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HP 3 Yr Next Business Day Onsite Warranty for Notebooks
HP 3 Yr Next Business Day Onsite Warranty for Notebooks
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Other offers available with the product:
In-warranty Care Pack must be purchased within 90 days of hardware purchase
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Product # U4414E
- Remote problem diagnosis and support
- Onsite hardware support[1]
- Faster tech support
- Escalation management
- Access to electronic support information and toolsSee all Specs
3% back in HP Rewards
HP 3 Yr Next Business Day Onsite Warranty for Notebooks
$0.00
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Technical details
HP 3 Yr Next Business Day Onsite Warranty for Notebooks is rated
out of
5 by
76.
Rated 5 out of
5
by
Marie007 from
Nice laptop
I bought this on a Black Friday special. It has more features than I needed, but the price was great. Set up was very easy. Once I logged into Microsoft, everything was imported to the new laptop. Easiest transition I have ever had. I am very happy with my purchase.
Date published: 2023-12-15
Rated 1 out of
5
by
Brian JH from
No information provided
Have not received any email or other correspondence regarding this purchase and how to activate it. Does not show up in my HP account..
Date published: 2023-12-12
Rated 5 out of
5
by
BMiller-Ohio from
HP has been a great Vender
Been using HP equipment for years and while I have only needed very limited technical support over the years, it should be reassuring to know HP is a company that stands behind their products. When you need help there is no substitutes.
Date published: 2023-09-22
Rated 1 out of
5
by
Stevey J from
Difficult to Contact
Difficult to Contact
Date published: 2023-08-25
Rated 5 out of
5
by
Kathybelle from
Relieved I was able to extend my care pack.
I like being able to extend the Care Pack to ensure I will have an excellent HP Elitebook for the next three years.
Date published: 2023-08-13
Rated 5 out of
5
by
Edgar E from
Great
Great product keepscmyblaptopbin top shape
Date published: 2023-05-13
Rated 1 out of
5
by
John in Portland from
Onsite warranty purchase didn't register.
Terrible. I received an order confirmation, my credit card was billed but the warranty extension doesn't show up on my online account or HP Support Assistance. HP support chat rep didn't find any record of it. She said to contact the warranty team which I will do
Date published: 2021-11-12
Rated 5 out of
5
by
Paulbear from
Amazing machine - amazing support
My Elitebook 845 G7 is an impressive machine. I added the next day on site support as it proved well worth the investment cost for my previous Elitebook that only required one on-site support visit. The 845 G7 is very well engineered with most every bell and whistle built in. Great video and audio. Very pleased with battery life. Although it has a 512GB SSD, it lacks an internal expansion slot for a second ".2" SSD.
Date published: 2021-05-10
Rated 1 out of
5
by
Arielp from
Mislead communication
My laptop's 3yr warranty was about to expire, one month before the expiration date I started receiving almost every day notifications about a "deal" to have 3yr warranty on my laptop if I renew before the actual expiration, what I did.
After several attempts to see the new date on my warranty page, HP came back to me and said that we can only have phone support services not hardware warranty extended.
Misleading communication, several assistants who didn't know what I was talking about and bottom line refund and no warranty extension.
My next laptop and all those to be purchased by my company, will be DELL.
Date published: 2021-03-09
Rated 1 out of
5
by
Ksadaqa from
Very Bad Servcies
I just purchased HP 3 year Next Business Day Onsite Hardware Support for Notebooks
for my notebook it was activated and tried to contact support without any result
Date published: 2020-10-27
Rated 2 out of
5
by
Tm58 from
Can’t get it attached
I have had a lot of trouble a phone time trying to get the warranty attached to my computer. It still is not complete.
Date published: 2020-07-09
Rated 2 out of
5
by
annnn from
No Laptop for Warranty
Have not even gotten the new Laptop to have the warranty take effect.
Date published: 2020-05-06
Rated 5 out of
5
by
LFP8387 from
Why I love CarePak
We always hope a hurricane or tornado won't hit our house, a drunk driver won't hit our car, or we won't get a serious disease, but we have home, car, and health insurance just in case. CarePak is my business insurance; it covers my computer, which, as a journalist, is the heart of my business. When something goes wrong -- a screen failure, a power problem, or even something as small as a broken key on the keyboard, my CarePak means HP will come wherever in the world I am (and I'm usually someone other than home) within 48 hours to fix my computer. I cannot tell you how reassuring that is. I don't have to take my computer somewhere or mail it in. And the onsite service is as good as they promise. CarePak is why I am totally loyal to HP computers. The test of any company is what they do when something goes wrong, and HP, through CarePak, And sometimes, no one has to come at all because CarePak gives me elite phone support 24/7 with knowledgeable techs in the U.S. (no foreign call center). CarePak is just amazing service. And, no, HP did not pay me to write this. I'm just so happy with CarePak that I have had it on every HP computer over the last at least 12 years. The real test of a company is not whether something goes wrong (breaks), but how they handle it when something does happen. HP/CarePak passes that test with flying colors.
Date published: 2020-03-22
Rated 5 out of
5
by
smorris from
Great Purchase
I have used this on other equipment that I have. The response is always very prompt and would recommend everyone to purchase this .
Date published: 2019-10-07
Rated 5 out of
5
by
Bets16 from
Show up timely
I've bought this in the past and been happy with service in the last year of the warranty. For this reason I bought this with our 9 new computers and have had one computer that is a troublemaker for us. We are on our 3rd call, each for a different issue. Responses are quick and thorough, and I'm sure it will get taken care of.
Date published: 2019-07-11
Rated 3 out of
5
by
jdavies2384 from
I actuallly expected more from HP
I had a new laptop that had a feature turned on by HP/Microsoft that needed to be turned off in order for my encryption software to work properly. After being passed around to at least 5 different associates, I was told, and quite rudely I might add, that I needed to purchase even more support than I had. Spending $2500 plus the cost of the warranty, I thought I was good to go. I find it frustrating that I need to purchase different types of coverage to get assistance with my new units. We order between 10 and 20 laptops each year, I know, small potatoes but I always purchase a 3 yr, next business day, onsite support... Now, I have to purchase some sort of software support as well??? Sorry, I don't agree....
Date published: 2019-04-25
Rated 2 out of
5
by
Steve P from
Laptop won't stay awake
The HP Z Book 17 G5 is a beautiful laptop - I purhcased a loaded customized version for over $6000. However, the laptop hard drive shut down every 2 minutes, requiring a password to wake up the machine. I had many hours of HP technical experts trying to fix the issue, including changing settings, updating many drivers, changing BIOS, etc., but nothing worked. I was advised to return the unit and wait 3 more weeks to get another one.
Also, the USB-C ports did not recognize my external drive, which was easily recognizable by other laptops.
This is a major inconvenience, so I hope the next machine doesn't have the same problem!
Date published: 2018-08-27
Does HP 3 Yr Next Business Day Onsite Warranty for Notebooks includes drop&Spills? If I drop my laptop and break the screen, will the replacement screen be covered by this warranty? Any extra fee needed if I break part of the laptop?
No, this HP 3 Yr Next Business Day Onsite Warranty for Notebooks does not include accidental damage coverage. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-07-05
My laptop is about 10 months old. Can I add this service after opening a case and thereby have the response to the newly opened case upgraded?
For personalized assistance with HP Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect Care Pack to fit your request and needs.
Date published: 2023-05-27
Good day, will this cover the following model: HP 15s S/N is as follows: 5CD3081WZ2 / Product ID: 6X7P5EA
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-09-22
I am looking over my HP G6 840 contemplating the extended warranty offered for $71.20. The offer is viable till June 23, 2023. I will decide within a month or so. Please, can you get back with me in March at the latest. Thanks for the offer.
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
