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HP Smart Tank 5000 All-in-One Printer

HP Smart Tank 5000 All-in-One Printer

ENERGY STAR | Home

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Product # 5D1B6A#B1H
  • Special Limited Time Buy!
  • Print, scan, copy, wireless
  • Up to 2 years of ink in the box
  • Simple and affordable printing for everyday documentsSee all Specs
Engineered for Sustainability
3% back in HP Rewards
Add an HP Care Pack to protect your new device

Included

    • Remote problem diagnosis and support
    • Replacement arrives the next business day[1]
    • Shipping costs included
    • Complete service coverage
    • Access to electronic support information and services
    • Remote problem diagnosis and support
    • Replacement arrives the next business day[1]
    • Shipping costs included
    • Complete service coverage
    • Access to electronic support information and services

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    The perfect refillable tank printer for everyday printing. Designed to be intuitively smart and offers ultra-low cost printing. The HP Smart Tank 5000 comes with up to 2 years of ink, giving families flexibility to print all they need. Stay connected with worry free Wi-Fi and easy setup using HP app.
    Best for families or work from home professionals who print a lot everyday: Print color documents like business records and school projects.

    Affordable printing with loads of ink [3]

    Up to two years of ink in the box keeps you printing at a fraction of the cost.[3,8] Print up to 6000 black or color pages of vibrant graphics and crisp text. Low on ink sensors will prevent printhead damage

    Ready when you are

    Easy to print, scan and mobile fax from any device with best-in-class print app[4,1] Stay connected and keep printing with self-healing Wi-Fi[4] Print and scan on the go from any mobile device[5]

    Conveniently intuitive

    Easy mobile-guided setup [5] Color-coded, mess-free recyclable bottles for easy refills[7] Save energy with HP Auto-On/Auto-Off technology[6]

    Join HP in protecting our planet for the future.

    Sustainable design made from recycled printers and other electronics-more than 45% recycled plastic.[10] Choose HP branded sustainably sourced FSC® certified paper to help stop deforestation and protect wildlife. EPEAT Silver certified printer: an environmentally conscious choice.

    Mobile-guided, seamless setup

    Use the guided, step-by-step animations to quickly set up your printer.5

    Smart buttons

    Easily manage tasks with smart buttons that illuminate and guide you through the printing process.

    Low-on-ink sensors

    Easily monitor and maintain ink levels with integrated ink sensors

    Self-healing Wi-Fi®

    Get fast and reliable connections using self-healing Wi-Fi®.4

    HP Smart Advance

    Print and scan from your phone. Enjoy advanced scanning with HP Smart Tank.5

    HP Auto On/Auto Off technology

    Turn your printer on when you need it and off when you don't.6

    Engineered for high-volume printing

    Get up to 6000 color or black pages of ink bottles included.10

    Spill-free ink refill experience

    HP’s innovative ink bottle design delivers the cleanest and easiest refill experience for HP Ink Tanks.12

    Exceptional HP quality

    Count on dark, crisp text, and get vibrant color graphics for all your prints.

    HP Wolf Essential security

    Safeguard your documents and memories right out of the box with critical protection against cyber-threats.

    Enhanced ID Copy

    Easily detects and copy IDs, and print on one page.

    All-in-one versatility

    Get the features you need for work and other tasks with copy, and scan functions.

    Technical details

    Functions

    Print, copy, scan

    Print Speed - Black (ISO, laser comparable)

    Up to 10 ppm

    Print Speed - Color (ISO, laser comparable)

    Up to 5 ppm

    Resolution (black)

    Up to 1200 x 1200 rendered dpi

    Resolution (color)

    Up to 4800 x 1200 optimized dpi color (when printing from a computer and 1200 input dpi)

    Monthly duty cycle

    Up to 3,000 pages
    Duty cycle is the maximum number of pages that can be printed in a month, but this page volume is not recommended on an ongoing basis.

    Recommended monthly page volume

    200 to 800
    HP recommends the number of pages printed not exceed the recommended monthly page volume for optimum device performance.

    Print Technology

    HP Thermal Inkjet

    Display

    1.2-inch iCON LCD Display

    Processor speed

    980 MHz

    Number of print cartridges

    4 (1 each black bottle, set of 3 color bottles)

    Replacement cartridges

    North America: HP 32XL 135-ml Black Original Ink Bottle 1VV24AN; HP 31 Cyan Original Ink Bottle 1VU26AN; HP 31 Magenta Original Ink Bottle 1VU27AN; HP 31 Yellow Original Ink Bottle 1VU28AN. For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies .

    Compatible ink types

    Pigment-based (black); Dye-based (color)

    Print languages

    HP PCL 3 GUI; HP PCLm (HP Apps/UPD); URF (AirPrint)

    Automatic paper sensor

    No

    Paper trays, standard

    1

    Paper trays, maximum

    1

    Mobile Printing Capability

    HP Smart app; Apple AirPrint; Mopria Print Service; HP Print Service Plugin (Android printing); Wi-Fi Direct Printing

    Connectivity, standard

    1 Hi-Speed USB 2.0 (device); 1 Wi-Fi 802.11b/g/n; 1 Wi-Fi Direct

    Security management

    No

    Memory, standard

    64 MB Integrated DDR1

    Printer management

    No

    Minimum system requirements

    Apple® macOS 10.15 Catalina, macOS 11 Big Sur, macOS 12 Monterey; 2 GB HD; Internet required, macOS 13 Ventura; macOS 14 Sonoma; macOS 15 Sequoia
    Microsoft® Windows® 11, 10; 2 GB available hard disk space, Internet connection, Microsoft® Internet Explorer or Edge.

    Compatible operating systems

    Windows 11; Windows 10; macOS 10.15 Catalina; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; macOS 14 Sonoma; macOS 15 Sequoia

    Hard disk

    No

    Paper handling input, standard

    100-sheet input tray

    Paper handling output, standard

    30-sheet output tray

    Duplex printing

    Manual (driver support provided)

    Envelope input capacity

    Up to 10 envelopes

    Borderless printing

    Yes (up to 8.5 x 11 in, 210 x 297 mm)

    Finished output handling

    Sheetfed

    Media sizes supported

    Letter; legal; 4 x 6 in; 5 x 7 in; 8 x 10 in; No. 10 envelopes

    Media sizes, custom

    3.5 x 5 in to 8.5 x 14 in

    Media types

    Plain paper, Matte Brochure Papers, Glossy Brochure Papers, Photo papers, Envelopes, Other specialty inkjet papers

    Recommended media weight

    20 lb

    Supported media weight

    Plain paper: 16 to 24 lb; Envelopes: 20 to 24 lb; Cards: up to 110 lb; Photo paper: up to 80 lb

    Scanner type

    Flatbed only

    Scan file format

    JPG; PDF; PNG; TIFF; HEIF

    Scan resolution, hardware

    Up to 1200 x 1200 dpi

    Scan resolution, optical

    Up to 1200 dpi

    Scan size (flatbed), maximum

    8.5 x 11.69 in

    Digital sending features

    Scan to file (from software); HP Smart Tasks

    Digital send file Formats

    JPG; PDF

    Copy resolution (black text)

    Up to 600 dpi

    Copy resolution (colour text and graphics)

    Up to 600 dpi

    Copy reduce / enlarge settings

    Via HP Smart app

    Copies, maximum

    Up to 99 copies

    Power

    Input voltage 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz). High voltage: Input voltage 200 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3Hz)

    Power consumption

    0.109 watts (manual-Off), 3.023 watts (ready), 1.096 watt (sleep)

    Energy efficiency

    EPEAT® Silver registered in the U.S.

    Operating temperature range

    41 to 104°F

    Operating humidity range

    20 to 80% RH

    Software included

    HP Printer Software, Printer will work with the Smart Tank 5100 series firmware.

    Warranty

    One-year or 30,000 pages limited hardware warranty, whichever is earlier from the date of purchase; user replaceable parts have separate warranty periods. For more info, please visit us at https://support.hp.com .

    Dimensions (W X D X H)

    17.11 x 14.23 x 6.19 in

    Dimensions Maximum (W X D X H)

    17.11 x 22.86 x 10.21 in

    Weight

    11.09 lb

    Package weight

    15.89 lb

    What's in the box

    HP Smart Tank 5000 All-in-OnePrinter; HP 32XL Black Original Ink Bottle (135ml); HP 31 Cyan Original Ink Bottle (50ml); HP 31 Magenta Original Ink Bottle (50ml); HP 31 Yellow Original Ink Bottle (50ml); HP Black Printhead; HP Tri-color Printhead; Setup Guide, Reference Guide, Ink Caution flyer; Regulatory flyer; Warranty flyer; Power Cord; For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies .

    Sustainability Impact

    45% post-consumer recycled plastic; ENERGY STAR® certified; EPEAT® registered

    Wireless capability

    Yes, built-in Wi-Fi 2.4G, Wi-Fi Direct
    HP Smart Tank 5000 All-in-One Printer is rated 4.3 out of 5 by 392.
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    Rated 5 out of 5 by Crisco269 from Great copy quality Complete package, delivered quickly, quick set up
    Date published: 2025-02-16
    Rated 1 out of 5 by ADK6930 from SLOW printer! Disappointed Horrible printer. It is VERY slow. It sounds like an old laser printer from years ago going back and forth. It takes forever to print one page! Not happy at all with this printer. Very disappointed.
    Date published: 2024-12-01
    Rated 3 out of 5 by Novella Montoya from Setting up Didn’t like the setup
    Date published: 2024-10-08
    Rated 3 out of 5 by Montserrat W.i from Little monster Excellent printer easy install . Hp customer service is great ..
    Date published: 2024-09-04
    Rated 2 out of 5 by Shayor from Purchase Regrets Horrible setup. Scanner doesn't work. Have to keep uninstalling and reinstalling HP app and scanner still isn't working. System setup keeps asking for a CD to complete scanner setup, which didn't come with the printer. AI support chat is useless due to limited troubleshooting question/answer function. Only thing this printer does is print. All other functionalities are useless because they don't work no matter how many times the app is uninstalled and reinstalled. Also it prints at snail speed. Starting to regret buying this printer.
    Date published: 2024-07-28
    Rated 4 out of 5 by Timluds from Good printer for the $$ I’ve been using our new HP Smart Tank 5103 printer for a month now. There are several features I love: 2 years worth of ink included. No need to constantly buy ink cartridges. Print quality is amazing; I’ve printed multiple photos already and they are definitely sharp and clear enough to use as art in my apartment. The unit is light and compact. It was very difficult to get it to connect wirelessly to my WiFi. I had to spend a lot of time over 3 days to get it to find the WiFi signal. I reset everything multiple times and finally on day 3 it found it. The printer is slow and very noisy. Since it’s only me in the office, I can handle it but I really expected this high quality printer to be quieter. Overall I’m happy with the purchase; just wish a couple of things were better about it
    Date published: 2024-07-24
    Rated 5 out of 5 by katysky13 from Smart Tank 5103 perfection HP knows! I was looking for good quality - low cost ink printer and I sure found it. The Smart Tank 5103 was the perfect addition to my home office, I can print documents from my phone and any device at home, with the same quality as any other printer, even better. The setup was very fast and easy and the use is even more. I recommend this printer to anyone who want to save money in ink cartridges.
    Date published: 2024-07-23
    Rated 5 out of 5 by Sadeeb631 from Goodbye ink cartridges The main selling point or me on this was the tank system. So far it seems so much more cost effective to use the bottles and tanks rather than a cartridge. Everything else with this printer works flawlessly. Zero issues with up and it’s a breeze to use from my phone to print photos or documents. I would definitely recommend this printer.
    Date published: 2024-07-12
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    Will this printer, HP Smart Tank 5000 All-in-One Printer print double sided?

    Asked by: SirParry
    No, this HP Smart Tank 5000 All-in-One Printer is not a duplex printer.
    Answered by: HP Team Grant
    Date published: 2023-11-22

    Will the ST 5000 work with Mac OS 15.1. If not which printers of HP will?

    Asked by: jim 2
    Thank you for your question! Yes, the HP Smart Tank 5000 All-in-One Printer and the HP Smart App printing app will be compatible with macOS 15.1.
    Answered by: HP Team Grant
    Date published: 2024-11-19

    Does this copier have faxing capability 

    Asked by: Pumper 2.0
    Hello. Thanks for your question. This HP Smart Tank 5000 Printer does not have a landline fax function. You can use Mobile Fax. Mobile fax is where you can send faxes through the HP Smart app on your smartphone, tablet, or computer. If you need to send or receive faxes, you can use a service like eFax. Here are more details about the mobile fax: https://www.hpsmart.com/us/en/mobile-fax Here is a video: https://www.youtube.com/watch?v=NvDAYa1nZzw If you would like a landline fax function, we recommend looking at the HP Smart Tank 7602 printer.
    Answered by: HP Live Expert Cheri
    Date published: 2024-02-24

    I keep getting an error message of "driver unavailable" when trying to connect the printer to my Surface Pro 9 which has a Windows 11 OS. What is the solution for this problem?

    Asked by: Clark Fry
    We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
    Answered by: HP Live Expert Cheri
    Date published: 2024-02-05

    Can you use a memory card or memory stick with the HP Smart Tank 5000 All-in-One Printer when scanning

    Asked by: saab93
    Hello. Thanks for your question. No, the HP Smart Tank 5000 All-in-One Printer does not have a memory card slot for scanning.
    Answered by: HP Live Expert Cheri
    Date published: 2024-11-23

    Can i buy a power cable if I have lost mine?

    Asked by: djstavrop
    Hello. Thanks for your question. The HP Smart Tank 5000 printer power cord part number is 8121-1798. You can try searching on the internet with the part number.
    Answered by: HP Live Expert Cheri
    Date published: 2025-02-18

    does it double side print?

    Asked by: Carl C.
    Hello. Thanks for your question. You would need to manually turn the paper over with this HP Smart Tank 5000 All-in-One Printer.
    Answered by: HP Live Expert Cheri
    Date published: 2024-04-14

    What are the physical dimensions of this product?

    Asked by: yovinny123
    Hello. Thanks for your question. The dimensions of this HP Smart Tank 5000 All-in-One Printer are 17.11 x 22.86 x 10.21 inches.
    Answered by: HP Live Expert Cheri
    Date published: 2024-03-10

    Is this printer airdrop compatible

    Asked by: AZWAVEMAN
    Hello. Thanks for your question. Airdrop lets you wirelessly share files with other nearby Apple devices. You can use AirPrint to print from your iPad or iPhone with this HP Smart Tank 5000 All-in-One Printer. Here are some instructions on how to set up your printer with AirPrint: https://support.hp.com/us-en/document/ish_1946968-1947068-16
    Answered by: HP Live Expert Cheri
    Date published: 2024-06-01

    how do I scan

    Asked by: kathy011
    Hello, Kathy. Thanks for your question. You can use the scan option on the HP Smart app. Here is more information on the HP Smart app: https://support.hp.com/us-en/document/c03561640
    Answered by: HP Live Expert Cheri
    Date published: 2024-03-02

    Which hp paper it is compatible with for regular printing (not copy) on Letter Size paper? I mainly plan to print things homework and assignments for college.

    Asked by: Anonymous6235!@
    Thank you for your question! The HP BrightWhite24(R), 24 lb, 8.5 x 11 in. (216 x 279 mm), 500 sheets, HPB1124P is a good option for your needs and is available at this link: https://www.hp.com/us-en/shop/pdp/hp-bright-white-inkjet-paper-500-sht-letter-85-x-11-in This paper is recommended for color printing and for high-quality printing for various uses.
    Answered by: HP Team Grant
    Date published: 2024-10-14

    Is this compatible with Windows 7?

    Asked by: GloJea
    Thank you for your question! The HP Smart Tank 5000 All-in-One Printer does not show full compatibility with Windows 7. For available drivers for this printer, please visit this link: https://support.hp.com/us-en/drivers/hp-smart-tank-5100-all-in-one-printer-series/model/2101798222?sku=5D1B6A
    Answered by: HP Team Grant
    Date published: 2024-03-21

    Is all necessary ink included in purchase?

    Asked by: 4Brisbane
    Thanks for your question! The HP Smart Tank 5000 includes all of the ink required for it to function. It includes the HP 32XL Black Original Ink as well as the HP 31 Original Ink Bottle in Cyan, Magenta, and Yellow.
    Answered by: HP Team Rahmique
    Date published: 2024-02-28

    Does it fax

    Asked by: Jrpprj
    Hello. Thanks for your question. No, the HP Smart Tank 5000 All-in-One Printer does not have a built-in fax feature. However, you can use the HP Smart app for mobile faxing, which allows you to send and receive faxes from your computer, smartphone or tablet.
    Answered by: HP Live Expert Cheri
    Date published: 2024-12-01

    I can't get my new Hp Smart tank 5000 to copy. Why?

    Asked by: debsol57
    Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en Also, HP Smart Friend is available to assist as well. Visit this link for more details: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
    Answered by: HP Team Grant
    Date published: 2025-01-10

    I changed internet provider and i cannot print.

    Asked by: mamarose
    Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en Also, HP Smart Friend is available to assist as well. Visit this link for more details: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
    Answered by: HP Team Grant
    Date published: 2025-01-07

    Hi! Am seriously considering buying this printer. Questions: Is this a plug-and-play as well as wireless? and for printing labels? is this an inkjet printing model? thanks for your help!

    Asked by: hollyjk
    Thank you for your interest in the HP Smart Tank 5000. You can plug it directly to the computer with a USB A to USB B 2.0 cable. Some features will still require you use the HP Smart app to access them. It is not a good option for printing labels. This is an inkjet, and most labels will work better with a LaserJet printer. If you were to print labels using this unit, you would want to make sure the labels say compatible with an inkjet. These are the media weights, Plain paper: 16 to 24 lb; Envelopes: 20 to 24 lb; Cards: up to 110 lb; Photo paper: up to 80 lb, it can handle.
    Answered by: HP Live Expert James
    Date published: 2024-03-14

    Does it come with a document feeder?

    Asked by: Rickyma
    Thank you for your question, the HP Smart Tank 5000 does not feature an automatic document feeder.
    Answered by: HP Team Daniel
    Date published: 2024-12-03

    how to scan from HP smart tank 5000 to HP laptop

    Asked by: Mary8150
    Thank you for your question! For assistance with scanning from HP printers to PC's please visit this link for this HP Support YouTube video: https://www.youtube.com/watch?v=l1zWMVEvMC0
    Answered by: HP Team Grant
    Date published: 2025-01-30

    Is this compatible with the iPhone 14

    Asked by: Willy71
    Thank you for your question! Yes, this HP SmartTank can print from Apple mobile products such as the iPhone. HP recommends downloading the HP SmartApp, for ease of use, scanning, and digital fax options.
    Answered by: HP Team Daniel
    Date published: 2024-06-14

    My new HP printer smart tank 5000 isn't printing in color from a color image from my Mac.

    Asked by: Matt62
    Thank you for your question! For assistance with this contact HP Tech Support at this link: https://support.hp.com/us-en
    Answered by: HP Team Grant
    Date published: 2024-11-25

    Is the printer compatible with Windows 10 and iPad pro operating systems

    Asked by: Karbob
    Thanks for your question. The HP Smart Tank printers will work with both Windows 10 and iOS.
    Answered by: RyanEdens
    Date published: 2024-11-19

    Is there a number to call if you need help to set it up does it really only hold 3 papers?

    Asked by: Sharom
    Hello. Thanks for your question. You can call HP Support at 1-800-474-6836. The HP Smart Tank 5000 All-in-One Printer can hold up to 100 sheets.
    Answered by: HP Live Expert Cheri
    Date published: 2024-01-14

    HOW DO I MAKE A COPY WITH THIS PRINTER ?

    Asked by: Jollene
    Hello. Thanks for your question. Here are some instructions: https://support.hp.com/us-en/document/ish_2385568-2175710-16 If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
    Answered by: HP Live Expert Cheri
    Date published: 2024-03-10

    How do I scan multiple pages in 1 print job? The set up only shows scanner glass

    Asked by: Anonymous
    Hello. Thanks for your question. You would need to scan each page separately on the scanner of this HP Smart Tank 5101 printer. If you want to be able to scan up to 35 pages, we recommend looking at the HP Smart Tank 7301 and 7602 printers.
    Answered by: HP Live Expert Cheri
    Date published: 2024-01-29

    My printer always Prints 2 copies. How do I get it to print just one as default?

    Asked by: Joycezzzz
    Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en Also, HP Smart Friend is available to assist as well. Visit this link for more details: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
    Answered by: HP Team Grant
    Date published: 2025-02-10

    How do I remove a paper jam?

    Asked by: 43flowers
    We are sorry to hear about your challenges. We recommend trying these troubleshooting steps: https://www.youtube.com/watch?v=2eMjSMXmNFU If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
    Answered by: HP Live Expert Cheri
    Date published: 2024-03-04

    Does this support printing from the Linux OS system? Do you offer Linux drivers and is software compatible with Linux?

    Asked by: Barjenk55
    Thank you for your question! For a list of HP Linux drivers please visit this link: https://support.hp.com/us-en/document/bpu00658
    Answered by: HP Team Grant
    Date published: 2024-03-21

    Can this printer be wired

    Asked by: Walt80
    Hello, Walt. Thanks for your question. This HP Smart Tank 5000 printer can connect to your computer with the USB A to B 2.0 cable. If you don't have one, you need to purchase one.
    Answered by: HP Live Expert Cheri
    Date published: 2024-03-11

    What is the difference between the HP Smart Tank 5000 and 5001? according to this site they both come with up to 2 years ink in the box.

    Asked by: jfcooney2
    Thank you for your question! For full product comparisons, it is recommended to open a chat with an HP Live Expert. This forum has limited space to answer questions. However, most HP SmartTank printers will ship with up to 2 years of ink in the box.
    Answered by: HP Team Grant
    Date published: 2024-05-29
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    Return and exchange information
    HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.