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HP OfficeJet Pro 9015e All-in-One Printer w/ bonus 6 months Instant Ink through HP+

HP OfficeJet Pro 9015e All-in-One Printer w/ bonus 6 months Instant Ink through HP+

Energy Star
EPEAT Silver
ENERGY STAR | Small Office
GO TO NEWER MODELSHOP INK OR TONER

DiscontinuedThis printer has been discontinued. Please shop for associated supplies.

Other offers available with the product:

6 months ink + 2 year warranty w/ HP+

FunctionsPrint, copy, scan, fax
  • Faster color print, copy, scan, fax, 2-sided print/scan, mobile/wireless
  • Pro quality color for presentations, brochures and flyers
  • Includes 6 months Instant Ink and more with optional HP+ printing system
  • HP+ requires HP account, internet, works only with original HP ink
  • Dynamic security enabled printerSee all Specs
Product # 1G5L3A#B1H
Engineered for Sustainability
3% back in HP Rewards
Get fast print speeds up to 22 ppm[7], automatic two-sided printing, reliable Wi-Fi® connectivity,[2] and a 250-sheet paper tray. Activate the HP+ Smart Printing System and get 6 free months of Instant Ink[6], extended 2 year warranty[16] and more.
Includes HP+ for 6 free months of Instant Ink and an extended 2-year HP warranty.[6]
This printer is intended to work only with cartridges that have new or reused HP electronic circuitry, and it uses dynamic security measures to block cartridges using modified or non-HP circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP electronic circuitry enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds
This is an HP+ enabled printer. Choose HP+ at product setup to activate benefits. HP+ requires an HP account, ongoing connection to the internet, and exclusive use of Original HP Ink cartridges for the life of the printer. More at:
http://www.hp.com/plus-faq

Designed to save you time

Eliminate steps in repetitive tasks, using Shortcuts.[1] Scan to the cloud, email, and more – in a tap.[1] Create editable, searchable documents scanning from your phone or printer, using Shortcuts.[1] Work fast and hands-free with the 35-page auto-feeder. Get automatic two-sided printing and scanning. Take control of print, scan, copy, and fax jobs with tap-and-swipe ease, using the color touchscreen.

HP+: The Smart Printing System

The optional HP+ printing system is smarter - it keeps itself up to date and ready to print.[10] First 6 months of Instant Ink included[6]; after 6 months, monthly fee applies unless cancelled. HP+ requires an HP account, internet connection, and use of original HP ink for the life of the printer. Print and scan from anywhere with HP Smart app. Enjoy advanced productivity features for 2 years with HP+.[1]

Never run out of ink with Instant Ink[8]

Never run out of ink.[8] Convenient ink cartridge replacements and smart delivery included. Save up to 50% on ink[4] with plans starting at $1.49 a month. Change or cancel Instant Ink any time.[11] Try an Instant Ink subscription free for 6 months[6] when you activate HP+ when setting up your printer. Help us put plastic back into printers with prepaid recycling service included.[15]

Enhanced security, reliable connections

Reduce interruptions with self-healing Wi-Fi™ that keeps you connected.[2] Get security essentials to help maintain privacy and control. Count on chatbot support and helpful notifications with the HP Smart app.[1] Easily share resources – access and print with wireless and Ethernet networking.[2]

recommended supplies & support

Customizable shortcuts on your phone or printer

Eliminate steps in repetitive tasks with Shortcuts in HP Smart app.[1][1]

Create editable, searchable documents

With Shortcuts in HP Smart app, you can create editable, searchable documents by scanning from your phone or printer.[1][1]

Two-sided. Hands-free. Auto-fed

Work fast and hands-free with the 35-page auto-feeder. Get automatic two-sided printing and scanning.

Ready when you are

Connect to cloud-based printing with Wi-Fi™ or your cellular network.[1][1]

Printing just got more productive

Quickly access and print documents and images on your smartphone, from Dropbox and Google Drive.[1]

Amazing scanning, now on your smartphone

Get high-quality scanning, and share to Dropbox, Google Drive, email, or the cloud – from virtually anywhere.[1][1]

Your reliable connection

Reduce interruptions with self-healing Wi-Fi™ that keeps you connected.[2][2]

Enhanced security

Get security essentials to help maintain privacy and control.[6]

Worry-free printer support

Get chatbot support and helpful notifications with the HP Smart app.[1][1]

HP+, the cloud-connected, smart printing system

An HP+ printer is ready when you are, more secure and productive than ever.[10][10]

Tap. Swipe. Speed through jobs.

Technical details

HP OfficeJet Pro 9015e All-in-One Printer w 6 months free ink through HP Plus

Functions

Print, copy, scan, fax

Print Speed - Black (ISO, laser comparable)

Up to 22 ppm

Print Speed - Color (ISO, laser comparable)

Up to 18 ppm

Print Speed - Black (draft)

Up to 32 ppm

Print Speed - Color (draft)

Up to 32 ppm

Print Speed - Black (normal)

Up to 22 ppm

Print speed - Color (normal)

Up to 18 ppm

First page out (ready) black

As fast as 9 sec

First page out (ready) color

As fast as 10 sec

Resolution (black)

1200 x 1200 rendered dpi

Resolution (color)

Up to 4800 x 1200 optimized dpi on HP Advance Photo Paper 1200 x 1200 dpi input

Resolution technology

HP Thermal Inkjet

Monthly duty cycle

Up to 25,000 pages
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP Color InkJet devices.

Recommended monthly page volume

Up to 1500

Print Technology

HP Thermal Inkjet

Display

2.7" (6.86 cm) Capacitive Touchscreen CGD

Processor speed

1.2 GHz

Number of print cartridges

4 (1 each black, cyan, magenta, yellow)

Replacement cartridges

HP 962 Black Original Ink Cartridge (~1,000 pages) 3HZ99A; HP 962 Cyan Original Ink Cartridge (~700 pages) 3HZ96A; HP 962 Magenta Original Ink Cartridge (~700 pages) 3HZ97A; HP 962 Yellow Original Ink Cartridge (~700 pages) 3HZ98A; HP 962XL Black Original Ink Cartridge (2,000 pages) 3JA03A; HP 962XL Cyan Original Ink Cartridge (1,600 pages) 3JA00A; HP 962XL Magenta Original Ink Cartridge (1,600 pages) 3JA01A; HP 962XL Yellow Original Ink Cartridge (1,600 pages) 3JA02A. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies.

Compatible ink types

Pigment-based (black and color)

Print languages

HP PCL3 GUI

Automatic paper sensor

No

Paper trays, standard

1

Paper trays, maximum

1

Mobile Printing Capability

Chrome OS; HP Smart app; Apple AirPrint™; Wi-Fi® Direct Printing; Mopria™ Certified

Connectivity, standard

1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11a/b/g/n; 2 RJ-11 modem ports

Security management

SSL/TLS (HTTPS); IPP over TLS; 802.1x Authentication for Ethernet; WPA2-Enterprise; WPA2-Personal; Firewall; Certificates configuration; Control panel lock; Password protect EWS; Unused protocol and service disablement; Syslog; Signed firmware; Administrator settings

Memory, standard

512 MB

Printer management

Embedded Web Server

Minimum system requirements

macOS v10.14 Mojave, macOS v10.15 Catalina, macOS v11 Big Sur; 2 GB HD; Internet required
Windows 10, 7: 32-bit or 64-bit, 2 GB available hard disk space, Internet connection,Internet Explorer.

Compatible operating systems

Windows 11; Windows 10; Windows 8; Windows 7; Windows Server; ChromeOS

Supported network protocols

9100; LPR; SNMP; SLP; Internet Printing Protocol (IPP); WS-Print, Wireless

Hard disk

None

Paper handling input, standard

250-sheet input tray; 35-sheet ADF

Paper handling output, standard

60-sheet output tray

Duplex printing

Automatic (standard)

Envelope input capacity

Up to 30 envelopes

Borderless printing

Yes, on photo paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4)

Finished output handling

Sheet Feed

Media sizes supported

Letter; Legal; Government Legal; Executive; Statement; 3 x 5 in; 4 x 6 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in; 10 x 15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (3 x 5 in, 4 x 6 in, 5 x 8 in)

Media sizes, custom

Tray 1: 3 x 5 to 8.5 x 14; 5 x 8.3 to 8.5 x 14 in

Media types

Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy

Recommended media weight

16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)

Supported media weight

16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)

Scanner type

Easy slide-off glass, dual pass 2-sided ADF

Scan file format

JPG, BMP, TIFF, PDF, RTF, TXT, PNG

Scan resolution, hardware

Up to 1200 x 1200 dpi

Scan resolution, optical

Up to 1200 dpi

Scan size (flatbed), maximum

8.5 x 11.7 in

Scan size (ADF), maximum

8.5 x 14 in

Duplex ADF scanning

Yes

ADF Capacity

Standard, 35 sheets

Digital sending features

Scan-to E-mail; Scan to network folder; scan to SharePoint; Scan to thumb drive

Digital send file Formats

PDF; TIFF; JPEG

Copy resolution (black text)

Up to 600 dpi

Copy resolution (colour text and graphics)

Up to 600 dpi

Copy reduce / enlarge settings

25 to 400%

Copies, maximum

Up to 99 copies

Faxing

Yes, color

Fax transmission speed

4 sec per page

Fax memory

Up to 100 pages

Fax resolution

Up to 300 x 300 dpi

Speed dials, maximum number

Up to 99

Broadcast locations

20

Power

Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz. Not dual voltage, power supply varies by part number with # Option code identifier.

Power consumption

Up to 30 watts (printing), 5.80 watts (ready), 1.20 watts (sleep), 0.08 watts (manual-off)

Product disclaimer

This printer is intended to work only with cartridges that have new or reused HP electronic circuitry, and it uses dynamic security measures to block cartridges using modified or non-HP circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP electronic circuitry enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds

Energy efficiency

EPEAT® Silver

Operating temperature range

41 to 104°F

Operating humidity range

25 to 75% RH

Software included

HP Printer Software, Shop for Supplies Online

Warranty

One-year limited hardware warranty; 24-hour, 7 days a week Web support; business hour phone support within warranty period.

Dimensions (W X D X H)

17.3 x 13.48 x 10.94 in

Dimensions Maximum (W X D X H)

17.3 x 20.46 x 10.94 in

Weight

20.43 lb

Package weight

24.24 lb

What's in the box

HP OfficeJet Pro 9015e All-in-One Printer; HP 962 Setup Black Instant Ink Ready Cartridge; HP 962 Setup Cyan Instant Ink Ready Cartridge; HP 962 Setup Magenta Instant Ink Ready Cartridge; HP Setup 962 Yellow Original Instant Ink Ready Cartridge; Regulatory Flyer; Ink Caution Flyer; Power Cord; Setup Poster; Reference Guide [For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies]

Cable included

No, please purchase (USB) cable, and (phone) cord separately

Sustainability Impact

With the HP OfficeJet Pro 9000 series and Original HP supplies, hardware is designed to help reduce energy use, paper is responsibly sourced, and ink cartridges are easily recycled. [10]

Dynamic security

Dynamic security enabled printer
Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.
HP OfficeJet Pro 9015e All-in-One Printer w/ bonus 6 months Instant Ink through HP+ is rated 4.3 out of 5 by 3003.
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Rated 1 out of 5 by KayL54 from Do not buy it! This is the worst printer I've ever owned. It's also the worst printer hp has ever made. The fax function is so poor it's not worth trying. It's slow. It can't send a fax from your computer. It is horribly slow when faxing, with many error messages and failed faxes. Most of the time it will not accept incoming faxes. I get error messages for printing on a regular basis. It is a constant struggle to use it for any function other than copying. It is not ecofriendly. You have to print every page to fax it. Total waste of paper and ink.
Date published: 2024-03-15
Rated 5 out of 5 by Anonymous from Lives up to its reputation Dependable high quality printer. It was very highly rated by a website which is why I bought it, and I have not been disappointed.
Date published: 2024-02-28
Rated 5 out of 5 by Kendal H. from Great machine and simple to use, for us older people who aren't all that up on electronics. A great machine that is simple to use and dose it all .
Date published: 2024-02-16
Rated 2 out of 5 by Rjackson from Feature problems The features such as scan o computer and printer selection are erratic
Date published: 2024-02-11
Rated 5 out of 5 by CD Goss from HP OfficeJet Pro 9015e AIO I am pleased with the features of my printer. It does what I need and more.
Date published: 2024-02-10
Rated 5 out of 5 by Charlene G. from Great Printer Printer works great and if you register it for the free ink, you get free ink and free printer paper. We questioned this but the ink came way before we even needed it.
Date published: 2024-02-09
Rated 5 out of 5 by Anonymous from Love this pro ter We are enjoying our HP printer. . Easy to assemble and LOVE the fact it is wireless. We are collecting paperwork for tax season and this printer makes it an easy process. Highly recommend
Date published: 2024-02-09
Rated 5 out of 5 by SJM123 from Easy to set up, has all the functions i need Easy to set up, has all the functions i need
Date published: 2024-02-08
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on this printer HP Officejet Pro 9015e does it have a dropbox function?

Asked by: DeniseDut
Hello Denise and thank you for your question! The HP OfficeJet Pro 9015e does feature full dropbox functionality.
Answered by: HP Team Grant
Date published: 2023-05-27

How is it created for sustainabilty, as you advertixe? What is the life expectancy of this printer? How many copies per multicolor ink cartridge 362-3 pack at 69.95?

Asked by: Janey blue
For information on HP Sustainability please visit this link: https://press.hp.com/us/en/press-releases/2022/hp-delivers-small-businesses-printing-solutions-effortless-secure-sustainable.html
Answered by: HP Team Grant
Date published: 2023-11-02

I don't have a landline, so, I wouldn't be using the fax machine that comes with the printer. "Would that be a problem with the setup?

Asked by: Roz1
No, just skip past the fax setup when it's prompted. There will be no issues. Thank you for your question!
Answered by: HP Team Grant
Date published: 2023-05-17

can i use this printer even if we don't have wifi?

Asked by: duckliverpaste
You would lose access to things like HP+ and Instant Ink, but you can use a USB A to USB B 2.0 cable, sometimes called a printer cable, to do a hardwired connection. You will still want to download and use the HP Smart app on your connected computer to have access to scanning.
Answered by: HP Live Expert James
Date published: 2023-09-14

fax setup

Asked by: alevanpa
For assistance with fax setup, please visit this link: https://support.hp.com/us-en/product/setup-user-guides/hp-officejet-pro-9010e-all-in-one-printer-series/model/37934143 There you will find user guides and setup guides for your printer.
Answered by: HP Team Grant
Date published: 2023-08-25

Does this printer work with Monterey 12.2.1 ?

Asked by: DCahillane
Thank you for your question! Yes, the HP OfficeJet Pro 9015e All-in-One Printer will be compatible with macOS Monterey 12.2.1.
Answered by: HP Team Grant
Date published: 2023-05-27

My printer on/off light starts flashing and the only way I can get the printer to work is to unplug it and plug it in again.

Asked by: RimaR
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

Does this have Fax?

Asked by: Chipg
Hello. Thanks for your question. This HP OfficeJet Pro 9015e printer does have a landline fax that can send and receive faxes.
Answered by: HP Live Expert Cheri
Date published: 2023-06-20

If I plug this printer into my network, can I limit what PC's are able to print to this printer? Is there any type of built-in user access list or maybe a MAC address limit list that would prevent other users to print to this printer?

Asked by: icoso
Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

officeJet Pro 9015e, can you print 2 sided cardstock borderless? I print greeting cards which usually contain pictures and/or graphics, 8 1/2 x 11 cardstock weight 65 to 110 pounds.

Asked by: kay5555
Thank you for your question! The maximum paper weight for printing with the duplex option on the HP OfficeJet Pro 9015e is 28lb. Cardstock is much heavier weight paper than that so it is not recommended to use the duplex feature for that type of printing.
Answered by: HP Team Grant
Date published: 2023-05-27

Is this printer capable of printing on 32 lb/120gsm paper? 

Asked by: Kari1
This HP OfficeJet Pro 9015e All-in-One Printer will be compatible with the following paper weights: 16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Answered by: HP Team Grant
Date published: 2023-11-30

Good morning HP, I work in a restaurant that needs a high usage printer for our menus, we use a card stock that is cut to 7.5 inches wide by 11.75 inches long. My question is- can we program this printer from the computer with this paper setting.

Asked by: Kay Bee
Thank you for your question! Yes, the HP OfficeJet Pro 9015e All-in-One Printer will be compatible with your custom size. This will be compatible with any paper size up to 8.5" wide and up to 14" long.
Answered by: HP Team Grant
Date published: 2023-05-27

The software for the 9015e will not work on the Mac M1 chip. When is the software going to updated? My printer does not work. It is 3 months old and worthless to me. HP has the worst support ever!

Asked by: Gene74
Hello Gene and sorry for your issues! HP Smart is compatible with apple silicon processors. Which includes the Mac M1 chip. Please install the Smart App from the Apple App Store. Hope this helps!
Answered by: HP Team Grant
Date published: 2023-05-27

Can I print on legal sized paper from an HP OfficePro 9015e?

Asked by: Anonymous
Thank you for your question, yes the HP OfficeJet Pro 9015e does support legal size paper.
Answered by: HP Team Daniel
Date published: 2023-03-30

I already purchased the hPpro 9015e printer for my office. How do I set up the automatic ink refills?

Asked by: Taylor V
For assistance with HP Instant Ink, please visit this link: https://instantink.hpconnected.com/us/en/l/ Thanks for being an HP customer!
Answered by: HP Team Grant
Date published: 2023-05-15

How do I activate HP+ for Office Jet Pro 9015e and what is the cost?

Asked by: kpnn
Thank you for your question! HP+ Instant Ink can be activated from this website: https://instantink.hpconnected.com/us/en/l/v2/ Thank you for your question!
Answered by: HP Team Grant
Date published: 2023-06-09

Is there a free return option

Asked by: Lp47
Thank you for your question! For returns assistance for items purchased at the HP Store, please get in touch with HP Store Customer Service at this link: https://www.hp.com/us-en/shop/cv/customerservice
Answered by: HP Team Grant
Date published: 2024-07-26

How old is 9015e printer??

Asked by: Bebod1
The HP OfficeJet Pro 9015e All-in-One Printer is a current printer in the HP lineup and will ship new in box. Thanks for your question!
Answered by: HP Team Grant
Date published: 2023-05-04

what are the differences between the HP 8025e and the 9015e

Asked by: Jonbr
Hello. Thanks for your question. The HP Officejet Pro 9015e printer can print, copy, or scan both sides of a document. The HP Officejet Pro 8025e printer can only print double-sided. You can still scan and copy. If you do double-sided scans or copies, you must turn the paper over manually.
Answered by: HP Live Expert Cheri
Date published: 2024-01-22

Can the machine scan pictures to jpeg?

Asked by: TonyV1106
Hello Tony and thank you for your question! This HP OfficeJet Pro 9015e will be able to scan images and store them in the .jpeg formation on your PC.
Answered by: HP Team Grant
Date published: 2023-05-27

Will I be able to print on 110lb cardstock for our church bulletins?

Asked by: AmyG.
Yes, this HP OfficeJet Pro 9015e All-in-One Printer is compatible with 110-lb cardstock. The recommended media(paper) weights are as follows: 16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card). Thank you for your question, Amy!
Answered by: HP Team Grant
Date published: 2023-05-27

Is this printer and HP+ software MAC OS compatible?

Asked by: Anonymous
Thank you for your question, the HP OfficeJet Pro 9015e is compatible with the following versions of MAC OS. macOS v10.14 Mojave, macOS v10.15 Catalina, macOS v11 Big Sur.
Answered by: HP Team Daniel
Date published: 2023-12-28

Will it print black when it’s out of cyan? Or any color?

Asked by: mark2171
Hello Mark and thanks for your question! The HP OfficeJet Pro 9015e All-in-One Printer requires all cartridges to be present and in working condition in order to print.
Answered by: HP Expert Grant
Date published: 2022-04-05

Will this wirelessly scan documents to my Dropbox account?

Asked by: thomas41208
Hello Thomas and thank you for your question! Yes, the HP OfficeJet Pro 9015e All-in-One Printer can wirelessly scan to a Dropbox account. For instructions on how please visit the HP Support Page for this printer. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

Hello, I have an HP OfficeJet Pro 9015e series printer. I was attempting to scan and email a document when I got a error message stating, "Cannot find the remote server. Check server name or use IP address to connect." I am able to print documents.

Asked by: Eliot29168
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-04-18

How do you get paper jams out of this printer ?

Asked by: OtisNew
For assistance with this question, please see the HP Troubleshooting link: https://support.hp.com/us-en/product/troubleshooting/hp-officejet-pro-9010e-all-in-one-printer-series/model/37934143
Answered by: HP Team Grant
Date published: 2023-09-01

what are the dimensions of the printer 9015E LWH

Asked by: aliquippa
Thank you for your question! The HP OfficeJet Pro 9015e has the following dimensions (W X D X H) 17.3 x 13.48 x 10.94 in and Dimensions Maximum (W X D X H)17.3 x 20.46 x 10.94 in. The Maximum Dimensions are with the paper catch tray fully extended.
Answered by: HP Team Grant
Date published: 2023-02-13

Will this printer allow me to enlarge written texts? I have trouble reading small print and my current HP printer does not have the option to enlarge.

Asked by: Ms. Dee
Yes, the HP OfficeJet Pro 9015e All-in-One Printer can enlarge up to 400%.
Answered by: HP Team Grant
Date published: 2023-05-27

Is this printer compatible with macOS Monterey (12.7.1)? Can you print from an iPhone?  Can you use AirPrint?

Asked by: AliceR
You can use it with macOS 12.7.1 and with an iPhone by using the HP Smart app for both making it easier for the setup and keep settings the same between devices. It also does AirPrint support.
Answered by: HP Live Expert James
Date published: 2023-11-27

Tried 2 diff NEW HP toners 962XL Cyan. Machine still says "depleted." How do I fix that so I can print?

Asked by: SBH19
We are sorry to hear about your challenges. We recommend making sure the firmware on the printer is updated. Here are some instructions: https://bit.ly/3uNA1Pj If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.