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HP EliteOne 840 G9 24-inch All-in-One - Customizable

HP EliteOne 840 G9 24-inch All-in-One - Customizable

CUSTOMIZABLE
Business

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Product # 4F100AV_MB
  • Windows 11 Pro
  • 12th Generation Intel® Core™ i3 processor
  • 8 GB memory; 256 GB PCIe SSD
  • 23.8" FHD display
  • Intel® UHD Graphics 730See all Specs

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Engineered for Sustainability
3% back in HP Rewards
The HP EliteOne 840 AiO empowers your team to be at their best with experiences that delight users and IT. Featuring a new sleek design, the latest Intel® processor[2], and packed with a new set of premium collaboration tools, it’s ready for all your demanding projects and virtual conferences.

HP Auto Frame[5]

Bring your meetings to life powered by premium audio and video features.[4]

Powerful Intel® processor[2]

Multitask with ease thanks the latest Intel® processor[2], massive storage, and agile DDR5 memory.

Protected by HP Wolf Security

HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense.[6]

Help protect our shared future

At least 50 percent of all plastic used in this PC is post-consumer recycled plastic.[7]

Copilot in Windows 11 - Get answers, inspiration, and summaries

Find the relevant information and ideas you need to power your own ingenuity. Copilot in Windows 11 can deliver answers that are more relevant to you**.

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Technical details

HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC

Operating system

Included in Current Configuration
Windows 11 Pro - HP recommends Windows 11 Pro for business
Alternate Options
Windows 11 Pro - HP recommends Windows 11 Pro for business
Windows 11 Home
FreeDOS

Processor

Included in Current Configuration
Intel® Core™ i3-12100 Processor (3.3 GHz, up to 4.3 GHz w/Boost, 12 MB cache, 4 core, 60W) + Intel® UHD Graphics 730
Alternate Options
Intel® Core™ i3-14100 Processor (3.5 GHz, up to 4.7 GHz w/Boost, 12 MB cache, 4 core, 60W) + Intel® UHD Graphics 730
Intel® Core™ i5-12500 Processor (3.0 GHz, up to 4.6 GHz w/Boost, 18 MB cache, 6 core, 65W) ECC + Intel® UHD Graphics 770
Intel® Core™ i5-14500 Processor (2.6 GHz, up to 5 GHz w/Boost, 24 MB cache, 14 core, 65W) + Intel® UHD Graphics 770
Intel® Core™ i7-12700 Processor (2.1 GHz, up to 4.9 GHz w/Boost, 25 MB cache, 12 core, 65W) + Intel® UHD Graphics 770
Intel® Core™ i5-14600 Processor (2.7 GHz, up to 5.2 GHz w/Boost, 24 MB cache, 14 core, 65W) + Intel® UHD Graphics 770
Intel® Core™ i3-13100 Processor (3.4 GHz, up to 4.5 GHz w/Boost, 12 MB cache, 4 core, 60W) + Intel® UHD Graphics 730
Intel® Core™ i7-14700 Processor (2.1 GHz, up to 5.4 GHz w/Boost, 33 MB cache, 20 core, 65W) + Intel® UHD Graphics 770
Intel® Core™ i5-13500 Processor (2.5 GHz, up to 4.8 GHz w/Boost, 24 MB cache, 14 core, 65W) + Intel® UHD Graphics 770
Intel® Core™ i7-13700 Processor (2.1 GHz, up to 5.2 GHz w/Boost, 30 MB cache, 16 core, 65W) + Intel® UHD Graphics 770

ENERGY STAR compliance

Included in Current Configuration
ENERGY STAR Qualified Configuration

TCO Certified compliance

Included in Current Configuration
Compliant with TCO Certified

Base features

Included in Current Configuration
HP EliteOne 800 G9 All-in-One PC with 23.8" diagonal, FHD, IPS, anti-glare, Low Blue Light, 250 nits Display (12th Generation Processor) - 4F100AV
Alternate Options
HP EliteOne 800 G9 All-in-One PC with 23.8" diagonal, FHD, touch, IPS, anti-glare, Low Blue Light, 250 nits Display (12th Generation Processor) - 4F102AV
HP EliteOne 800 G9 All-in-One PC with 23.8" diagonal, FHD, IPS, anti-glare, Low Blue Light, 250 nits Display (13th + 14th Generation Processors) - 7F116AV
HP EliteOne 800 G9 All-in-One PC with 23.8" diagonal, FHD, touch, IPS, anti-glare, Low Blue Light, 250 nits Display (13th + 14th Generation Processors) - 7F118AV

Memory

Included in Current Configuration
8 GB (1 x 8 GB) DDR5-4800 SODIMM Memory
Alternate Options
8 GB (1 x 8 GB) DDR5-5600 SODIMM Memory
16 GB (1 x 16 GB) DDR5-4800 SODIMM Memory
16 GB (1 x 16 GB) DDR5-5600 SODIMM Memory
16 GB (2 x 8 GB) DDR5-4800 SODIMM Memory
16 GB (2 x 8 GB) DDR5-5600 SODIMM Memory
32 GB (1 x 32 GB) DDR5-4800 SODIMM Memory
32 GB (1 x 32 GB) DDR5-5600 SODIMM Memory
32 GB (2 x 16 GB) DDR5-4800 SODIMM Memory
32 GB (2 x 16 GB) DDR5-5600 SODIMM Memory
64 GB (2 x 32 GB) DDR5-4800 SODIMM Memory
64 GB (2 x 32 GB) DDR5-5600 SODIMM Memory

Real-time data backup

Alternate Options
NVMe RAID 1 Configuration

Internal M.2 storage

Included in Current Configuration
256 GB PCIe NVMe Value SSD
Alternate Options
256GB PCIE 2280 NVME SED OPAL2 VALUE SOLID STATE DRIVE
512 GB PCIe 4x4 2280 NVMe OPAL 2 Self-Encrypted (SED) TLC SSD
512 GB PCIe 4x4 2280 NVMe TLC SSD
1 TB PCIe 4x4 2280 NVMe TLC SSD
2 TB PCIe 4x4 2280 NVMe TLC SSD

Secondary internal M.2 storage

Alternate Options
256 GB PCIe 2280 NVMe Value 2nd SSD
256GB PCIE 2280 NVME SED OPAL2 VALUE 2ND SOLID STATE DRIVE
512 GB PCIe 2280 NVMe Value 2nd SSD
1 TB 2280 PCIe - 3x4 NVMe TLC 2nd SSD

3rd internal M.2 storage

Alternate Options
256 GB PCIe 2280 NVMe Value 3rd SSD
512 GB PCIe 2280 NVMe Value 3rd SSD
1 TB 2280 PCIe - 3x4 NVMe TLC 3rd SSD

Additional networking options

Included in Current Configuration
No Wireless Local Area Network Card (WLAN)
Alternate Options
Intel® Wi-Fi 6E AX211 160MHz + Bluetooth® 5.2 (vPro)
Intel® Wi-Fi 6E AX211 160MHz + Bluetooth® 5.3

Media reader

Included in Current Configuration
No Included Media Card Reader Option
Alternate Options
SD 4 Card Reader (Optional)

Keyboard

Included in Current Configuration
HP 125 Black Wired Keyboard
Alternate Options
No Included Keyboard
HP USB 320K Keyboard
HP USB Business Slim Wired SmartCard CCID Keyboard
Wireless Keyboard and Mouse Combo

Mouse

Included in Current Configuration
HP Black 125 Wired Mouse
Alternate Options
HP Wired 128 Laser Mouse

Finger print reader

Included in Current Configuration
No Fingerprint Sensor Option
Alternate Options
HP Fingerprint Sensor

Power supply

Included in Current Configuration
C13 1.83m Sticker Conventional Flint Gray Straight Desktop Power Cord US

Security management

Trusted Platform Module TPM 2.0 Embedded Security Chip shipped with Windows 10 (Common Criteria EAL4+ Certified)(FIPS 140-2 Level 2 Certified); HP Sure Start; HP Secure Erase; HP Sure Click; HP Sure Sense; Absolute Persistence module; HP Sure Admin; HP BIOSphere Gen6; HP Client Security Manager Gen7; HP Tamper Lock; HP Sure Run Gen6; HP Sure Recover Gen6; HP Plarform Certificate; Seamless Firmware Update Service; Secured-COre PC Disable; Windows Hello Enhanced SIgn-in Security (ESS) Enable[19,20,21,22,23,24,25,26,27,28]

Management software

HP Client Catalog (download); HP Driver Packs (download); HP Image Assistant (download); HP Client Management Script Library (download); HP Connect for Microsoft Endpoint Manager; HP Manageability Integration Kit (download); HP Patch Assistant (download); HP CECP Enabled Configuration

Speakers

Included in Current Configuration
High performance integrated stereo speakers
Alternate Options
No Speakers Option - eliminates internal speakers and the ability to add them later - Audio jack(s) remain functional
Internal Stereo Speakers

Accessories (optional)

Included in Current Configuration
Adjustable Height Stand with Clutch
Alternate Options
HP DisplayPort Cable

External I/O Ports

Left side : 1 headphone/microphone combo
Right side : 1 USB Type-C® 20Gbps signaling rate (charging); 1 USB Type-A 10Gbps signaling rate
Rear : 1 USB Type-C® 10Gbps signaling rate (DisplayPort™ 1.4); 2 USB Type-A 10Gbps signaling rate; 2 USB Type-A 5Gbps signaling rate; 1 HDMI-in 1.4; 1 dual-mode DisplayPort™ 1.4; 1 RJ-45

Management features

HP Client Catalog (download); HP Driver Packs (download); HP Image Assistant (download); HP Client Management Script Library (download); HP Connect for Microsoft Endpoint Manager; HP Manageability Integration Kit (download); HP Patch Assistant (download); HP CECP Enabled Configuration[12,13,14]

Audio Features

Audio by Bang & Olufsen, 5 W stereo speakers, headset and headphone side ports (3.5 mm), high performance integrated stereo speakers

Expansion slots

1 M.2 2230; 3 M.2 2280
1 M.2 2230 slot for WLAN and Bluetooth®️ combo. 3 M.2 2280 for NVMe SSD for storage one attached to CPU PCIe Gen 4.0 and two attached to PCH PCIe Gen 3.0

Memory slots

2 SODIMM

Compliance options

Included in Current Configuration
ENERGY STAR Qualified Configuration

Sustainable Impact Specifications

Ocean-bound plastic in speaker enclosure; 40% post-consumer recycled plastic; 30% ITE-derived closed loop plastic; Low Halogen; 80 Plus® Platinum power supplies available[29,30,31,32]

Warranty

Included in Current Configuration
One-year (1/1/1) limited warranty
Alternate Options
One-year (1/1/1) limited warranty

Software included

HP Notifications; HP PC Hardware Diagnostics UEFI; HP Support Assistant; HP Connection Optimizer; HP Privacy Settings; HP PC Hardware Diagnostics Windows; HP Desktop Support Utilities; MyHP; HP QuickDrop; HP Easy Clean; Touchpoint Customizer for Commercial; HP Easy Clean Keyboard Driver; HSA Fusion for Commercial; HSA Telemetry for Commercial

Operating humidity range

10 to 90% RH

Operating temperature range

50 to 95°F

Dimensions (W X D X H)

21.14 x 9.37 x 21.97 in

Weight

20.42 lb

Package weight

27.56 lb
HP EliteOne 840 G9 24-inch All-in-One - Customizable is rated 3.7 out of 5 by 51.
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Rated 5 out of 5 by AlanBk from Excellent Device Easy setup, beautiful screen and zippy performance. What else do you need?
Date published: 2023-12-12
Rated 1 out of 5 by AmyBortner from PC won't even boot PC arrived but would not boot - have yet to get my issue resolved as I still have a PC that doesn't work and no resolution
Date published: 2023-11-28
Rated 3 out of 5 by DannyDrake from HP EliteOne 840 all-in-one SDD failed and it took over 4 days to get the system analyzed and finally when I requested it they send another SDD. Your off shore phone support is not the greatest if they have to get off script. Another all-in-one started experiencing issues where dots were automatically showing in the field we needed to input data. 2 of 5 have now had hardware issues
Date published: 2023-11-22
Rated 1 out of 5 by Deborah M from Service was nightmare Great computer; however key board has a stuck key. Still waiting on replacement, since Nov 6! It took me many calls and hrs to get service to agree to send new keyboard. They insisted in a remote access to check a hardware ( stuck key) issue.
Date published: 2023-11-14
Rated 3 out of 5 by GEDT from Mystery computer I have had a difficult time putting the computer together. It is still in the box. The instructions are minimal. I have never had such difficulty. I tried to find You Tube videos. I went to HP site. Nothing. I wished that I had not bought the computer. I gave 3 stars only because it may be a great computer if I can ever figure out how to put it together.
Date published: 2023-07-16
Rated 4 out of 5 by Anonymous from A good deal It is a great computer with good camera. Display resolution/definition is not the best and the camera is not windows hello compatible.
Date published: 2023-05-26
Rated 5 out of 5 by cmhuff from Awesome Computer!! Super easy set up, very fast and visually pleasing!
Date published: 2023-04-26
Rated 5 out of 5 by Anonymous from HP All-In-One PC Wolf Using it for the business and so far it's okay but it's a bit slow. Some programs is delayed and sometimes freezes.
Date published: 2023-03-03
Rated 4 out of 5 by Anonymous from Good HP Machine, Intrusive MS Software Great machine, even at this early time in my use of it. Regrettable that I cannot say the same about the Microsoft Windows 11 software - it is much too intrusive with hundreds of concealed options. It is unfortunate that I cannot operate this machine independent of the network; if I could, I would. Not much that HP can do about that, but still a great machine. Thanks
Date published: 2023-02-03
Rated 2 out of 5 by Mnflys from HP 23.7” all-in-one 800 series computer Your design change for the stand is absolutely horrible. Very flimsy compared to the previous design. The camera now is flimsy as well. This is not a good look for HP. You had the perfect sturdy stand and pop up camera. Should have kept it. Have a need for several more systems with 27” screens. Will have to look elsewhere. Your new design is very poor.
Date published: 2022-11-03
Rated 5 out of 5 by JCAlexanddres from HP Doing It Again! Excellent computer, business-oriented, setup is a breeze.
Date published: 2022-11-02
Rated 3 out of 5 by Adam M from Nice Computer - UGLY CAMERA!!!! Nice computer - UGLY Camera!!! Why revert back to the stone age camera. So Bad!! I would like to rip it off but don't want to break the computer :((( So mad I bought this and didn't send it back!!
Date published: 2022-10-26
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Is there a VESA mount option for this model? I've been purchasing the older versions of the 840 which all include VESA however this model seems to be a complete redesign rather than an upgrade. Any help would be appreciated. Thank You Alan

Asked by: Alan_1982376
No, the HP EliteOne 840 G9 24-inch All-in-One does not offer a VESA mount option at this time.
Answered by: HP Team Grant
Date published: 2023-03-03

can this computer be operated on 220VAC?

Asked by: Robert the rose horse
Thank you for your question! Yes, this HP EliteOne 840 G9 24-inch All-in-One will be compatible with that voltage.
Answered by: HP Team Grant
Date published: 2025-03-18

With a touch screen on this model, can you turn off the "pinch and swipe" screen feature?

Asked by: WMiskelly
To change the default touch gestures on your Windows 11 PC, select Start > Settings > Bluetooth & devices >Touchpad. Select Three-finger gestures or Four-finger gestures to change what your swipe gestures do. Thank you for your question!
Answered by: HP Team Grant
Date published: 2023-12-18

How do you adjust the height of the screen? The stand seems to be spring-loaded, but I don't know how to lock it to a lower position.

Asked by: MJS12
In the user guide https://kaas.hpcloud.hp.com/pdf-public/pdf_7886013_en-US-1.pdf it starts to cover information about the stand on page 8. If that does not help, you will want to contact HP Support https://support.hp.com/us-en/contact about the stand.
Answered by: HP Live Expert James
Date published: 2023-11-30

What is the maximum and minimum height that the HPElite One 840 G9 24" All In One Customizable will adjust to? Is it possible to get a Vesa mount cover?

Asked by: BarbNYC
Thank you for your question! This HP EliteOne 840 G9 24-inch All-in-One has a height of 21.97 inches and is not VESA compatible.
Answered by: HP Team Grant
Date published: 2024-11-25

With the adjustable base what is the lowest dimension the monitor can sit at?

Asked by: Alliekaha
Thank you for your question! This HP EliteOne 840 G9 24-inch All-in-One has a maximum height of 21.97". Typically the height will adjust down 100mm or 3.93 inches.
Answered by: HP Team Grant
Date published: 2024-11-14

What is the aspect ration on this screen?

Asked by: Mangandi
This HP EliteOne 840 G9 24-inch All-in-One has a 23.8-inch display. A 23.8-inch display has a 16:9 aspect ratio. The aspect ratio is the ratio between the height and width of an image.
Answered by: HP Team Grant
Date published: 2024-01-09

when will the hp elite one 840 G9 AIO PC be available again with Customization - able to add memory, storage, etc., to total cost. Was available with customization earlier in this week and then yesterday the CUSTOMIZATION option no longer available.

Asked by: gigigo43
This forum does not have information available about inventory status.
Answered by: HP Team Grant
Date published: 2023-09-11
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.