Rated 4 out of
5
by
DDLL722 from
Great purchase
Very lightweight yet unsure if the quality will stand with time. Graphics and speeds are great. Purchased for everyday use and is working well.
Date published: 2024-06-30
Rated 5 out of
5
by
Amanda.R from
Perfect for college
This was perfect for college, I was using an older 17" HP and it was just way too bulky and really heavy. This laptop actually fits on the desks in lecture halls and the screen is really good I can actually see outside on it and even inside when the lecture lights are beaming straight onto the screen
Date published: 2024-06-30
Rated 5 out of
5
by
My1buddy from
Good choice
Excellent computer and worked great. Synced well will my Lenovo and made set up easy.
Runs very fast
Date published: 2024-06-29
Rated 3 out of
5
by
Sad HP Buyer22 from
Major Design Defect
Case bends when on your lap and activates touchpad. Very serious issue, had to return it. Checked store and many HP models has this design defect.
Date published: 2024-06-26
Rated 1 out of
5
by
IT_developer from
Disposable laptop
Cheaply made. HP after-sales support is a total shambles. Returning for refund. Very negative experience all-around.
Date published: 2024-06-26
Rated 1 out of
5
by
Albert W from
Bad Deal
Bought it and within 5 months , it went bad, Sent it to get fixed under warranty, and they said it was water damaged!! That is impossible. Destroyed it with a hammer. Will never buy another HP laptop!
Date published: 2024-06-13
Rated 5 out of
5
by
Anonymous from
My third HP through the years
Very nice laptop no problem setting it up. I love w.
Date published: 2024-06-12
Rated 4 out of
5
by
TylerOOO from
Good laptop for the price if you score a deal
The top most shell is metal, aluminum I believe, which is better than I expected. Overall good experience with this laptop, for the price I payed at 450 in May 2024. The battery can be improved though. Get the factory memory upgrade as you won’t save much by DIY. The memory is from micron in case you need that info.
Date published: 2024-06-09
Rated 4 out of
5
by
MeUknow from
Just Purchased
So far so Good. Perfect size
Date published: 2024-06-05
Rated 3 out of
5
by
KristiPo from
Touchpad is not great
It's ok. The touchpad doesn't work great. Sometimes the right click menu comes up when I am not clicking the bottom right corner. It is also super sensitive and I changed the sensitivity to low.
Date published: 2024-06-05
Rated 3 out of
5
by
Ozark2 from
Battery life
Not impressed by battery life. Wanted "free" Outlook but impossible to get it without buying Office 365 that we didn't want.
Date published: 2024-05-08
Rated 5 out of
5
by
Fredie K from
Nice computer to work with..
Good investment.
Date published: 2024-05-08
Rated 5 out of
5
by
John of Phoenix from
Happy With My HP Computer
I am quite pleased with my new HP computer. Besides the normal features you expect in a computer, I also got the Back Lighted keyboard and the Scrolling Up and the Down feature. and I am very happy with both.
Date published: 2024-04-01
Rated 4 out of
5
by
Brian Mc from
Beware of no monitor support via USB C
I wish I would have known that the laptop does NOT support an external display via the USB C port. The original salesperson actually tried to sell me a dock which I did not but at first. I purchased a dock later only to find out that it was useless because the only way to connect (a single, not dual) monitor was via HDMI.
Date published: 2024-03-27
Rated 1 out of
5
by
Anonymous from
Powerless and slow
Not as fast as i expected to be
Date published: 2024-03-22
Rated 5 out of
5
by
Bob 99 from
7p8k6av laptop
Its been a long time since I had a laptop because they were so slow. This laptop has good speed and is easy to use. I'm learnig to get used to Win 11 OS vs the Win 10 that I was so familiar with. I like it!
Date published: 2024-03-05
Rated 5 out of
5
by
Piff from
Best PC I’ve bought
Great machine. Easy to order and set up. Excellent value.
Date published: 2024-02-08
Rated 5 out of
5
by
Anonymous from
Amazing
Very fast and responsive! I love the light up keyboard as well
Date published: 2024-02-07
Rated 1 out of
5
by
Adedayo O from
Ok
It’s rather ordinary, with nothing particularly outstanding about it. The keyboard also leaves something to be desired. The graphics is also just ok
Date published: 2024-02-06
Rated 1 out of
5
by
stsaf1 from
Horrid customer service
HP generally has good products, but their customer service is soooo poor I cannot recommend purchasing. If you do, make sure it isn't from their HP store. Go to Amazon, Best Buy, anywhere else.
Date published: 2024-01-27
Rated 3 out of
5
by
Anonymous from
Support
The laptop itself is great however I needed some help getting it setup and support was no help at all unless I paid them. I bought this laptop as a gift for my husband and we needed some help in setting it up. I was not told when I purchased this laptop that I would have to pay for support if I needed any support help. Had I known that I would never have purchased the laptop. When we did contact support we were quoted a price over $500.00 to help us get it set up with the printer that I also purchased. In the end we were able to get a friend to help us and found out the things the support representative told us what we needed to setup was not actually needed at all. Had it not been for him we would have been stuck a brand new laptop that we couldn't even use.
Date published: 2024-01-25
Rated 1 out of
5
by
LesC from
Bad wifi
I have two identical machines. One wifi has a speed of 130. The new one only 35. Same protocol and frequency. Sent it back
Date published: 2024-01-18
Rated 5 out of
5
by
A. Powell from
I am extremely happy
I am very happy that I purchased this laptop. It has everything I need.
It is easy to use and easy to take along with me wherever I go.
Date published: 2024-01-08
Rated 4 out of
5
by
Alex Wis from
Great laptop for the money. Does get hot.
Great laptop for personal use. Moderate web browsing and multitasking at ease!
Quiet and beautiful laptop.
Cons:
Laptop gets hot, the CPU fan pulls air directly in from outside the case and ejects directly. Airflow thru the case is draft only, no mechanical fan for this. Since its such a thin laptop more thought should have put into a having a LAPTOP which you use on your LAP (note I use a laptop tray with no cushion so the vents are open), but it does get hot.
Little disappointed HP isn't upfront that a Web order laptop ships from China in a standard laptop box! Might have bought mine in the store as I prefer it to be handled with care on shipping.
Date published: 2024-01-06
Rated 5 out of
5
by
ManOnTheMoon from
Far, far better than I expected
What a great laptop/ The sale price was exceptionally good and the product appearance and speed is amazing.
Date published: 2023-12-31
Rated 1 out of
5
by
soumi from
MS Office
I was told that I would get a MS office subscription free for an year but I didn't get any as promised.
Date published: 2023-12-28
Rated 5 out of
5
by
Codeman1234 from
Very happy
The price was amazing, the ordering process was easy, the add ons such as increased RAM and SSD size were priced well. I am very satisfied.
Date published: 2023-12-27
Rated 5 out of
5
by
Dhrystone from
Fantastic Laptop
Great little powerhouse.
Date published: 2023-12-25
Rated 1 out of
5
by
Anonymous from
Laptop did not arrive
I have not received my laptop.
Date published: 2023-12-24
Rated 5 out of
5
by
DC critter from
Great buy
Great laptop, love the 12GB upgrade, love the size of screen and full keyboard.
Date published: 2023-12-20