HP SmartFriend Monthly Plan
DIGITAL
Other offers available with the product:
Last Chance deals!
Product # U41PYSB
- Error troubleshooting
- Software installation & OS Updates
- “How-to” assistance
- Connectivity assistance, Virus removal
- 24/7 on-call tech support, Any brand deviceSee all Specs
HP SmartFriend Monthly Plan
$0.00
Are you tired of calling your relatives for tech support? Get straightforward answers to all your tech questions for any device or brand with your on-call, 24/7 personal IT expert. With a monthly subscription, HP SmartFriend connects you immediately to a live HP agent and gives you expert tech help so you can focus on life's most precious moments. So don't hesitate! Sit back, relax, and let your SmartFriend handle all your tech questions, regardless of your device, brand, or OS.
Ready to Help 24/7
Need quick and easy answers? Just pick up and call a real person to help. You'll talk to patient, personable, and, above all, deeply knowledgeable IT experts about any issues that might arise on any device, any brand or any OS. They know exactly how to help you, so you can quickly get back to what you do best.
No problem too small, no issue too big
Your SmartFriend is always available to answer all your "How do I's" and resolve any tech issue you may encounter. Plus, we offer the flexibility of phone support or secure remote access to ensure your problems are solved in the most convenient way possible.
Real People. Real Answers. Hassle-Free Help.
We're here to support you 24/7 over the phone for any device, any operating system. Whether you're an early bird or night owl, call when you want, and we will pick up. We can't wait to help you.
Technical details
DOES IT HAVE SD CARD CAPABILIES
Thank you for your question! The product listing is for an HP SmartFriend Monthly Plan, which is a tech support plan and does not have SD card capabilities.
Date published: 2024-11-25
How does one cancel this subscription, once started?
Hello. Thanks for your question. You may cancel your subscription at any time, within your online Service account by logging into My Account and then clicking on “Cancel”. You may also cancel by calling HP at (866) 211-5207.
Date published: 2024-12-24
How do i get a copy of my bill? I have had the subsription for years
Hello. Thanks for your question. You can contact HP SmartFriend by calling 1-844-814-1800.
Date published: 2025-01-14
where is my on/off camera switch for HP Chromebook locared
Hello. Thanks for your question. We need more information on your HP Chromebook such as the product number. Here are some instructions: https://bit.ly/3p128NH Resubmit your question with the product number. We will respond to your question as soon as possible.
Date published: 2024-09-02
are there any cancellation fees for hp smart friend plans
Thank you for your question! No, the HP Smart Friend plans do not have cancellation fees.
Date published: 2025-03-11
Does this mean if I purchase the $16.99/mo plan that I can speak to a real person (tech) anytime and they can access my laptop or printer (if I give them permission) to troubleshoot? Does this cover both my HP Printer and my HP ProBook?
Thank you for your question! The HP SmartFriend Monthly Plan includes 24/7 on-call tech support for any brand device.
Date published: 2025-05-12
My HP laptop just went off while using it and it would turn back on.
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Date published: 2024-09-06
How do I cancel my HP SmartFriend plan?
Hello. Thanks for your question. We recommend contacting HP SmartFriend for further assistance: 844-814-1800
Date published: 2025-11-14
Return and exchange information
Eligible purchases from Nov 1 - Dec 25, 2025, can be returned or exchanged until Jan 15, 2026, or 30 days after delivery, whichever is later. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges
