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HP Smart Tank 5000 All-in-One Printer

HP Smart Tank 5000 All-in-One Printer

ENERGY STAR | Home
SHOP INK OR TONER

DiscontinuedThis printer has been discontinued. Please shop for associated supplies.

  • Special Limited Time Buy!
  • Print, scan, copy, wireless
  • Up to 2 years of ink in the box
  • Simple and affordable printing for everyday documentsSee all Specs
Product # 5D1B6A#B1H
Engineered for Sustainability
3% back in HP Rewards
The perfect refillable tank printer for everyday printing. Designed to be intuitively smart and offers ultra-low cost printing. The HP Smart Tank 5000 comes with up to 2 years of ink, giving families flexibility to print all they need. Stay connected with worry free Wi-Fi and easy setup using HP app.
Best for families or work from home professionals who print a lot everyday: Print color documents like business records and school projects.

Affordable printing with loads of ink [3]

Up to two years of ink in the box keeps you printing at a fraction of the cost.[3,8] Print up to 6000 black or color pages of vibrant graphics and crisp text. Low on ink sensors will prevent printhead damage

Ready when you are

Easy to print, scan and mobile fax from any device with best-in-class print app[4,1] Stay connected and keep printing with self-healing Wi-Fi[4] Print and scan on the go from any mobile device[5]

Conveniently intuitive

Easy mobile-guided setup [5] Color-coded, mess-free recyclable bottles for easy refills[7] Save energy with HP Auto-On/Auto-Off technology[6]

Join HP in protecting our planet for the future.

Sustainable design made from recycled printers and other electronics-more than 45% recycled plastic.[10] Choose HP branded sustainably sourced FSC® certified paper to help stop deforestation and protect wildlife. EPEAT Silver certified printer: an environmentally conscious choice.

Mobile-guided, seamless setup

Use the guided, step-by-step animations to quickly set up your printer.5

Smart buttons

Easily manage tasks with smart buttons that illuminate and guide you through the printing process.

Low-on-ink sensors

Easily monitor and maintain ink levels with integrated ink sensors

Self-healing Wi-Fi®

Get fast and reliable connections using self-healing Wi-Fi®.4

HP Smart Advance

Print and scan from your phone. Enjoy advanced scanning with HP Smart Tank.5

HP Auto On/Auto Off technology

Turn your printer on when you need it and off when you don't.6

Engineered for high-volume printing

Get up to 6000 color or black pages of ink bottles included.10

Spill-free ink refill experience

HP’s innovative ink bottle design delivers the cleanest and easiest refill experience for HP Ink Tanks.12

Exceptional HP quality

Count on dark, crisp text, and get vibrant color graphics for all your prints.

HP Wolf Essential security

Safeguard your documents and memories right out of the box with critical protection against cyber-threats.

Enhanced ID Copy

Easily detects and copy IDs, and print on one page.

All-in-one versatility

Get the features you need for work and other tasks with copy, and scan functions.

Technical details

Functions

Print, copy, scan

Print Speed - Black (ISO, laser comparable)

Up to 10 ppm

Print Speed - Color (ISO, laser comparable)

Up to 5 ppm

Resolution (black)

Up to 1200 x 1200 rendered dpi

Resolution (color)

Up to 4800 x 1200 optimized dpi color (when printing from a computer and 1200 input dpi)

Monthly duty cycle

Up to 3,000 pages
Duty cycle is the maximum number of pages that can be printed in a month, but this page volume is not recommended on an ongoing basis.

Recommended monthly page volume

200 to 800
HP recommends the number of pages printed not exceed the recommended monthly page volume for optimum device performance.

Print Technology

HP Thermal Inkjet

Display

1.2-inch iCON LCD Display

Processor speed

980 MHz

Number of print cartridges

4 (1 each black bottle, set of 3 color bottles)

Replacement cartridges

North America: HP 32XL 135-ml Black Original Ink Bottle 1VV24AN; HP 31 Cyan Original Ink Bottle 1VU26AN; HP 31 Magenta Original Ink Bottle 1VU27AN; HP 31 Yellow Original Ink Bottle 1VU28AN. For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies .

Compatible ink types

Pigment-based (black); Dye-based (color)

Print languages

HP PCL 3 GUI; HP PCLm (HP Apps/UPD); URF (AirPrint)

Automatic paper sensor

No

Paper trays, standard

1

Paper trays, maximum

1

Mobile Printing Capability

HP app; Apple AirPrint; Mopria Print Service; HP Print Service Plugin (Android printing); Wi-Fi® Direct Printing

Connectivity, standard

1 Hi-Speed USB 2.0 (device); 1 Wi-Fi 802.11b/g/n; 1 Wi-Fi Direct

Security management

No

Memory, standard

64 MB Integrated DDR1

Printer management

No

Minimum system requirements

Apple® macOS 10.15 Catalina, macOS 11 Big Sur, macOS 12 Monterey; 2 GB HD; Internet required, macOS 13 Ventura; macOS 14 Sonoma; macOS 15 Sequoia
Microsoft® Windows® 11, 10; 2 GB available hard disk space, Internet connection, Microsoft® Internet Explorer or Edge.

Compatible operating systems

Windows 11; Windows 10; macOS 10.15 Catalina; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; macOS 14 Sonoma; macOS 15 Sequoia

Hard disk

No

Paper handling input, standard

100-sheet input tray

Paper handling output, standard

30-sheet output tray

Duplex printing

Manual (driver support provided)

Envelope input capacity

Up to 10 envelopes

Borderless printing

Yes (up to 8.5 x 11 in, 210 x 297 mm)

Finished output handling

Sheetfed

Media sizes supported

Letter; legal; 4 x 6 in; 5 x 7 in; 8 x 10 in; No. 10 envelopes

Media sizes, custom

3.5 x 5 in to 8.5 x 14 in

Media types

Plain paper, Matte Brochure Papers, Glossy Brochure Papers, Photo papers, Envelopes, Other specialty inkjet papers

Recommended media weight

20 lb

Supported media weight

Plain paper: 16 to 24 lb; Envelopes: 20 to 24 lb; Cards: up to 110 lb; Photo paper: up to 80 lb

Scanner type

Flatbed only

Scan file format

JPG; PDF; PNG; TIFF; HEIF

Scan resolution, hardware

Up to 1200 x 1200 dpi

Scan resolution, optical

Up to 1200 dpi

Scan size (flatbed), maximum

8.5 x 11.69 in

Digital sending features

Scan to file (from software); HP Smart Tasks

Digital send file Formats

JPG; PDF

Copy resolution (black text)

Up to 600 dpi

Copy resolution (colour text and graphics)

Up to 600 dpi

Copy reduce / enlarge settings

Via HP app

Copies, maximum

Up to 99 copies

Power

Input voltage 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz). High voltage: Input voltage 200 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3Hz)

Power consumption

0.109 watts (manual-Off), 3.023 watts (ready), 1.096 watt (sleep)

Energy efficiency

EPEAT® Silver registered in the U.S.

Operating temperature range

41 to 104°F

Operating humidity range

20 to 80% RH

Software included

HP Printer Software, Printer will work with the Smart Tank 5100 series firmware.

Warranty

One-year or 30,000 pages limited hardware warranty, whichever is earlier from the date of purchase; user replaceable parts have separate warranty periods. For more info, please visit us at https://support.hp.com .

Dimensions (W X D X H)

17.11 x 14.23 x 6.19 in

Dimensions Maximum (W X D X H)

17.11 x 22.86 x 10.21 in

Weight

11.09 lb

Package weight

15.89 lb

What's in the box

HP Smart Tank 5000 All-in-OnePrinter; HP 32XL Black Original Ink Bottle (135ml); HP 31 Cyan Original Ink Bottle (50ml); HP 31 Magenta Original Ink Bottle (50ml); HP 31 Yellow Original Ink Bottle (50ml); HP Black Printhead; HP Tri-color Printhead; Setup Guide, Reference Guide, Ink Caution flyer; Regulatory flyer; Warranty flyer; Power Cord; For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies .

Sustainability Impact

45% post-consumer recycled plastic; ENERGY STAR® certified; EPEAT® registered

Wireless capability

Yes, built-in Wi-Fi 2.4G, Wi-Fi Direct
HP Smart Tank 5000 All-in-One Printer is rated 4.2 out of 5 by 412.
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Rated 1 out of 5 by Trimty from HP Smart Tank 5000 AIO Very unpleased with 2 sided print being "manual." I just assumed it would be automatic since my previous HP ENVY 4512 was. Print speed is rediculously slow.
Date published: 2025-06-15
Rated 4 out of 5 by Anonymous from Time It Takes to Print I just recently bought the HP Smart Tank 5101, I love the crisp colors but the machine takes a long time recognizing and printing. The other day it wouldn't print and I had to delete the printer from the computer and redo everything all over again which was a hassle since I was in a time crunch to get documents printed. Other than that, I have only had it installed for two weeks so I cannot give any more insight in the long run of it's performance.
Date published: 2025-06-08
Rated 1 out of 5 by Eldora from Won't buy an HP again Slow printing, noisey. Will never buy an HP again. Back to Epson next.
Date published: 2025-06-07
Rated 2 out of 5 by V. KIRK from Not happy with purchase. Extreme difficulty connecting to the printer to print documents. Unable to print excel and word documents. Can only print PDFs.
Date published: 2025-06-07
Rated 1 out of 5 by #Nor from Not as advertised - will require internet to set up, prints lots of guides but not what is needed. Unable to get printer to operate as advertised. The Wi Fi direct print requires internet access. Information on this is sparse and the ability of Tech Support to assist is limited - requires internet access. I have two tickets trying to get this addressed, both closed by HP Support with problem still occurring. Big issue with HP Support is that they do not understand the situation. First, I bought the printer for work. They want to do a bunch of stuff while I need to work. Time to sit on the phone with them, disconnect from chat and wait to reconnect takes up valuable time. Second all the solutions are cookie cutter or simply follow this guide - this is already not working. Third, the printer keeps printing pages and pages of guides. I have a lot of paper and ink used to print copies of what was already printed.
Date published: 2025-06-05
Rated 1 out of 5 by G. Singleton from Printer was returned. The printer do not work. I was forced to return it.
Date published: 2025-06-05
Rated 5 out of 5 by Crisco269 from Great copy quality Complete package, delivered quickly, quick set up
Date published: 2025-02-16
Rated 1 out of 5 by ADK6930 from SLOW printer! Disappointed Horrible printer. It is VERY slow. It sounds like an old laser printer from years ago going back and forth. It takes forever to print one page! Not happy at all with this printer. Very disappointed.
Date published: 2024-12-01
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Will this printer, HP Smart Tank 5000 All-in-One Printer print double sided?

Asked by: SirParry
No, this HP Smart Tank 5000 All-in-One Printer is not a duplex printer.
Answered by: HP Team Grant
Date published: 2023-11-22

Will the ST 5000 work with Mac OS 15.1. If not which printers of HP will?

Asked by: jim 2
Thank you for your question! Yes, the HP Smart Tank 5000 All-in-One Printer and the HP Smart App printing app will be compatible with macOS 15.1.
Answered by: HP Team Grant
Date published: 2024-11-19

Does this copier have faxing capability 

Asked by: Pumper 2.0
Hello. Thanks for your question. This HP Smart Tank 5000 Printer does not have a landline fax function. You can use Mobile Fax. Mobile fax is where you can send faxes through the HP Smart app on your smartphone, tablet, or computer. If you need to send or receive faxes, you can use a service like eFax. Here are more details about the mobile fax: https://www.hpsmart.com/us/en/mobile-fax Here is a video: https://www.youtube.com/watch?v=NvDAYa1nZzw If you would like a landline fax function, we recommend looking at the HP Smart Tank 7602 printer.
Answered by: HP Team Cheri
Date published: 2024-02-24

I keep getting an error message of "driver unavailable" when trying to connect the printer to my Surface Pro 9 which has a Windows 11 OS. What is the solution for this problem?

Asked by: Clark Fry
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2024-02-05

Can you use a memory card or memory stick with the HP Smart Tank 5000 All-in-One Printer when scanning

Asked by: saab93
Hello. Thanks for your question. No, the HP Smart Tank 5000 All-in-One Printer does not have a memory card slot for scanning.
Answered by: HP Team Cheri
Date published: 2024-11-23

Can i buy a power cable if I have lost mine?

Asked by: djstavrop
Hello. Thanks for your question. The HP Smart Tank 5000 printer power cord part number is 8121-1798. You can try searching on the internet with the part number.
Answered by: HP Team Cheri
Date published: 2025-02-18

does it double side print?

Asked by: Carl C.
Hello. Thanks for your question. You would need to manually turn the paper over with this HP Smart Tank 5000 All-in-One Printer.
Answered by: HP Team Cheri
Date published: 2024-04-14

What are the physical dimensions of this product?

Asked by: yovinny123
Hello. Thanks for your question. The dimensions of this HP Smart Tank 5000 All-in-One Printer are 17.11 x 22.86 x 10.21 inches.
Answered by: HP Team Cheri
Date published: 2024-03-10

Is this printer airdrop compatible

Asked by: AZWAVEMAN
Hello. Thanks for your question. Airdrop lets you wirelessly share files with other nearby Apple devices. You can use AirPrint to print from your iPad or iPhone with this HP Smart Tank 5000 All-in-One Printer. Here are some instructions on how to set up your printer with AirPrint: https://support.hp.com/us-en/document/ish_1946968-1947068-16
Answered by: HP Team Cheri
Date published: 2024-06-01

how do I scan

Asked by: kathy011
Hello, Kathy. Thanks for your question. You can use the scan option on the HP Smart app. Here is more information on the HP Smart app: https://support.hp.com/us-en/document/c03561640
Answered by: HP Team Cheri
Date published: 2024-03-02

Which hp paper it is compatible with for regular printing (not copy) on Letter Size paper? I mainly plan to print things homework and assignments for college.

Asked by: Anonymous6235!@
Thank you for your question! The HP BrightWhite24(R), 24 lb, 8.5 x 11 in. (216 x 279 mm), 500 sheets, HPB1124P is a good option for your needs and is available at this link: https://www.hp.com/us-en/shop/pdp/hp-bright-white-inkjet-paper-500-sht-letter-85-x-11-in This paper is recommended for color printing and for high-quality printing for various uses.
Answered by: HP Team Grant
Date published: 2024-10-14

Is this compatible with Windows 7?

Asked by: GloJea
Thank you for your question! The HP Smart Tank 5000 All-in-One Printer does not show full compatibility with Windows 7. For available drivers for this printer, please visit this link: https://support.hp.com/us-en/drivers/hp-smart-tank-5100-all-in-one-printer-series/model/2101798222?sku=5D1B6A
Answered by: HP Team Grant
Date published: 2024-03-21

Is all necessary ink included in purchase?

Asked by: 4Brisbane
Thanks for your question! The HP Smart Tank 5000 includes all of the ink required for it to function. It includes the HP 32XL Black Original Ink as well as the HP 31 Original Ink Bottle in Cyan, Magenta, and Yellow.
Answered by: HP Team Rahmique
Date published: 2024-02-28

Does it fax

Asked by: Jrpprj
Hello. Thanks for your question. No, the HP Smart Tank 5000 All-in-One Printer does not have a built-in fax feature. However, you can use the HP Smart app for mobile faxing, which allows you to send and receive faxes from your computer, smartphone or tablet.
Answered by: HP Team Cheri
Date published: 2024-12-01

I can't get my new Hp Smart tank 5000 to copy. Why?

Asked by: debsol57
Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en Also, HP Smart Friend is available to assist as well. Visit this link for more details: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
Answered by: HP Team Grant
Date published: 2025-01-10

I changed internet provider and i cannot print.

Asked by: mamarose
Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en Also, HP Smart Friend is available to assist as well. Visit this link for more details: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
Answered by: HP Team Grant
Date published: 2025-01-07

Hi! Am seriously considering buying this printer. Questions: Is this a plug-and-play as well as wireless? and for printing labels? is this an inkjet printing model? thanks for your help!

Asked by: hollyjk
Thank you for your interest in the HP Smart Tank 5000. You can plug it directly to the computer with a USB A to USB B 2.0 cable. Some features will still require you use the HP Smart app to access them. It is not a good option for printing labels. This is an inkjet, and most labels will work better with a LaserJet printer. If you were to print labels using this unit, you would want to make sure the labels say compatible with an inkjet. These are the media weights, Plain paper: 16 to 24 lb; Envelopes: 20 to 24 lb; Cards: up to 110 lb; Photo paper: up to 80 lb, it can handle.
Answered by: HP Team James
Date published: 2024-03-14

Does it come with a document feeder?

Asked by: Rickyma
Thank you for your question, the HP Smart Tank 5000 does not feature an automatic document feeder.
Answered by: HP Team Daniel
Date published: 2024-12-03

how to scan from HP smart tank 5000 to HP laptop

Asked by: Mary8150
Thank you for your question! For assistance with scanning from HP printers to PC's please visit this link for this HP Support YouTube video: https://www.youtube.com/watch?v=l1zWMVEvMC0
Answered by: HP Team Grant
Date published: 2025-01-30

Is this compatible with the iPhone 14

Asked by: Willy71
Thank you for your question! Yes, this HP SmartTank can print from Apple mobile products such as the iPhone. HP recommends downloading the HP SmartApp, for ease of use, scanning, and digital fax options.
Answered by: HP Team Daniel
Date published: 2024-06-14

My new HP printer smart tank 5000 isn't printing in color from a color image from my Mac.

Asked by: Matt62
Thank you for your question! For assistance with this contact HP Tech Support at this link: https://support.hp.com/us-en
Answered by: HP Team Grant
Date published: 2024-11-25

Is the printer compatible with Windows 10 and iPad pro operating systems

Asked by: Karbob
Thanks for your question. The HP Smart Tank printers will work with both Windows 10 and iOS.
Answered by: HP Team-Ryan
Date published: 2024-11-19

Is there a number to call if you need help to set it up does it really only hold 3 papers?

Asked by: Sharom
Hello. Thanks for your question. You can call HP Support at 1-800-474-6836. The HP Smart Tank 5000 All-in-One Printer can hold up to 100 sheets.
Answered by: HP Team Cheri
Date published: 2024-01-14

HOW DO I MAKE A COPY WITH THIS PRINTER ?

Asked by: Jollene
Hello. Thanks for your question. Here are some instructions: https://support.hp.com/us-en/document/ish_2385568-2175710-16 If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2024-03-10

how do I scan a document

Asked by: PackerPaula
Thank you for your question! The User Guide for the HP Smart Tank 5000/5100 All-in-One Printer series can be found at this link: https://support.hp.com/us-en/product/setup-user-guides/hp-smart-tank-5100-all-in-one-printer-series/model/2101798222
Answered by: HP Team Grant
Date published: 2025-04-24

How do I get ink replenishment

Asked by: Short round
Thanks for your question. This model will use the HP 32 and HP 31 ink refill bottles. Here is a link to the available options. https://www.hp.com/us-en/shop/mdp/ink-cartridges/hp-32-ink-bottles
Answered by: HP Team-Ryan
Date published: 2025-04-15

Where can I find a black print head for this unit? Mine has broken.

Asked by: adam876m
We are sorry to hear about your issue. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Team Cheri
Date published: 2025-04-06

Is this printer available on a subscription?

Asked by: Toni689
Thank you for your question! The HP Smart Tank 5000 All-in-One Printer is not available for a subscription. The HP Smart Tank 5000 All-in-One Printer is an ink tank printer and does not use ink cartridges.
Answered by: HP Team Grant
Date published: 2025-05-12

How do I scan multiple pages in 1 print job? The set up only shows scanner glass

Asked by: Anonymous
Hello. Thanks for your question. You would need to scan each page separately on the scanner of this HP Smart Tank 5101 printer. If you want to be able to scan up to 35 pages, we recommend looking at the HP Smart Tank 7301 and 7602 printers.
Answered by: HP Team Cheri
Date published: 2024-01-29

My printer always Prints 2 copies. How do I get it to print just one as default?

Asked by: Joycezzzz
Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en Also, HP Smart Friend is available to assist as well. Visit this link for more details: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
Answered by: HP Team Grant
Date published: 2025-02-10
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.