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HP EliteOne 840 G9 All-in-One PC Wolf Pro Security Edition

HP EliteOne 840 G9 All-in-One PC Wolf Pro Security Edition

ENERGY STAR | Business

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Product # A27JKUA#ABA
  • Windows 11 Pro
  • Intel® Core™ i7-14700 (up to 5.4 GHz with Intel® Turbo Boost Technology, 33 MB L3 cache, 20 cores, 28 threads)
  • 16 GB memory; 512 GB SSD storage
  • 23.8" diagonal FHD display
  • Intel® UHD GraphicsSee all Specs
Engineered for Sustainability
3% back in HP Rewards
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Included

    • Remote problem diagnosis and support
    • Onsite hardware support[1]
    • Faster tech support
    • Escalation management
    • Access to electronic support information and tools
    • Predictive AI-powered insights and proactive onsite support
    • End user alerts and automated IT ticketing
    • Remote problem diagnosis and support
    • Onsite repair or replacement, anywhere work happens

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    The HP EliteOne 840 AiO empowers your team to be at their best with experiences that delight users and IT. Featuring a new sleek design, the latest Intel® processor[2], and packed with a new set of premium collaboration tools, it’s ready for all your demanding projects and virtual conferences.

    HP Auto Frame[5]

    Bring your meetings to life powered by premium audio and video features.[4]

    Powerful Intel® processor[2]

    Multitask with ease thanks the latest Intel® processor[2], massive storage, and agile DDR5 memory.

    Protected by HP Wolf Security

    HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense.[6]

    Help protect our shared future

    At least 50 percent of all plastic used in this PC is post-consumer recycled plastic.[7]

    Windows 11

    Work anywhere without compromising on performance or security with Windows 11 powered by HP's collaboration and connectivity technology.

    Powerful Intel® processor

    Help speed up demanding business applications with the latest generation Intel® Core™ processors.[2]

    Security is your top priority

    The HP Wolf Pro Security Edition provides preconfigured enterprise-level PC protection for small and medium sized businesses.[3]

    HP Sure Sense

    Malware is evolving rapidly beyond traditional antivirus capabilities. Protect your PC against never-before-seen attacks with HP Sure Sense, which combines behavioral analysis with advanced AI techniques to provide exceptional protection.

    Fast and efficient wireless LAN

    The portability of your PC and the reliability of a fast connection determines where you can work. Get a fast and reliable connection in dense wireless environments with gigabit-speed Wi-Fi 6.[8]

    Protect critical security processes

    Keep your critical applications and processes running even if malware tries to shut them down with the self-healing protection of HP Sure Run.

    Quick and secure recovery to the latest image

    Users can quickly and securely restore their machines to the latest image and IT can schedule reimaging for the entire fleet using only a network connection with optional HP Sure Recover.[9]

    Browse confidently

    Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.[10]

    Speed up the basics of IT management

    Deploy the HP Manageability Integration Kit to help speed up image creation and the management of hardware, BIOS, and security when managing devices through Microsoft Endpoint Manager.[11]

    Technical details

    Operating system

    Windows 11 Pro

    Processor

    Intel® Core™ i7-14700 (up to 5.4 GHz with Intel® Turbo Boost Technology, 33 MB L3 cache, 20 cores, 28 threads)[6,7]

    Processor technology

    Intel® Core™ i7 with vPro® Technology

    Chipset

    Intel® Q670 (vPro®)

    Graphics

    Integrated: Intel® UHD Graphics

    Display

    23.8" diagonal, FHD (1920 x 1080), IPS, anti-glare, Low Blue Light, 250 nits, 72% NTSC

    Memory

    16 GB DDR5-4800 MT/s (1 x 16 GB)

    Memory slots

    2 SODIMM

    Hard drive

    512 GB PCIe® Gen4 NVMe™ TLC M.2 SSD

    Wireless technology

    Intel® Wi-Fi 6E AX211 (2x2) and Bluetooth® 5.3 wireless card (supporting gigabit data rate)

    External I/O Ports

    Left side : 1 headphone/microphone combo
    Right side : 1 USB Type-C® 20Gbps signaling rate (charging); 1 USB Type-A 10Gbps signaling rate
    Rear : 1 USB Type-C® 10Gbps signaling rate (DisplayPort™ 1.4); 2 USB Type-A 10Gbps signaling rate; 2 USB Type-A 5Gbps signaling rate; 1 HDMI-in 1.4; 1 dual-mode DisplayPort™ 1.4; 1 RJ-45

    Expansion slots

    1 M.2 2230; 3 M.2 2280
    1 M.2 2230 slot for WLAN and Bluetooth®️ combo. 3 M.2 2280 for NVMe SSD for storage one attached to CPU PCIe Gen 4.0 and two attached to PCH PCIe Gen 3.0

    Energy efficiency

    TCO Certified Edge
    ENERGY STAR® certified

    Webcam

    5 MP Swivel camera with integrated dual array digital microphones[11]

    Audio Features

    Audio by Bang & Olufsen, 5 W stereo speakers, headset and headphone side ports (3.5 mm), high performance integrated stereo speakers

    Form factor

    All-in-one

    Pointing device

    HP 125 Wired Mouse

    Keyboard

    HP Wired Desktop 320K Keyboard

    Dimensions (W X D X H)

    21.14 x 9.37 x 21.97 in
    System dimensions may fluctuate due to configuration and manufacturing variances.

    Weight

    20.42 lb

    Warranty

    3 year (3/3/3) limited warranty includes 3 years of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.

    Software included

    HP Notifications; HP PC Hardware Diagnostics UEFI; HP Support Assistant; HP Connection Optimizer; HP Privacy Settings; HP PC Hardware Diagnostics Windows; HP Desktop Support Utilities; MyHP; HP QuickDrop; HP Easy Clean; Touchpoint Customizer for Commercial; HP Easy Clean Keyboard Driver; HSA Fusion for Commercial; HSA Telemetry for Commercial

    Security management

    Trusted Platform Module TPM 2.0 Embedded Security Chip shipped with Windows 10 (Common Criteria EAL4+ Certified)(FIPS 140-2 Level 2 Certified); HP Sure Start; HP Secure Erase; HP Sure Click; HP Sure Sense; Absolute Persistence module; HP Sure Admin; HP BIOSphere Gen6; HP Client Security Manager Gen7; HP Tamper Lock; HP Sure Run Gen6; HP Sure Recover Gen6; HP Plarform Certificate; Seamless Firmware Update Service; Secured-COre PC Disable; Windows Hello Enhanced SIgn-in Security (ESS) Enable

    Security software license

    HP Wolf Pro Security Edition (1 year)

    Sustainable Impact Specifications

    Ocean-bound plastic in speaker enclosure; 40% post-consumer recycled plastic; 30% ITE-derived closed loop plastic; Low Halogen; 80 Plus® Platinum power supplies available[29,30,31,32]
    HP EliteOne 840 G9 All-in-One PC Wolf Pro Security Edition is rated 3.7 out of 5 by 51.
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    Rated 5 out of 5 by Dan C H from Great Computer Really nice computer. Everything we hoped for.
    Date published: 2025-02-05
    Rated 4 out of 5 by CLVan from Very good product so far Have only been regularly using my AIO for a few weeks and am very happy with it so far.
    Date published: 2025-01-10
    Rated 1 out of 5 by Horri le experience from Bad product Bad product
    Date published: 2024-12-25
    Rated 1 out of 5 by Anonymous from Unhappy Nothing but problems only 2 weeks from receipt and customer service is horrible!
    Date published: 2024-08-25
    Rated 2 out of 5 by Raj Mithani from HP AIO Elite Bought the PC with and specifically asked for wireless keyboard and mouse, sure enough we received wired keyboard and mouse.
    Date published: 2024-06-20
    Rated 5 out of 5 by Maes from Super performance, in super small size! Amazing products!
    Date published: 2024-05-16
    Rated 5 out of 5 by Bill535 from The Quality is worth the price. Quality and worth it. Use it in a business, very harsh conditions for a computer, and this one does the job. I did upgrade the keyboard and mouse to wireless. The touchscreen is great, and the display is clear. The power and sleek design is spot on.
    Date published: 2024-05-03
    Rated 4 out of 5 by Dustin P. from Good enough for us! Works well for us
    Date published: 2024-04-01
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    Does the computer support Microsoft Office? If not does it support Office 365 and Windows?

    Asked by: bella123
    Hello. Thanks for your question. The HP EliteOne 840 G9 All-in-One Touchscreen PC Wolf Pro Security Edition comes with Windows 11 Pro pre-installed. It supports the one time purchase Microsoft Office Home or Home and Business 2024. It also supports Microsoft 365.
    Answered by: HP Live Expert Cheri
    Date published: 2024-12-02

    I have this computer and attached an HP monitor for an additional screen, but the All-in-One doesn't detect it. Is there a specific monitor to order for this computer?

    Asked by: KMennillo
    This HP EliteOne 840 G9 23.8" All-in-One PC will be compatible with virtually any HDMI or DisplayPort external display. For assistance in setting up a second external display please watch this YouTube video from HP at this link: https://www.youtube.com/watch?v=Ciln29Dfxp8
    Answered by: HP Team Grant
    Date published: 2024-02-22

    I assume you can upgrade to 16GB memory modules for a total of 32GB?

    Asked by: RickVan
    Hello Rick! This HP EliteOne 840 G9 All-in-One Touchscreen PC Wolf Pro Security Edition has 2 SODIMM slots in total, and it supports a total of 64 GB of memory. As the RAM is not easily accessible, HP recommends upgrades be performed by IT professionals or you can skip that step entirely and configure the HP EliteOne 840 G9 All-in-One by visiting the Customizable listing directly on the HP Store. Price and promotions vary depending on the selected configuration. Thank you for your question!
    Answered by: HP Expert Elijah
    Date published: 2023-10-28

    Does this computer come with a CPU or does that need to be purchased separately im not sure if just the monitor will work by itself for business?

    Asked by: Shay05
    Hello. Thanks for your question. An HP EliteOne all in one computer has combined the monitor and computer tower into one with speakers, a microphone, and a webcam built-in. The only things you would need to do is plug in are the keyboard, mouse, and power cord.
    Answered by: HP Live Expert Cheri
    Date published: 2023-05-27

    can i use a wireless keyboard and mouse on this computer?

    Asked by: Benjamin*
    Hello. Thanks for your question. Yes, you can use a wireless keyboard and mouse with this computer.
    Answered by: HP Live Expert Cheri
    Date published: 2023-05-27

    delivery time?

    Asked by: trackergdj
    Thank you for your question. HP does offer free standard delivery on this product, but the Delivery Date depends on the contents of your order and the date each item ships. Once all the products are added to the cart, you can check the estimated delivery date for each item before checkout.
    Answered by: HP Expert Dora
    Date published: 2023-09-01

    Can we order these monitors without the keyboard and the mouse?

    Asked by: Fairmount
    Thank you for your question! The HP EliteOne 840 G9 All-in-One Touchscreen PC Wolf Pro Security Edition comes with a keyboard and mouse as part of the package. Any Windows 11-compatible keyboard and mouse will work.
    Answered by: HP Team Grant
    Date published: 2024-07-23

    Is the stand height adjustable?

    Asked by: WRRW
    No, this HP EliteOne G9 does not feature the Adjustable Height Stand. For a customizable HP EliteOne G9 that can feature this option, please visit this link: https://www.hp.com/us-en/shop/pdp/hp-eliteone-840-g9-24-inch-all-in-one-customizable-4f100av-mb
    Answered by: HP Team Grant
    Date published: 2023-05-27

    is 512 GB SSD drive availible

    Asked by: Dan 49
    Thank you for your question! This forum does not have pricing or inventory information. For assistance, please contact HP Store Customer Service at this link: https://www.hp.com/us-en/shop/cv/customerservice
    Answered by: HP Team Grant
    Date published: 2024-07-22

    How can I put 1TB or 2TB on the computer?

    Asked by: Keaira
    Thank you for your question! The HP EliteOne 840 G9 All-in-One PC is prebuilt and will ship as specified. An external hard drive is the easiest way to have more storage for this PC.
    Answered by: HP Team Grant
    Date published: 2024-12-02

    Can you use wireless keyboard and mouse?

    Asked by: Iluvbcoop
    Yes, this HP EliteOne 840 G9 All-in-One Touchscreen PC will be compatible with any Windows 11 wireless keyboard and mouse.
    Answered by: HP Team Grant
    Date published: 2023-11-24

    Does this all in one have an ethernet port? I do see one in the picture but do not officially see a port listed in the specs.

    Asked by: r0mulus04
    Thanks for your question! The HP EliteOne 840 G9 does feature an Ethernet port. It is listed as "RJ-45" in the specs.
    Answered by: HP Team Rahmique
    Date published: 2024-01-25

    can you remove the stand from the screen and use the monitor with a different accessory to get a tilted screen?

    Asked by: kv2gg
    Thank you for your question! No, this HP EliteOne 840 G9 All-in-One Touchscreen PC Wolf Pro Security Edition does not have a removable base, however, the display tilts with a range of +5 to -20 degrees.
    Answered by: HP Team Grant
    Date published: 2024-06-28

    can this computer be operated on 220VAC?

    Asked by: Robert the rose horse
    Thank you for your question! Yes, this HP EliteOne 840 G9 24-inch All-in-One will be compatible with that voltage.
    Answered by: HP Team Grant
    Date published: 2025-03-18

    With a touch screen on this model, can you turn off the "pinch and swipe" screen feature?

    Asked by: WMiskelly
    To change the default touch gestures on your Windows 11 PC, select Start > Settings > Bluetooth & devices >Touchpad. Select Three-finger gestures or Four-finger gestures to change what your swipe gestures do. Thank you for your question!
    Answered by: HP Team Grant
    Date published: 2023-12-18

    Is the HDMI an input or output?

    Asked by: HDMI
    The HDMi port on this HP EliteOne 840 G9 All-in-One is an output port for an external display. This HP EliteOne 840 G9 All-in-One does feature a DisplayPort that can be used as an input/output.
    Answered by: HP Team Grant
    Date published: 2023-02-27

    Will the screen tilt down?

    Asked by: BMom1
    Hello. Thanks for your question. This HP EliteOne 840 G9 All-in-One computer does not have a tilt function.
    Answered by: HP Live Expert Cheri
    Date published: 2023-12-11

    How do you adjust the height of the screen? The stand seems to be spring-loaded, but I don't know how to lock it to a lower position.

    Asked by: MJS12
    In the user guide https://kaas.hpcloud.hp.com/pdf-public/pdf_7886013_en-US-1.pdf it starts to cover information about the stand on page 8. If that does not help, you will want to contact HP Support https://support.hp.com/us-en/contact about the stand.
    Answered by: HP Live Expert James
    Date published: 2023-11-30

    The price on hp EliteOne 840 G9 6B514UA changes on the internet. I have a print-out at $1169 and a link states $1109. I would like to add the HP 655 wireless keyboard and mouse. I would also like to know how much a discrete Nividia card would cost.

    Asked by: Gary Chad
    This HP EliteOne 840 G9 All-in-One Touchscreen PC Wolf Pro Security Edition is prebuilt and will ship as the listed specifications state.
    Answered by: HP Team Grant
    Date published: 2022-11-28

    1. Does the USB-C Display port on the 840 AIO support "Alternate Mode"? If so, do I understand correctly there should not be any issues connecting a HP monitor with a USB-C connection to the 840 AIO using the USB-C to USB-C provided cable .

    Asked by: moolachaser
    Thank you for your question about the HP EliteOne 840 G9 All-in-One PC Wolf Pro Security Edition (A27JLUA). Yes, it will be able to work with the provided USB-C cable that comes with the HP Series 5 Pro 23.8 inch FHD USB-C Monitor - 524pu (9D9V7AA). You will want to make sure you use the correct USB-C port on the rear of the 840 G9 (A27JLUA) that has DisplayPort Alt support.
    Answered by: HP Live Expert James
    Date published: 2025-02-14

    Is this refurbished?

    Asked by: Allen500
    Hello. Thanks for your question. This is a brand new HP EliteOne 840 G9 23.8" All-in-One computer.
    Answered by: HP Live Expert Cheri
    Date published: 2024-06-02

    Please tell me is there a Finance Deal available on this item

    Asked by: Gerry A
    At this time, the HP US store website does not offer financing.
    Answered by: HP Team Grant
    Date published: 2023-11-24

    briefly explain expansion slots

    Asked by: bjshaw
    This HP EliteOne 840 G9 All-in-One has the following expansion slots: 1 M.2 2230/2280; 2 M.2 22801 PCIe M.2 2230/2280 slot for WLAN or Storage and 2 PCIe M.2 2280 slot for storage.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    How do you open the CD ROM

    Asked by: ranpar
    The HP EliteOne 840 G9 All-in-One PC does not have a built-in CD drive. An external USB is recommended. Thanks for your question!
    Answered by: HP Team Grant
    Date published: 2023-07-20

    Can you upgrade the memory or customize the device beyond the 16GB memory?

    Asked by: Valerica
    Yes, this HP EliteOne 840 G9 All-in-One Touchscreen PC has a maximum RAM capacity of 64GB. The RAM can be upgraded after purchase. As the RAM is not easily accessible, HP recommends upgrades be performed by IT professionals or self-maintainers only. Thank you for shopping at HP!
    Answered by: HP Team Grant
    Date published: 2023-07-05

    Will this support a 2nd monitor?

    Asked by: D D L
    Thanks for your question! The HP EliteOne 840 G9 can support additional monitors via its DisplayPort and USB Type-C connections.
    Answered by: HP Team Rahmique
    Date published: 2024-04-06

    What is the maximum and minimum height that the HPElite One 840 G9 24" All In One Customizable will adjust to? Is it possible to get a Vesa mount cover?

    Asked by: BarbNYC
    Thank you for your question! This HP EliteOne 840 G9 24-inch All-in-One has a height of 21.97 inches and is not VESA compatible.
    Answered by: HP Team Grant
    Date published: 2024-11-25

    Does this computer have Bluetooth? Can I use a wireless mouse and keyboard? Does it have built-in speakers? Is this computer available to ship?

    Asked by: Anonymous
    Thank you for your question! Yes, this HP EliteOne 840 G9 All-in-One Touchscreen PC Wolf Pro Security Edition has built-in Bluetooth.
    Answered by: HP Team Grant
    Date published: 2024-07-22

    With the adjustable base what is the lowest dimension the monitor can sit at?

    Asked by: Alliekaha
    Thank you for your question! This HP EliteOne 840 G9 24-inch All-in-One has a maximum height of 21.97". Typically the height will adjust down 100mm or 3.93 inches.
    Answered by: HP Team Grant
    Date published: 2024-11-14

    is this model touchscreen?

    Asked by: RT9067
    Thanks for your question! This HP EliteOne 840 G9 23.8" All-in-One PC does not feature a touchscreen display.
    Answered by: HP Team Rahmique
    Date published: 2024-07-17
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    Return and exchange information
    HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.