size smaller with a new laptop but I am so happy that I did. I have a little more desk space so that’s a plus. The laptop picture is so clear, bright and colors are so vibrant that they almost jump out at you. I don’t know why I waited so long. Thank you HP for your excellent products and service. I’ve always been a happy customer.
Date published: 2026-06-18
Rated 5 out of
5
by
Merle90 from
Great laptop
Good computer, runs smoothly, touch screen works well. Hopefully it can last me a while, my last laptop was only 2 years old and ran out of space completely when I updated to Windows 11. Bummer when the system takes the entire bit storage you have on there.
Date published: 2026-06-18
Rated 2 out of
5
by
Anonymous from
Promises NOT kept
I have only used it for a month but frankly I haven't noticed many improvements over the HP laptop I bought 7 years ago.
The battery performance (which is supposedly AI managed) is mediocre at best. A single charge doesn't last more than 6 or 7 hours use, and I only use it for navigating internet: no games, no video.
The face recognition software? My dog recognizes my face better than HP Omnibook.
My take? Move on, it is pure hype
Date published: 2026-06-16
Rated 5 out of
5
by
Anonymous from
The new HP Omnibook 5 16 inch 16GB
Still doing well,but i wish y'all had a 14 inch.
Date published: 2026-06-11
Rated 1 out of
5
by
Laura in SC from
Disappointed
I received my new laptop a few weeks ago, but only started setting it up a couple of days ago. I transferred my files from my older laptop and I can't open many of them. Also Windows Office Home 2024 came with my computer, but it's not working. I tried calling technical support and after an hour the person was unable to help me and transferred me to someone else. After another 45 minutes, I was disconnected. Then I tried the chat helpline and that person asked me several times for my email address and phone number. Then they suggested that I log out of my email account and log back in. I wasn't having any issues with my email account. Absolutely fed up with their abysmal tech support and totally regretting buying and HP lap top.
Date published: 2026-06-08
Rated 5 out of
5
by
Bama OG from
Easy Peasy
Easy HP setup, my software took a lot longer install...
Date published: 2026-06-06
Rated 1 out of
5
by
MikeDe from
Does not work well with copilot
This product does not work well with copilot. I will be returning it and purchasing a different model.
Date published: 2026-05-21
Rated 5 out of
5
by
Anonymous from
boot time or startup time
Computer runs great and easy to use. My main complaint is the time it takes to start up so it is ready to use. I had called 'My friend" to speed up process but am still having the same nuisance, Other than that its a great product.
Date published: 2026-05-20
Rated 4 out of
5
by
Anonymous from
OmniBook 5 very good; setup support poor
OmniBook 5 works as advertised. When I needed assistance transferring passwords & payments from Chrome to Edge, 3 tiers of HP support couldn't handle. I was transferred to an "expert" tier which wanted to charge $50 for a solution. This is despite paying for 3 years extended Care Pack coverage and purchasing HP PC's and printers in the past. So much for loyalty and common sense!
Date published: 2026-05-05
Rated 4 out of
5
by
Lena M H from
Practicality of Omnibook 5
While Omnibook 5 is practical size with acceptable functions, the lack of memory card slots and touch screen makes the it less user friendly. I regret the purchase.
Date published: 2026-04-27
Rated 1 out of
5
by
Upset C9nsumer from
Never again
Never again! Purchased a 900+ dollar laptop, waited almost a month and when it finally arrived, I couldn't use it. The screen wouldn't work. There is no way that I was going to "fix" a brand new computerbor pay anything else. I sent it back. Never again.
Date published: 2026-04-26
Rated 5 out of
5
by
Kmomma3 from
Great fit for me
Love the size, weight, and option on the laptop.
Date published: 2026-04-22
Rated 3 out of
5
by
GW1800 from
Very poor, nonexistent user manual.
It would be nice if HP would supply an actual users manual instead of a "flyer" in multiple languages that doesn't even show the basics of the keyboard layout.
I even called HP support asking about a manual and was told there is nothing available, not even online.
Date published: 2026-04-18
Rated 5 out of
5
by
jksun from
Just what I needed.
Laptop for work, great price, simple to seet up and use.
Date published: 2026-04-16
Rated 4 out of
5
by
Anonymous from
Nice laptop
Nice laptop. Clear screen. Decent battery life. Speedy enough. Just wish it had a lit keyboard.
Date published: 2026-04-16
Rated 5 out of
5
by
TJClass from
Well Worth the Purchase
Great price, online order quick and easy, shipped fast, quick delivery.
Date published: 2026-04-11
Rated 1 out of
5
by
Lauren 1 from
The computer quit working after two weeks
Currently I'm in the process of returning for a full refund.
Date published: 2026-04-08
Rated 4 out of
5
by
Anonymous from
Hardware Harmony. Software Satisfactory. Price Perfect.
Should really start off by saying that when you're looking for a good laptop it's usually very hard to find one that's just right for just the right price. Even harder when you're having to sort through the seemingly endless options available in the market of PCs today. Although, it's always possible to narrow the search down to those handful that are good and make no mistake this is the one that'll prove itself the one you'll actually buy. Whether you're one of those lucky ones (like myself) that got it for less than half its original price when it was on a special sale. Or the rest who bought it at full price.
Rest assured because you'll be receiving a computer that does what you'll need it to do and then some. With full high-definition display that'll let you see all you'll ever need to with no problem. With full high-quality speakers that'll let you hear all you'd ever need to with no issue. A keyboard that makes typing about as easy as it'd ever be. A touchpad that makes scrolling and moving the cursor about as good as you'd imagine it'd ever be.
The hard drive lets you keep all the digital memories you've made and will make very comfortably with just how large in size it all is. All the world's data is available to you with a wi-fi adapter that makes connecting easier than it's ever been before. Just make sure you have the internet connection ready since that's sold separately. Don't worry about outages because the built-in battery will keep the machine charged all throughout. Do all you can and worry less about lag with many cores that process it all for you with no issue.
Comes with plenty of software pre-installed that'll let you take care of work and enjoy yourself in play seamlessly so. Just be aware that not all of it's all you'd need and not all of it's all you'd want. Be mindful of what you have installed and uninstalled for that very reason. Moreover, since a lot of it's proprietary software so it's not free. Most of the software that'd work best on the default OS of this device will be proprietary and will be sold separately so remember that too. Overall, it's still worth the buy since you'll be needing this versatility and portability when you'll be doing anything almost anywhere in our world today.
Date published: 2026-04-07
Rated 4 out of
5
by
Khood from
Great buy
My daughter is a high school student and uses it at home doing her homework. She loves it.
Date published: 2026-03-30
Rated 5 out of
5
by
Anonymous from
Great Laptop!
This is a great laptop. No problems, long battery.
Date published: 2026-03-25
Rated 2 out of
5
by
Shinds from
VERY POOR AFTER SALE SERVICE
I WILL NEVER PURCHASE ANOTHER HP PRODUCT. I purchased this as a gift for someone but the external came damaged. I made numerous failed attempts to contact Customer Service. I even provided them with my after purchase experience and never heard back. It appears the external damage didn’t affect the functionality.
Date published: 2026-03-14
Rated 5 out of
5
by
AvnCbtVet from
Great Little Laptop
This 5 16 is a great little laptop for the price. It is light and very quick
Date published: 2026-03-13
Rated 5 out of
5
by
Clifford N from
Retired Homeowner
I purchase a new HP Laptop every 4-5 years. The Omni 16 is great.great full size keyboard, screen size and speed. Display is clean and rich color. Overall a great machine
Date published: 2026-03-07
Rated 5 out of
5
by
Piopiopio from
Happy
My son love it
Date published: 2026-02-28
Rated 5 out of
5
by
SHolanda from
New Purchase
Great product, started right up and configured/operated as expected. Great throughput. A few challenges loading the printer drivers but all is good now. Would definitely buy again.
Date published: 2026-02-27
Rated 5 out of
5
by
Davidte from
Last one I hope
I have had HP computers forever it seems. They are always reliable and easy to use. My last one lasted years. The only reason for this new one is the hardware that was needed to run 11. so far so good. I expect I will not need a new one in the years I have left.
Date published: 2026-02-25
Rated 5 out of
5
by
RPLfol from
Fast and Trouble Free
Performs as expected and surpasses my previous HP machine by leaps and bounds. No issues and easy initialization and startup.
Date published: 2026-02-23
Rated 1 out of
5
by
J M KENNEDY from
NEVER DELIVERED
NEVER ANSWERED MY EMAIL ON WHY IT WAS LOST / STUCK IN SHIPPING?? CANCELLED WITH HP.COM!! FILED A DISPUTE?? I LIKE OUR HP PRINTERS. WILL ONLY BUY HP DEVICES AT LOCAL STORES!! JMK
Date published: 2026-02-20
Rated 4 out of
5
by
Anonymous from
difficulty setting location, other
I have been unable to set the OPENING screen to MY location, and/or eliminate the "information" boxes such as the quiz.
By NO MEANS eliminate the "one drive" link, even IF you do NOT use the cloud, as doing THAT turns the computer into an expensive brick; (I found that out with a tower model earlier, with the same OS.)
Otherwise, other than NOT having enough USB ports, it is a good machine; adding a USB hub solves the problem, OR you could use the built in "wireless" for accessory connections.
Date published: 2026-02-20
Rated 5 out of
5
by
nissim from
good qaulity
great performance
Date published: 2026-02-19
Rated 5 out of
5
by
gofo from
the porchase again
recommend 100%
Date published: 2026-02-18
Rated 3 out of
5
by
Not for me to say from
Terms and Conditions
Sorry but not in agreement with your terms and conditions.
Date published: 2026-02-16
Rated 4 out of
5
by
Anonymous from
Strange
It's working ok, from time to time I have to restart because the response gets real slow, or the printer does recognize print file created on notebook
Date published: 2026-02-09
Rated 5 out of
5
by
CharlesGary from
Great Home Computer
The laptop is fast and has plenty of storage. The screen is very clear and having a touch screen is an advantage.
Date published: 2026-02-08
Rated 5 out of
5
by
TommyTerry from
It's pretty cool.
I mostly use it for school, but it works great. I love the lighted keyboard and it looks awesome!
Date published: 2026-02-07
Rated 1 out of
5
by
KDickmann from
Windows 10 Pressure
I felt pressured to get a new machine because of Windows 10 support ending. Then, support was extended and I have not unboxed the new machine as a result. Wish I had waited to purchase.
Date published: 2026-02-03
Rated 5 out of
5
by
DE S from
Wonderful replacement
Replaced a 17" with this 16 inch and transfred all files. New one is super fast .
Date published: 2026-01-24
Rated 1 out of
5
by
R Ram from
DO NOT BUY!
Horrible performance. Firstly when I ordered it I specifically selected 12GB RAM. It shipped with 8GB instead. To make things worse, when the computer is on and no apps are running, 80% of the RAM is used. Contacted HP support and they *generously* offered to take it back (minus 15% restocking), and to charge DOUBLE to get the exact one except with 12GB RAM instead. Waste of money. Be warned.
Date published: 2026-01-24
Rated 5 out of
5
by
Anonymous from
Five Stars All Around
We love this laptop! The setup was quick and easy right out of the box, and everything runs smoothly. It works great for everything we need, and the screen size is perfect. We’ve been so happy with it and would definitely recommend it to anyone looking for a reliable, easy-to-use laptop.
Date published: 2026-01-24
Rated 5 out of
5
by
D. Perry from
The Right Laptop
So happy with my new HP. This is replacing my old 15.6 pavilion laptop which I had for 6 years. This laptop is lighter, runs quiet, has the backlight keyboard and touch screen...what more could you want. Perfect for working from home.
Date published: 2026-01-22
Rated 1 out of
5
by
coldfoot57 from
Missing
When I ordered, it was suppose to include Intel 7
Date published: 2026-01-20
Rated 1 out of
5
by
Izzy26 from
Not happy with the speed
very slow when opening apps and navigating around.
Date published: 2026-01-20
Rated 4 out of
5
by
VINCE58 from
HP OmniBook 5 16 inch Laptop PC
nice laptop for the monies bought on sale. Easy tso set up use.
Does what i need
Customer service from HP not good
Date published: 2026-01-19