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HP LaserJet Pro MFP M428fdw Certified Refurbished

HP LaserJet Pro MFP M428fdw Certified Refurbished

Business
SHOP INK OR TONER

DiscontinuedThis printer has been discontinued. Please shop for associated supplies.

Other offers available with the product:

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  • Print, copy, scan, fax, Dual-band Wi-Fi
  • Print speed letter: Up to 40 ppm (black)
  • Auto duplex printing; Scan to features; 50-sheet ADF; 2 paper trays (standard)
  • Best-in-class security-detect and stop attacks
  • Dynamic security enabled printerSee all Specs
Product # W1A30AR#BGJ
Engineered for Sustainability
3% back in HP Rewards

Save on quality, refurbished products. The HP collection of Certified Refurbished products are thoroughly tested to meet the same functional standards as comparable new products. HP’s refurbished products are put through a series of mechanical and electrical stress tests, complete software re-installation, a final inspection, and then thoroughly cleaned, sanitized and packaged in new boxes with the same supplies as new version printers. Refurbished Print products are covered by a same as new HP limited warranty and offer optional HP Care Pack Services. Most often, refurbished products are indistinguishable from their comparable new counterparts, though some may have cosmetic blemishes or scratches.


Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your time where it’s most effective growing your business and staying ahead of the competition.
HP Office Laser Multifunction Printers are designed for SMBs and small workteams in larger companies, delivering enhanced productivity, simplified workflows and reduced costs.
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at: http://www.hp.com/learn/ds
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds

Built to keep you—and your business—moving forward

Scan files directly to Microsoft® SharePoint, Google Drive, Dropbox, email, USB, and network folders.[1] Help save time by automating all the steps in a complicated workflow via a 1 button shortcut.[2] Print wirelessly even without the network, stay connected with dual band Wi-Fi and Wi-Fi direct.[3][4][5] Print effortlessly from any device, virtually anywhere, to any HP printer—securely through the cloud.

Best-in-class security- detect and stop attacks[6]

A suite of embedded security features help protect your MFP from being an entry point for attacks.[6] Help ensure the security of confidential information with optional PIN/Pull printing to retrieve print jobs[7] Thwart potential attacks and take immediate action with instant notification of security issues. Optional HP JetAdvantage Security Manager lets simply and efficiently secure your fleet of printers

Simply designed to uncomplicate your day

Set up this MFP fast, and easily manage device settings to help increase overall printing efficiency. Tackle tasks quickly and easily—with the simple intuitive 2.7" (6.8cm) color touchscreen. Print Microsoft office docs and pdfs right off your USB drive.[9] Avoid interruptions with an HP LaserJet MFP designed to be streamlined for maximum productivity.

Sustainability is smart business

Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner cartridges Help save paper right out of the box. The duplex print setting is set at default paper savings mode.[9] Saves up to 22% over prior products.[11] Help save energy with HP Auto-on/Auto-off technology.[12]

Enhanced workflows

Wi-Fi-Dual band

Enhanced security

New user interface

Energy efficient

Technical details

Print Speed - Black (normal)

Up to 40 ppm (default) ; Up to 42 ppm (HP High Speed)

First page out (ready) black

As fast as 6.1 sec

Resolution (black)

Fine Lines (1200 x 1200 dpi)

Resolution technology

HP FastRes 1200, HP ProRes1200, Economode

Monthly duty cycle

Up to 80,000 pages
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended monthly page volume

750 to 4000[12]

Print Technology

Laser

Display

2.7" (6.86 cm) intuitive color touchscreen (CGD)

Number of print cartridges

1 (black)

Replacement cartridges

AMS: For distribution and use in North America and Latin America only: HP 58A Black LaserJet Toner Cartridge (~3,000 pages), CF258A HP 58X Black LaserJet Toner Cartridge (~10,000 pages), CF258X; EMEA: For distribution and use in Europe, Middle East, Russia, CIS, and Africa only: HP 59A Black LaserJet Toner Cartridge (~3,000 pages), CF259A HP 59X Black LaserJet Toner Cartridge (~10,000 pages), CF259X; APJ: For distribution and use only in Asia Pacific - excluding China (PRC) and India: HP 76A Black LaserJet Toner Cartridge (~3,000 pages), CF276A HP 76X Black LaserJet Toner Cartridge (~10,000 pages), CF276X
AMS: For distribution and use in North America and Latin America only: HP 58A Black LaserJet Toner Cartridge (~3,000 pages), CF258A HP 58X Black LaserJet Toner Cartridge (~10,000 pages), CF258X; EMEA: For distribution and use in Europe, Middle East, Russia, CIS, and Africa only: HP 59A Black LaserJet Toner Cartridge (~3,000 pages), CF259A HP 59X Black LaserJet Toner Cartridge (~10,000 pages), CF259X; APJ: For distribution and use only in Asia Pacific - excluding China (PRC) and India: HP 76A Black LaserJet Toner Cartridge (~3,000 pages), CF276A HP 76X Black LaserJet Toner Cartridge (~10,000 pages), CF276X[3]

Product disclaimer

This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at: http://www.hp.com/learn/ds
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:

Print languages

HP PCL 6, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster

Automatic paper sensor

No

Paper trays, standard

2

Paper trays, maximum

3

Security management

Management security: SNMP v1 v2 v3, SSL/TLS (HTTPS), 802.1x authentication; wireless network security: WPA (Wi-Fi Protected Access) WPA2 WPA3, WEP encryption (64 and 128 bit), 802.1x authentication (EAP-PEAP, LEAP, EAP-TLS) with RADIUS servers

Minimum system requirements

2 GB available hard drive space, Internet connection or USB port, OS hardware requirements see apple.com;
2 GB available hard disk space, Internet connection, USB port, Internet browser. For additional OS hardware requirements see http://microsoft.com

Compatible operating systems

Windows 11; Windows 10; Windows 8; Windows 8.1; Windows 7; Windows Client OS; Android; iOS; Mobile OS; macOS 10.12 Sierra; macOS 10.13 High Sierra; macOS 10.14 Mojave

Memory, standard

512 MB

Memory, maximum

512 MB

Printer management

HP Printer Assistant, HP Utility (Mac), HP Device Toolbox, HP Web JetAdmin Software, HP JetAdvantage Security Manager, HP SNMP Proxy Agent, HP WS Pro Proxy Agent, Printer Administrator Resource Kit for HP Universal Print Driver (Driver Configuration Utility - Driver Deployment Utility - Managed Printing Administrator)

Supported network protocols

TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint™, Google Cloud Print 2.0, Mopria, IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management; Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download

Hard disk

No

Paper handling input, standard

100-sheet tray 1, 250-sheet input tray 2; 50-sheet Automatic Document Feeder (ADF)

Paper handling output, standard

150-sheet output bin

Duplex printing

Automatic (default)

Envelope input capacity

Up to 10 envelopes

Finished output handling

Sheetfeed

Media sizes supported

Tray 1: Letter; Legal; Executive; Oficio (8.5 x 13 in); 16K; Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: Letter; Legal; Executive; Oficio (8.5 x 13 in); Custom Size; 5 x 8 in; Statement

Media sizes supported

Tray 1: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Custom Size; A5-R; 4 x 6 in; B6 (JIS)

Media sizes, custom

Tray 1: 3 x 5 to 8.5 x 14 in, Tray 2, 3: 4.13 x 5.85 to 8.5 x 14 in

Media types

Paper (plain, EcoEFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels;

Supported media weight

Tray 1: 16 to 46.6 lb; tray 2, optional 550-sheet tray 3: 16 to 32 lb

Media weights by paper path

Tray 1: 60 to 200 g/m² ; tray 2, optional 550-sheet tray 3: 60 to 120 g/m²

Power

110-volt input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product varies by part number with # Option code identifier)

Power consumption

510 watts (active printing), 7.5 watts (ready), 0.9 watts (sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto-off/Manual-on), 0.06 (Manual Off)

Operating temperature range

50 to 90.5°F

Recommended operating temperature

59 to 80.6°F

Software included

No software solutions are included in the Box, Download software at http://123.hp.com/laserjet or http://hp.com

Warranty

One-year Bench/Depot Repair warranty. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to hp.com/support to learn about HP award winning service and support options in your region. (wty code 4E; wty ID A033)

Dimensions (W X D X H)

16.54 x 15.35 x 12.72 in

Dimensions Maximum (W X D X H)

16.93 x 25 x 12.8 in

Package weight

34.1 lb

What's in the box

HP LaserJet Pro M428; Preinstalled HP Black LaserJet Toner Cartridge (58A for AMS, yield ~3,000 pages); Getting Started Guide; Support Flyer; Warranty Guide; Regulatory Flyer; Power cord; Phone cord. HP printer software is available at http://www.hp.com/support

Sustainability Impact

Mercury-free

Dynamic security

Dynamic security enabled printer
Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.
HP LaserJet Pro MFP M428fdw Certified Refurbished is rated 4.1 out of 5 by 318.
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Rated 3 out of 5 by A1 Mike from Good printer for the money. We replaced an older HP of the similar model to this newer one. It seems cheaper built but seems to work about the same as the old one. Good value.
Date published: 2021-07-12
Rated 3 out of 5 by lisa12q from fast and then it's not I purchased this printer and use it every day for my home based business. When printing it Scanning is great no issues! The printer is super fast and then it is not. For some reason it gets hung up quite a bit.An item gets stuck in the printer que. I then have to pull the plug and turn it back on. Only then does the item in the que finally print. I seached how to fix this and have no luck. Customer service is nill. Only searchable categories. Why do we have to search the web for hours to get something fixed these days?!
Date published: 2021-07-06
Rated 5 out of 5 by TSFortMyers from Great series of all-in-one machines We have three generations of the HP all-in-one in our small office. We started with the M425. Then we added the M426. Now we have the M428. They are work horse machines. Love the wireless feature! It allows normal print or scan, but I can also connect to it with my phone. Great machines with a great history.
Date published: 2021-06-08
Rated 5 out of 5 by Tron436 from Fast Printer Great value for the price! I’m very happy with the jprinter speed and quality.
Date published: 2021-06-08
Rated 5 out of 5 by crmason2000 from I love this printer This is my fifth HP PRINTER and they get better and better each time.
Date published: 2021-06-03
Rated 2 out of 5 by senojkde from Ed's new MFP428 I am happy with general functions of the printer, but I cannot the blue tooth working, I've had to hard wire to my main computer and of course cannot print from my other computers. Please send help. Would consider recommending if this were fixed
Date published: 2021-05-21
Rated 5 out of 5 by Hillside from Working from home Love, love, love this printer so far! I run a small non-profit corporation out of my home, and the printer meets my every need. I called HP Customer service to help with the setup, and it was easy and seamless. I hope to have and use this printer for many, many years.
Date published: 2021-05-17
Rated 4 out of 5 by Mktre01 from Thank you! I am really enjoying my new printer. The only things is that it would be nice if it had color options and if it would work with Chromebook.
Date published: 2021-05-10
Rated 5 out of 5 by Art81 from Thiss printer is a marvelous value The printer is marvelous, but now has two side printing
Date published: 2021-04-30
Rated 5 out of 5 by DanMilford from Service from HP online Store AMAZING I order the wrong printer, and I called to get the correct one. My luck, they were out of stock on it, and they suggest the HP Color Laser Pro MFP M479frw. It's a great printer love all the features - easy to hook up; within minutes, I was coping, scan, faxing. I learn something new every day with the machine. The service to replace it was professional from start to finish. I spend $200 on a printer and every 3 to 4 months I have to replace it. I can tell that this printer is made to last, and it handles two businesses. I do a lot of print, and its speed is good. No issues so far. THANK YOU, HP, for recommending this machine.
Date published: 2021-04-27
Rated 5 out of 5 by Claudia24739 from Great features Bought this copier approximately a month ago and very pleased with my purchase
Date published: 2021-04-06
Rated 4 out of 5 by kendramc from reliable and easy to use reliable and easy to use. does what it should. a good printer for the price
Date published: 2021-04-02
Rated 4 out of 5 by PVanecek from nice print, sometimes blank spots in print nice print, but sometimes there are blank spots in print
Date published: 2021-03-29
Rated 5 out of 5 by Dalon from Excellent. I bought this a month ago and I'm very happy. Excellent printer with great features.
Date published: 2021-03-29
Rated 5 out of 5 by DenBru from No color just print. Still learning operation but it does everything I wanted a printer to do.
Date published: 2021-03-28
Rated 5 out of 5 by DM86 from Professional looking print for a reasonable price I bought this a couple months ago, and it has proved to be very reliable and easy to set up.
Date published: 2021-03-25
Rated 5 out of 5 by JIA Insurance agent from Everything was fast to get it to set up Love every about the printer and it was easy to set up
Date published: 2021-03-18
Rated 5 out of 5 by Win Brad from Love it! Love my new printer. It is fast and can do everything.
Date published: 2021-03-14
Rated 5 out of 5 by SMCPC from I love this printer. I love this printer. It is compact yet has great features to make working from home easy.
Date published: 2021-03-09
Rated 5 out of 5 by Bleatalon from Nice machine. I am happy with this laser printer. It's my first laser printer and I don't think I'll ever have anything else. I purchased it from the HP website in October of 2020 and its performance was absolutely perfect up until about 3 weeks ago. It started not responding when I sent print jobs to it from my iMac. When this happens, I have to turn it off and turn it back on and the job prints. I don't know what could be causing this issue. It's an inconvenience, but I still am very happy with the machine.
Date published: 2021-03-03
Rated 2 out of 5 by JAG Pro Services from Disappointed It sqeaks, and the copies are crooked. Same problems as the 426!
Date published: 2021-03-01
Rated 1 out of 5 by Philipe from Terrible Print/ Jam issues... don't buy This product was the worst purchase made. I was unable to print without the system jamming. I use the best quality print paper and I was still unable to print with out jams. After a few hours of trying to resolve the issue. I just called it a day and returned the product. I don't need 24 hrs to decide the product was a "lemon" and replaced the purchase with a better product BROTHER.
Date published: 2021-02-26
Rated 5 out of 5 by DenBru from HP Printer wireless I have only had tis printer two weeks and it is performing very well. I needed to upgrade to a wireless printer so i can print from my phone or anywhere in the house. I use everything but the fax as I have not set it up yet.
Date published: 2021-02-19
Rated 5 out of 5 by DKCPA from Nice multifunction printer Very nice multifunction laser printer, I've had several in my office over the years. Most have been hp and last about 5 years with pretty much use. The only thing I don't like about this printer is the paper handling from the main tray. Things have to be put in upside down and facing away from the printer. This makes printing multiple checks in one batch a pain as you have to put your checks in the tray in reverse order.
Date published: 2021-02-12
Rated 4 out of 5 by qsenushka from nice but heavy I like the printer, it's pretty fast and efficient albeit a bit too heavy. But hey, it works!
Date published: 2021-01-20
Rated 5 out of 5 by DWFullCircle from LaserJet Pro M428fdn This printer/fax/scanner works wonderfully for our small office.
Date published: 2020-12-14
Rated 1 out of 5 by Unsatisfied Buyer from Never will buy from HP directly again. will never buy from HP again. Received the wrong printer (Warehouse Mistake) I had to take it myself to fedex to send it back. I was on phone forever to have someone send us the correct one. After a week not receiving the printer had to call to see what happened. They said they are out. Unbelivable that I did not even get an update email telling me that the printer not available. I had to call again spend a long time on phone to get credit back. What a waste of my time. My IT told me not to buy direct from HP I should have Listened.
Date published: 2020-11-30
Rated 4 out of 5 by tlatimer36 from Good Laserjet qualtiy, software a little shaky Usual good Laserjet quality but must use wireless setup or problematic to get set up
Date published: 2020-11-24
Rated 5 out of 5 by Mike Yorkey from Top-Notch Printer, Scanner and Copier As a three-in-one printer, my LaserJet Pro seems to be everything I wanted.
Date published: 2020-11-22
Rated 5 out of 5 by lenina195 from Love my LaserJet Pro MFP!!! My new Laser printer is much efficient and user friendly than my previous and also much loved old HP laser printer. It makes clear copies with no wait. It is versatile with plenty of functions. It takes less space than the previous version and with more options. I highly recommend HP. Be aware and do not buy through PayPal, they have lousy customer service!
Date published: 2020-11-13
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RE: HP LaserJet Pro MFP M428fdw I see that this is discontinued. Is there something similar with the same features that is available?

Asked by: Hautbois
The HP LaserJet Pro MFP 4101fdw Wireless Printer with Fax is a good option. The HP LaserJet Pro MFP 4101fdw Wireless Printer with Fax can be found at this link: https://www.hp.com/us-en/shop/pdp/hp-laserjet-pro-mfp-4101fdw-printer
Answered by: HP Team Grant
Date published: 2023-06-22

Can this scan to different network email addresses?

Asked by: Joe V22
Thank you for your question! Yes, this HP LaserJet Pro MFP M428fdw Certified Refurbished can scan to different network email addresses.
Answered by: HP Team Grant
Date published: 2023-05-27

IS the HP M428dn multifunction printer have TWAIN compliant scanning capabilities?

Asked by: Lisa23
Thank you for your question! Yes, the HP M428dn will be TWAIN compliant.
Answered by: HP Team Grant
Date published: 2023-05-27

Can this printer print on cardstock?

Asked by: Allisong
Thank you for your question! Yes, this HP LaserJet Pro MFP M428fdw does support printing on cardstock.
Answered by: HP Team Grant
Date published: 2023-05-27

Can This Printer Print Double Sided On Legal Size Paper.!?

Asked by: Anonymous
Thank you for your question! This HP LaserJet Pro MFP M428fdw Certified Refurbished can print double-sided on legal size paper for instructions on how to set this up please visit the HP Support page for this printer.
Answered by: HP Team Grant
Date published: 2023-05-27

Is this a color printer?

Asked by: Pmjd
Thank you for your question! Unfortunately, the HP LaserJet Pro MFP M428fdw is not a color printer.
Answered by: HP Team Rahmique
Date published: 2023-05-27

Does this printer come with an ethernet chip? Also when purchased does it come with any ink?

Asked by: shyan
Yes, this HP LaserJet Pro MFP M428fdw Certified Refurbished and does come with toner.
Answered by: HP Team Grant
Date published: 2023-05-27

I have this printer and the scan to email feature stopped working. Help!

Asked by: j.holmes
You may want to go through the steps to setup scan to email again, the instructions are in the user guide https://h10032.www1.hp.com/ctg/Manual/c06184015.pdf on page 69. If that does not work, you will want to contact HP Support https://support.hp.com/us-en and have them help you fix the issue.
Answered by: HP Team James
Date published: 2024-03-05
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.