DIGITAL
- Remote problem diagnosis and support
- Next business day[1] onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and tools
HP 3 year Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp is rated
out of
5 by
13.
Rated 5 out of
5
by
Lynn424242 from
Crystal clear!
This laptop is everything I expected except for one thing. The screen is so sharp, so crisp, I actually have to dim the brightness setting. What a relief to my eyes!
Date published: 2020-12-14
Rated 4 out of
5
by
Deeks from
HP products still working good for me.
I bought this a month ago. Had a pro series that lasted 2 years and thought it was time for another. Paid almost double for this, wish I had known they took away the insert key, I use it a lot. There is a workaround using function e, but now involves two key instead of one. Also would have been nice to provide an adapter as it only has one standard usb and two min c ports. Other than that, good computer.
Date published: 2020-07-18
Rated 5 out of
5
by
Big Pappa from
Laptop
I lIKE IT! A lot, I bought another HP Pavilion for my girlfriend
Date published: 2020-06-09
Rated 1 out of
5
by
davisstudent from
Extremely confusing which to pick - no help frm HP
Extremely difficult to figure out which warranty to choose for a new HP laptop. Searching for care, there are several different options with the identical title and description but with vastly different prices. HP Customer Support recommended the most expensive one but couldn't tell me any difference in applicability, coverage, or if/how they were different. Very disappointed in the whole experience.
Date published: 2020-02-10
Rated 2 out of
5
by
emmanuel27 from
not to happy
i bought the computer about a month and it give me the what you call online black screen of death it wont let me do anything anf it freeze up got to let the battery fully die then it come back on happen manny time so put the computer to side sience i so busy
Date published: 2019-09-12
Rated 5 out of
5
by
johnpapcpa from
bought this a month ago really great program need the in home warranty service.
Date published: 2019-05-22
Rated 5 out of
5
by
Griff Dixcy from
Can't afford not to have this support.
I have had this feature on my previous machine, and when I had a problem, HP came to my house and fixed it. I would never buy a high end computer without buying this onsite support.
Date published: 2019-03-18
Can the care pack "item code UB0E4E" be purchased with these notebooks "HP 840 G10, X360 1040 G10 and ZBook 16 G10 fury"? will it be compatible with these notebooks?
The HP Care Packs on the HP US store site are valid in the US only. For assistance in South Africa please visit this link: https://www.hp.com/za-en/contact-hp/how-to-buy.html
Date published: 2024-02-20
