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HP LaserJet Pro MFP M428fdw Certified Refurbished

HP LaserJet Pro MFP M428fdw Certified Refurbished

Business
SHOP INK OR TONER

DiscontinuedThis printer has been discontinued. Please shop for associated supplies.

Other offers available with the product:

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  • Print, copy, scan, fax, Dual-band Wi-Fi
  • Print speed letter: Up to 40 ppm (black)
  • Auto duplex printing; Scan to features; 50-sheet ADF; 2 paper trays (standard)
  • Best-in-class security-detect and stop attacks
  • Dynamic security enabled printerSee all Specs
Product # W1A30AR#BGJ
Engineered for Sustainability
3% back in HP Rewards

Save on quality, refurbished products. The HP collection of Certified Refurbished products are thoroughly tested to meet the same functional standards as comparable new products. HP’s refurbished products are put through a series of mechanical and electrical stress tests, complete software re-installation, a final inspection, and then thoroughly cleaned, sanitized and packaged in new boxes with the same supplies as new version printers. Refurbished Print products are covered by a same as new HP limited warranty and offer optional HP Care Pack Services. Most often, refurbished products are indistinguishable from their comparable new counterparts, though some may have cosmetic blemishes or scratches.


Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your time where it’s most effective growing your business and staying ahead of the competition.
HP Office Laser Multifunction Printers are designed for SMBs and small workteams in larger companies, delivering enhanced productivity, simplified workflows and reduced costs.
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at: http://www.hp.com/learn/ds
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds

Built to keep you—and your business—moving forward

Scan files directly to Microsoft® SharePoint, Google Drive, Dropbox, email, USB, and network folders.[1] Help save time by automating all the steps in a complicated workflow via a 1 button shortcut.[2] Print wirelessly even without the network, stay connected with dual band Wi-Fi and Wi-Fi direct.[3][4][5] Print effortlessly from any device, virtually anywhere, to any HP printer—securely through the cloud.

Best-in-class security- detect and stop attacks[6]

A suite of embedded security features help protect your MFP from being an entry point for attacks.[6] Help ensure the security of confidential information with optional PIN/Pull printing to retrieve print jobs[7] Thwart potential attacks and take immediate action with instant notification of security issues. Optional HP JetAdvantage Security Manager lets simply and efficiently secure your fleet of printers

Simply designed to uncomplicate your day

Set up this MFP fast, and easily manage device settings to help increase overall printing efficiency. Tackle tasks quickly and easily—with the simple intuitive 2.7" (6.8cm) color touchscreen. Print Microsoft office docs and pdfs right off your USB drive.[9] Avoid interruptions with an HP LaserJet MFP designed to be streamlined for maximum productivity.

Sustainability is smart business

Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner cartridges Help save paper right out of the box. The duplex print setting is set at default paper savings mode.[9] Saves up to 22% over prior products.[11] Help save energy with HP Auto-on/Auto-off technology.[12]

Enhanced workflows

Wi-Fi-Dual band

Enhanced security

New user interface

Energy efficient

Technical details

Print Speed - Black (normal)

Up to 40 ppm (default) ; Up to 42 ppm (HP High Speed)

First page out (ready) black

As fast as 6.1 sec

Resolution (black)

Fine Lines (1200 x 1200 dpi)

Resolution technology

HP FastRes 1200, HP ProRes1200, Economode

Monthly duty cycle

Up to 80,000 pages
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended monthly page volume

750 to 4000[12]

Print Technology

Laser

Display

2.7" (6.86 cm) intuitive color touchscreen (CGD)

Number of print cartridges

1 (black)

Replacement cartridges

AMS: For distribution and use in North America and Latin America only: HP 58A Black LaserJet Toner Cartridge (~3,000 pages), CF258A HP 58X Black LaserJet Toner Cartridge (~10,000 pages), CF258X; EMEA: For distribution and use in Europe, Middle East, Russia, CIS, and Africa only: HP 59A Black LaserJet Toner Cartridge (~3,000 pages), CF259A HP 59X Black LaserJet Toner Cartridge (~10,000 pages), CF259X; APJ: For distribution and use only in Asia Pacific - excluding China (PRC) and India: HP 76A Black LaserJet Toner Cartridge (~3,000 pages), CF276A HP 76X Black LaserJet Toner Cartridge (~10,000 pages), CF276X
AMS: For distribution and use in North America and Latin America only: HP 58A Black LaserJet Toner Cartridge (~3,000 pages), CF258A HP 58X Black LaserJet Toner Cartridge (~10,000 pages), CF258X; EMEA: For distribution and use in Europe, Middle East, Russia, CIS, and Africa only: HP 59A Black LaserJet Toner Cartridge (~3,000 pages), CF259A HP 59X Black LaserJet Toner Cartridge (~10,000 pages), CF259X; APJ: For distribution and use only in Asia Pacific - excluding China (PRC) and India: HP 76A Black LaserJet Toner Cartridge (~3,000 pages), CF276A HP 76X Black LaserJet Toner Cartridge (~10,000 pages), CF276X[3]

Product disclaimer

This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at: http://www.hp.com/learn/ds
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:

Print languages

HP PCL 6, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster

Automatic paper sensor

No

Paper trays, standard

2

Paper trays, maximum

3

Security management

Management security: SNMP v1 v2 v3, SSL/TLS (HTTPS), 802.1x authentication; wireless network security: WPA (Wi-Fi Protected Access) WPA2 WPA3, WEP encryption (64 and 128 bit), 802.1x authentication (EAP-PEAP, LEAP, EAP-TLS) with RADIUS servers

Minimum system requirements

2 GB available hard drive space, Internet connection or USB port, OS hardware requirements see apple.com;
2 GB available hard disk space, Internet connection, USB port, Internet browser. For additional OS hardware requirements see http://microsoft.com

Compatible operating systems

Windows 11; Windows 10; Windows 8; Windows 8.1; Windows 7; Windows Client OS; Android; iOS; Mobile OS; macOS 10.12 Sierra; macOS 10.13 High Sierra; macOS 10.14 Mojave

Memory, standard

512 MB

Memory, maximum

512 MB

Printer management

HP Printer Assistant, HP Utility (Mac), HP Device Toolbox, HP Web JetAdmin Software, HP JetAdvantage Security Manager, HP SNMP Proxy Agent, HP WS Pro Proxy Agent, Printer Administrator Resource Kit for HP Universal Print Driver (Driver Configuration Utility - Driver Deployment Utility - Managed Printing Administrator)

Supported network protocols

TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint™, Google Cloud Print 2.0, Mopria, IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management; Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download

Hard disk

No

Paper handling input, standard

100-sheet tray 1, 250-sheet input tray 2; 50-sheet Automatic Document Feeder (ADF)

Paper handling output, standard

150-sheet output bin

Duplex printing

Automatic (default)

Envelope input capacity

Up to 10 envelopes

Finished output handling

Sheetfeed

Media sizes supported

Tray 1: Letter; Legal; Executive; Oficio (8.5 x 13 in); 16K; Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: Letter; Legal; Executive; Oficio (8.5 x 13 in); Custom Size; 5 x 8 in; Statement

Media sizes supported

Tray 1: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Custom Size; A5-R; 4 x 6 in; B6 (JIS)

Media sizes, custom

Tray 1: 3 x 5 to 8.5 x 14 in, Tray 2, 3: 4.13 x 5.85 to 8.5 x 14 in

Media types

Paper (plain, EcoEFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels;

Supported media weight

Tray 1: 16 to 46.6 lb; tray 2, optional 550-sheet tray 3: 16 to 32 lb

Media weights by paper path

Tray 1: 60 to 200 g/m² ; tray 2, optional 550-sheet tray 3: 60 to 120 g/m²

Power

110-volt input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product varies by part number with # Option code identifier)

Power consumption

510 watts (active printing), 7.5 watts (ready), 0.9 watts (sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto-off/Manual-on), 0.06 (Manual Off)

Operating temperature range

50 to 90.5°F

Recommended operating temperature

59 to 80.6°F

Software included

No software solutions are included in the Box, Download software at http://123.hp.com/laserjet or http://hp.com

Warranty

One-year Bench/Depot Repair warranty. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to hp.com/support to learn about HP award winning service and support options in your region. (wty code 4E; wty ID A033)

Dimensions (W X D X H)

16.54 x 15.35 x 12.72 in

Dimensions Maximum (W X D X H)

16.93 x 25 x 12.8 in

Package weight

34.1 lb

What's in the box

HP LaserJet Pro M428; Preinstalled HP Black LaserJet Toner Cartridge (58A for AMS, yield ~3,000 pages); Getting Started Guide; Support Flyer; Warranty Guide; Regulatory Flyer; Power cord; Phone cord. HP printer software is available at http://www.hp.com/support

Sustainability Impact

Mercury-free

Dynamic security

Dynamic security enabled printer
Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.
HP LaserJet Pro MFP M428fdw Certified Refurbished is rated 4.1 out of 5 by 318.
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Rated 5 out of 5 by mhough6229 from Good as new We have been using this device for a while. The refurbished works just like new. Happy with our purchase.
Date published: 2022-11-02
Rated 1 out of 5 by Liz D from AWFUL Product was not working out of the box/ Support was AWFUL!
Date published: 2022-09-08
Rated 5 out of 5 by GRTalley from Quick print Prints very quickly and fast. Ive had several HP all in ones and this one is b y far the fastest
Date published: 2022-08-29
Rated 5 out of 5 by TP Cali from Good stuff. To use all the features, allocate about 45 minutes for setup. Good all around machine with fast scanning and printing. $100 less and it would be a no-brainer.
Date published: 2022-08-11
Rated 1 out of 5 by ME THE COSUMER from DO NOT BUY super hard to get things to scan, and hp will charge you to help you figure it out
Date published: 2022-06-23
Rated 3 out of 5 by BRojas from Single Checks will not Print! The speed and quality are good. The printer cannot print single checks. You will either have to throw them away or order a pack of forms leaders. I strongly suggest ordering the additional paper tray with 500 page capacity.
Date published: 2022-06-20
Rated 4 out of 5 by LaredoMan from Very good printer easy to set up and quality printing - a little pricey at the moment
Date published: 2022-06-15
Rated 5 out of 5 by Miss Ida from HP Laserjet Pro MFP Excellent purchase. Easy setup and very reliable. I liked it so much that I purchased for home office.
Date published: 2022-05-29
Rated 3 out of 5 by KEBD from Not as reliable as I would like it to be. Not reliable. Scanner is a PROBLEM. Thinking about replacing it.
Date published: 2022-04-15
Rated 5 out of 5 by R A from PA from Very happy with this printer for our small office. It works great. We added the optional paper tray. Highly recommend.
Date published: 2022-03-19
Rated 3 out of 5 by Hellos from Notary Printer works good, but i am not able to everything i need
Date published: 2022-03-16
Rated 3 out of 5 by Hibco Plastics from Great printer, expensive ink. Quality printer, easy setup. Expensive printer cartridges, almost twice as much as my other printer in the shop.
Date published: 2022-02-25
Rated 3 out of 5 by PattiS from Not as Good as last HP printer. I am having some issues with the printer freezing up on me sometimes.
Date published: 2022-02-17
Rated 5 out of 5 by AlexLeif from GREAT RELIABLE PRINTER/FAX/COPIER I am very happy with the M428fdw all-in-one printer. This is the third HP printer I've owned (over 20 years). The printer is durable, reliable and problem-free. I have bought new printers when I have bought new computer equipment.
Date published: 2022-02-05
Rated 5 out of 5 by DougCPA from Great Multi-functional Printer! The printer (HP LaserJet Pro MFP M428fdn) is affordable and has amazing capabilities. The instructions to set up the printer on a local network are not sufficient however. I had to bring in my computer consultant.
Date published: 2022-02-04
Rated 5 out of 5 by Milesw1 from Great All-In-One Printer In my opinion this is the best Monochrome Laser All-In-One Printer available today. The ONLY drawback is the recent price increase.
Date published: 2022-01-26
Rated 1 out of 5 by Disappointed in Dallas from Product not similar to requested product. Disappointed with HP more than the actual product. Product is fine for what it is, however, I searched the website for a different COLOR Laser printer that was unavailable and this product was suggested as a substitute. Unfortunately for me the suggested printer, that was more expensive, only prints in B&W not in COLOR. Clearly user error, but would suggest that the suggestions provided by HP at least have the same primary feature, ie color.
Date published: 2022-01-03
Rated 2 out of 5 by GS Dutchess from Printing is fine. Scanning an issue. Good for quick, 2-sided printing. Can’t get it to scan though. Unlike other printers this one seems to require you to jump through hoops.
Date published: 2021-11-27
Rated 5 out of 5 by blu boy from didn't say monochrome I thought I ordered a color printer, I did not, turned out to be monochrome and I returned it.
Date published: 2021-11-14
Rated 5 out of 5 by Compass Technical service from Love this M428fdn printer We had a previous version of this same printer and it lasted for many years. Liked it so much we replaced it with the updated version of the same printer. Great product for Black and White printing!
Date published: 2021-11-04
Rated 2 out of 5 by Parker2 from Great with the exception of the pesky line. Each copy and each scan has a line on the left side of the first page. We can not get it to go away. It is something within the printer.
Date published: 2021-10-29
Rated 1 out of 5 by KarlaLB from MFP M428fdw Extremely frustrating to set up. Continue to struggle w/ scan to email disabled. More than frustrating! Does not copy documents correctly. I believe I have a lemon w/o a doubt! Time sucking & costly. Paid networking expert & even he can’t figure it out.
Date published: 2021-10-29
Rated 5 out of 5 by UnhappyT from Speedy and great Great print speed and high quality. Solid construction. I love having 2 paper feeds.
Date published: 2021-10-02
Rated 5 out of 5 by puteruzr from this printer is a replacement for my 9 year old pr I bought this printer to replace a 9-year-old HP printer. This printer is faster and has a larger paper tray. The software setup was an easy download. This printer is an excellent home laser printer.
Date published: 2021-10-02
Rated 4 out of 5 by Dixie girl 81 from Great quality The print quality is great and it prints rather fast. Very convenient for home office!
Date published: 2021-09-15
Rated 1 out of 5 by khat from Bad Scanner Good printer but the scanner is pretty bad, the resolution is not as good, and there is a skew defect but HP says that is normal
Date published: 2021-09-14
Rated 3 out of 5 by SumpAlarm from Very good Product except for Wi-Fi Good Printer, Wi-Fi works inconsistently. We had to move it to a place where it could be used with a network cable. Technical support in India was unable to solve the issue, and that cost us quite a bit of time. We expected better from HP. From a standpoint of printing and scanning the printer is outstanding. It is fast and clear. Considering there are two models, one with Wi-Fi and one without, and the WiFi is a few dollars more, it should have worked reliably. Our company makes wireless enabled devices, and as such we have good competency in this area. We have other wireless printers on the same network that are working reliably. That is the only negative.
Date published: 2021-08-20
Rated 5 out of 5 by Oral Surgery Office from Great for Small Office We have been using our new machine for about a month, and couldn't be happier w/ it. It has the capability to copy / scan 2 sides quickly, which we didn't have in our Brother machine prior. Also much quicker, clearer copies.
Date published: 2021-08-02
Rated 4 out of 5 by Don Costa Mesa from Works Pretty Good Great office printer for color and black and white, 2 sided is great. Connects fairly simple. Cannot use the web to print with a network connection? Constantly need to walk over to printer to acknowledge what paper I want to print on and which drawer, there is only one drawer.
Date published: 2021-07-28
Rated 1 out of 5 by SteveLikesAccountability from Hot Garbage Hot garbage. The ADF feeder in this SMB MFP units are a complete joke. I had purchased 2 of these units, returned both immediately after finding out this fact for myself.
Date published: 2021-07-23
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RE: HP LaserJet Pro MFP M428fdw I see that this is discontinued. Is there something similar with the same features that is available?

Asked by: Hautbois
The HP LaserJet Pro MFP 4101fdw Wireless Printer with Fax is a good option. The HP LaserJet Pro MFP 4101fdw Wireless Printer with Fax can be found at this link: https://www.hp.com/us-en/shop/pdp/hp-laserjet-pro-mfp-4101fdw-printer
Answered by: HP Team Grant
Date published: 2023-06-22

Can this scan to different network email addresses?

Asked by: Joe V22
Thank you for your question! Yes, this HP LaserJet Pro MFP M428fdw Certified Refurbished can scan to different network email addresses.
Answered by: HP Team Grant
Date published: 2023-05-27

IS the HP M428dn multifunction printer have TWAIN compliant scanning capabilities?

Asked by: Lisa23
Thank you for your question! Yes, the HP M428dn will be TWAIN compliant.
Answered by: HP Team Grant
Date published: 2023-05-27

Can this printer print on cardstock?

Asked by: Allisong
Thank you for your question! Yes, this HP LaserJet Pro MFP M428fdw does support printing on cardstock.
Answered by: HP Team Grant
Date published: 2023-05-27

Can This Printer Print Double Sided On Legal Size Paper.!?

Asked by: Anonymous
Thank you for your question! This HP LaserJet Pro MFP M428fdw Certified Refurbished can print double-sided on legal size paper for instructions on how to set this up please visit the HP Support page for this printer.
Answered by: HP Team Grant
Date published: 2023-05-27

Is this a color printer?

Asked by: Pmjd
Thank you for your question! Unfortunately, the HP LaserJet Pro MFP M428fdw is not a color printer.
Answered by: HP Team Rahmique
Date published: 2023-05-27

Does this printer come with an ethernet chip? Also when purchased does it come with any ink?

Asked by: shyan
Yes, this HP LaserJet Pro MFP M428fdw Certified Refurbished and does come with toner.
Answered by: HP Team Grant
Date published: 2023-05-27

I have this printer and the scan to email feature stopped working. Help!

Asked by: j.holmes
You may want to go through the steps to setup scan to email again, the instructions are in the user guide https://h10032.www1.hp.com/ctg/Manual/c06184015.pdf on page 69. If that does not work, you will want to contact HP Support https://support.hp.com/us-en and have them help you fix the issue.
Answered by: HP Team James
Date published: 2024-03-05
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.