DIGITAL
- Remote problem diagnosis and support
- Next business day[1] onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and tools
HP 1 year Post Warranty Next Business Day Response Onsite Notebook Hardware Support is rated
out of
5 by
3.
Rated 1 out of
5
by
JM 608 from
Notification of start
I haven't received any acknowledgment of coverage and I needed a support question answered. You need to extend my coverage to a year from when it is active.
Date published: 2023-10-18
Rated 2 out of
5
by
LFP8387 from
Pretty basic computer
My business-level HP computer had a failure while I was traveling, and I needed a computer immediately, so I bought a Pavillion at Best Buy. It works, but everything works differently. Best features: light and long battery. Worst: Missing many of the features I'm used to. And it has Windows, but it is Windows 10S which bars download of Chrome, forcing me to use Edge, which I HATE. I can get to google, but it isn't easy.
Date published: 2019-09-20
