Rated 2 out of
5
by
af70 from
Bad ordering policy
Wasn't happy that I couldn't stop my order even though I wanted to purchase a more expensive laptop. I tried to do this a few hours after placing my order. Also didn't appreciate that I would be charged $81 to return the laptop even though I would have purchased (exchanged) another.
Date published: 2023-12-18
Rated 1 out of
5
by
Narayan R from
Worst display
The display is horrible, I can't believe HP makes this kind of low quality display in 2023. will not recommend this product to friends or family.
Date published: 2023-12-18
Rated 1 out of
5
by
LHPowell from
Waiting for computet
Have not received laptop…lost in transit; it been very frustrating
Date published: 2023-12-18
Rated 5 out of
5
by
Anonymous from
HP computer laptops
Great laptop at a great price.
Date published: 2023-12-18
Rated 3 out of
5
by
MahG from
**Be aware** 15% restocking fee to all returns
They charge 15% restocking fee even on unopened laptop returned under a week of receiving.
Date published: 2023-12-17
Rated 5 out of
5
by
SJBrown from
Happy with this purchase
We are very happy with this purchase. We use it for basic computing needs but it easily fulfills what we need
Date published: 2023-12-17
Rated 1 out of
5
by
Kiran63 from
Worst laptop I have ever brought
Charger not working, speakers not functioning
Date published: 2023-12-17
Rated 1 out of
5
by
Jay88 from
I didn’t like it
The one I got reboots itself every time..and screen quality is very poor
Date published: 2023-12-17
Rated 5 out of
5
by
Happy Mom! from
Fabulous laptop !
I am amazed at how fast this laptop is compared to my old one!! It's fun to use and it was a wonderful surprise gift.
Date published: 2023-12-17
Rated 1 out of
5
by
Jennik from
Not happy
The minute I turned my laptop on it gave me error codes. They were unresolved after 2 hours on the phone with customer support. Now I have to send it in to be serviced when it is a BRAND NEW computer. I feel Hp should send me a brand new one and have to deal with the issues on this one.
Date published: 2023-12-17
Rated 4 out of
5
by
Cheroke from
Seems to be a nice Laptop.
Giving this is a gift for Christmas. I did set it up for them though. Setup was fairly straight forward however I do like it that Windows 11 forces you to create a Microsoft account. This should be a choice not a requirment. I knpw that is the operating system and not HP but I still don't like it.
Date published: 2023-12-17
Rated 4 out of
5
by
ScottyDaddy from
Excellent Laptop for an Excellent Price
Needed a new laptop to replace an aging HP laptop that was unable to upgrade to Windows 11. Very sleek and fast. Only negative is the amount of bloatware included.
Date published: 2023-12-16
Rated 3 out of
5
by
Kharris from
HP laptop
The battery does not last as described. Very disappointed that I have to keep plugging the laptop in.
Date published: 2023-12-16
Rated 4 out of
5
by
Only me 1 from
Laptop performance
Fast and responsive. User friendly.
Date published: 2023-12-16
Rated 1 out of
5
by
Lawgirl2831 from
False advertising
False advertising. Company advertises benefits on Rakuten to gain customers and then refuses to honor their advertisement.
Date published: 2023-12-16
Rated 5 out of
5
by
LondonLuvr 1970 from
Fantastic!
Set up was very easy and quick. Love this HP. I 'retired' another HP that was about 7 or 8 years old. This laptop is far superior to the old one. Just really love it.
Date published: 2023-12-15
Rated 5 out of
5
by
H1962 from
Powerful laptop for the Black Friday price.
Powerful laptop for the Black Friday price.
Date published: 2023-12-15
Rated 1 out of
5
by
Ydys from
Received a smaller one
Received a smaller one
Date published: 2023-12-15
Rated 4 out of
5
by
Ashkew from
Lack of thunderbolt
Great laptop. However, the description could have been better about the lack of a thunderbolt port. I bought this in hopes that I could use a thunderbolt docking station.
Date published: 2023-12-15
Rated 3 out of
5
by
DK$% from
Battery Life Poor
Laptop is OK other than battery life which is poor. I use for browsing the web primarily and no gaming or other power hungry apps. Battery lasts a few hours before requiring charging (which is fast)
Date published: 2023-12-15
Rated 2 out of
5
by
Tom Brady from
Better computers for less money are out there.
Sharp edges poor fit and finish.
Date published: 2023-12-15
Rated 5 out of
5
by
Joyseedee from
Right out of the box perfect.
Right out of the box perfect.
Date published: 2023-12-15
Rated 3 out of
5
by
Josh2023 from
Bad screen. By upgraded screen.
Bad screen quality. It is not crisp. By upgraded screen
Date published: 2023-12-15
Rated 5 out of
5
by
Retired Safetyman from
HP Travel Laptop
My Travel Laptop has a HD and is setup for travel with my wife and and I in our motorhome. I have a MIFI that I use with it, that keeps me in touch with my accounts and updates me on news. Plus I can sort thru pictures and categorize them for future review. The laptop helps make the trip to be more organized and up to date on what is going on inthe world.
Date published: 2023-12-15
Rated 1 out of
5
by
MichaelC318 from
Do Not Recommend
I was excited to receive my new HP laptop. Upon the initial setup, I received a notice:
“Battery Counterfeit Check Error. Non-HP Battery Detected…”
Of course, this was very alarming given I ordered a brand new laptop directly from the HP website. After the initial setup, the screen was dull and seemed slightly out of focus. Compared to my Dell I purchased over 5 years ago, it looked horrible. The return process was easy and the refund was issues in full quickly after I shipped it back. HP sent a prepaid return label. Unfortunately, it was a disappointing experience and I wouldn’t recommend.
Date published: 2023-12-15
Rated 2 out of
5
by
FerMene from
Did not meet my expectations
Did not like it very much for the price I paid for it. My older HP laptop I have for at least 8 years is still working fine comparing to a the laptop.
Date published: 2023-12-15
Rated 5 out of
5
by
U.K. from
I purchased the HP 15" Pavilion customized laptop for my wife for her work and she is happy so far
Not Bad!!!
Date published: 2023-12-14
Rated 3 out of
5
by
Agent-99 from
First bad experience wit HP
I had continuous black screen and other issues just running through the setup. Once I got through the issues, I asked HP to keep my ticket open a week to make sure all is good. No response to that, I received a separate email sayimg my ticket is closed. This is also the only laptop, out of my other four, that a plug and play mic/speaker doesn’t work on. So I'm not convinced the problems are over. Also, the part number on my order was different than part number on box I received. So I'm not even sure if it's the correct laptop.
Date published: 2023-12-14
Rated 4 out of
5
by
Picky user from
Finally
Finally received the laptop that I thought I'd ordered the first time. New one has the features that I need.
Date published: 2023-12-14
Rated 2 out of
5
by
JTemple from
WiFi connecting issues
The computer itself is fine. BUT it will not let me connect to my wireless HP printer. I have followed all the instructions and it still won't connect. Very frustrating. Computer is basically useless without a printer.
Date published: 2023-12-14